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14-3 Unsigned Resolution No. 14-3 RESOLUTION RATIFYING THE EXECUTION OF A SOFTWARE AS A SERVICE AGREEMENT WITH UTILITY ASSOCIATES, INC. FOR WIRELESS VEHICLE ROUTERS FOR FIRE APPARATUS BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF ELGIN, ILLINOIS, that it hereby ratifies and approves the execution of a software as a service agreement by Sean R. Stegall, City Manager, with Utility Associates, Inc. for wireless vehicle routers for fire apparatus, a copy of which is attached hereto and made a part hereof by reference. s/ David J. Kaptain David J. Kaptain, Mayor Presented: January 8, 2014 Adopted: January 8, 2014 Omnibus Vote: Yeas: 9 Nays: 0 Attest: s/ Kimberly Dewis Kimberly Dewis, City Clerk Resolution No. 14-3 RESOLUTION RATIFYING THE EXECUTION OF A SOFTWARE AS A SERVICE AGREEMENT WITH UTILITY ASSOCIATES, INC. FOR WIRELESS VEHICLE ROUTERS FOR FIRE APPARATUS BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF ELGIN, ILLINOIS, that it hereby ratifies and approves the execution of a software as a service agreement by Sean R. Stegall, City Manager, with Utility Associates, Inc. for wireless vehicle routers for fire apparatus, a copy of which is attached hereto and made a part hereof by reference. David J. Kaptain, Mayor Presented: January 8, 2014 Adopted: Vote: Yeas Nays: Recorded: Attest: Kimberly A. Dewis, City Clerk 'IS r\bit cqr .(2..vho.4. I s Su'�post, �v V2 S�� aV,ear .� e-UU Deigk. olla‘114 - orb -440 4 1` oae_ Sa.wjA- c."d 5 S .`\ i,zere Lot Barbara Furman From: David A. Schmidt Sent: Thursday,January 02, 2014 11:49 AM To: Barbara Furman Subject: FW: Utility Contract -Apparatus Wireless Routers Attachments: City of Elgin IL.pdf; ATT00001..htm Barb, Here is a copy of the contract we sent to Utility Inc on Monday. This has the lined out change for the Manager's signature, in place of Chief Fahy. I am awaiting a copy back from them with the change that Mike Gehrman requested. As soon as I get that, I will send it along. Thank you, Dave From: Rick Kozal Sent: Monday, December 30, 2013 3:58 PM To: David A. Schmidt Cc: Nancy Roder Subject: Re: Utility Contract -Apparatus Wireless Routers Chief: Attached is a PDF of the agreement as executed by the city manager. Thank you for running this out today. Have a great New Year's Day. Rick 1 ac UTILITY SOFTWARE AS A SERVICE AGREEMENT This Utility Associates,Inc.Software as a Service Agreement(the"Agreement")is entered into between Utility Associates, Inc. ("UA"),a Delaware corporation having its principal place of business at 1484 Brockett Road,Tucker, Georgia 30084,and The City of Elgin, IL (the"Customer").This Agreement shall be effective as of the date UA signs this Agreement(the"Effective Date").The Parties agree as follows: ARTICLE 1-SCOPE OF SERVICES 1.1.1 Access to Software.UA is the developer and owner of,or has rights to,certain enterprise mobile device tracking and messaging software known as"RCM—Remote Configuration Management","DataSync","AVaiLTM","AVaiL Web","Vehicle Diagnostics",and"RFID Tracking"and related content to be provided to Customer;such software, its related content and any related documentation provided by UA,and the means used to provide the software to Customer and the services described herein are collectively referred to as the"Service".Subject to Customer's payment of the applicable fees and Customer's compliance with the terms of this Agreement,Customer,its affiliates and its and their employees("Licensed Users")shall have the right to access and use the Service solely for Customer's and its affiliates'internal business purposes. UA will issue to one Licensed User("Customer Administrator")an individual logon identifier and password ("Administrator Logon")for purposes of administering the Service. Using the Administrator's Logon,the Customer Administrator shall assign each Licensed User a unique logon identifier and password("User Login")and provide such information to the Licensed Users and UA via the Service. Customer shall not provide a User Login to any individual or entity that is not a Licensed User to use the Service.Customer shall be responsible to ensure,by agreement or otherwise,that each Licensed User will:(a)be responsible for the security and/or use of his or her User Login; (b)not disclose such logon identifier or password to any person or entity; (c)not permit any other person or entity to use his or her User Login; (d)use the Service only in accordance with the terms and conditions of this Agreement and on the workstation software from which the Service is accessed.UA shall have the right to deactivate,change and/or delete User Logins of Licensed Users who have violated this Agreement and to deny or revoke access to the Service,in whole or in part,if UA reasonably believes Customer and/or its Licensed Users are in material breach of this Agreement.Customer shall be solely responsible for ensuring that the access to the Service by a Licensed User who ceases to be an employee of Customer or one of its affiliates is terminated. UA shall have no responsibility for managing,monitoring,and/or overseeing Customer's and its Licensed Users'use of the Service. Customer acknowledges that the Service may contain devices to monitor Customer's compliance with the terms and restrictions contained herein and Customer's obligations hereunder. 1.1.2 Operating Environment.Customer is solely responsible for acquiring, installing,operating and maintaining the hardware and software environment necessary to access and use the Service remotely via the Internet. 1.1.3 Changes to Service.UA may upgrade,modify,change or enhance("Change")the Service and convert Customer to a new version thereof at any time in its sole discretion so long as such Change does not materially diminish the scope of the Service,in which event Customer shall have the right to terminate this Agreement upon thirty(30)days written notice to UA. During the term of this agreement,if UA upgrades the version of the Service Customer is using under this Agreement, Customer will not be charged an upgrade fee.Should UA offer additional optional software modules in the future that complement the Software,Customer may elect to purchase the optional software modules for an additional fee;however, Customer has no obligation to do so. 1.1.4 Help Desk.Between the hours of 9:00 a.m.and 5:00 p.m., Eastern Standard Time,Monday through Friday excluding UA holidays("UA Business Hours"),UA shall provide Customer support in the form of a Help Desk.Customers reporting issues through email will receive confirmation of the issue within a reasonable time and will receive a callback the same business day if practical.The Help Desk is always subject to availability of our technical staff and clause 1.1.5 below. Outside of UA Business Hours,support calls are fielded by a 24 x 7 answering service and relayed to the on-call UA Support Staff. 1.1.5 Uptime Commitment. a. Availability. The Service will be made available to Customer and its Licensed Users twenty-four hours a day, seven days a week less the period during which the Service are not available due to one or more of the following Page 1 of 8 UTILITY Software as a Service Agreement events(collectively,the"Excusable Downtime"): (i) Scheduled network,hardware or service maintenance; (ii)The acts or omissions of Customer or Customer's employees, agents, contractors,vendors, or anyone gaining access to the Service by means of a User Login; (iii)A failure of the Internet and/or the public switched telephone network; (iv)The occurrence of any event that is beyond UA's reasonable control,or (v) At Customer's direction, UA restricting Customer's and its Licensed Users access to the Service. b.Commitment.Customer is responsible for promptly notifying UA in the event of a suspected Service failure. For the purposes of establishing uptime herein, downtime begins upon such notification and ends upon restoration of Service. Subject to Customer satisfying its obligations herein,UA guarantees that the Service will be available to Customer and its Licensed Users at least 98% of the time during each calendar month, excluding Excusable Downtime ("Uptime Commitment"). If UA fails to satisfy the Uptime Commitment during a month, then UA will credit to Customer'!a pro- rated portion of the Fees in the first month of the next succeeding calendar quarter following the failure. For purposes of this Section, "pro-rated portion of the Fees" means the product obtained by multiplying the applicable Fees during the month of the failure by a fraction, the numerator of which will be the number of hours that the Service did not satisfy the Uptime Commitment,and the denominator of which will be the total number of hours during the month that such failure occurred less Excusable Downtime. ARTICLE 2-USE OF THE SERVICE 2.1 Scope of Use.Subject to the terms and conditions of this Agreement,including,without limitation,Section 2.2 and 2.3 hereof and Customer's payment of all applicable Fees, UA hereby grants to Customer a limited,a non-exclusive,non assignable,non-transferable license(the"License"),without the right to sublicense,to access and use the Service,during the Term,over the Internet for Customer's and its affiliates'internal business purposes,on a computer or a computer network operated by Customer,only by Licensed Users and only using the User Logins provided to UA for such Licensed Users for such use. 2.2 End User License Agreements. The Licensed software may incorporate software under license from a third party. If the third party requires Customer's notification of such use through an End User License Agreement(EULA),UA will provide such notification to the Customer. In order to use the Service,Customer agrees to be bound by all EULA(s)provided at the time of delivery whether by hardcopy or displayed upon Installation or use of the Service.Customer's use of the Service subsequent to such notice(s)shall constitute Customer's acceptance of the EULA(s). 2.3 Restrictions.Customer and its Licensed Users shall not: (a)copy the Service or any portion thereof other than as required to use the Service remotely as intended by this Agreement; (b)translate,decompile or create or attempt to create, by reverse engineering or otherwise,the source code from the object code of the Service; (c)modify,adapt,translate or create a derivative work from the Service;(d)use the Service to track more than the number of tracked asset units for which Fees have been paid pursuant Article 3 below;(e)sell, lease,loan,license,assign,sublicense, rent,transfer,publish, disclose,divulge,display,make available to third parties on a time-sharing or service bureau basis or otherwise make, available for the benefit of third parties all or any part of the Service, including,without limitation,by transmitting or providing the Service,or any portion thereof,over the Internet,or otherwise,to any third party;(f)interfere or attempt to interfere with the operation of the Service in any way;(g)remove,obscure or alter any label, logo, mark,copyright notice,trademark or other proprietary rights notices affixed to or contained within the Service; (h)create any frames or other references at any other web sites pertaining to or using any of the information provided through the Service or links to the Service;or(i) engage in any action that constitutes a material breach of the terms and conditions of this Agreement.All rights not expressly granted hereunder are reserved to UA. ARTICLE 3-FEES AND PAYMENT TERMS 3.1 Fees.As a condition to the License granted pursuant to Section 2.1 above,Customer shall pay Software as a Service annual usage fees("Fees").Customer shall,in addition to the Fees required hereunder,pay all applicable sales,use, transfer or other taxes and all duties,whether international,national,state or local,however designated,which are levied or imposed by reason of the transaction(s)contemplated hereby,excluding,however, income taxes on income which may be levied against UA("Taxes").Customer shall reimburse UA for the amount of any such Taxes. If Customer fails to pay any undisputed Fees within thirty(30)business days of the date they are due,the Service shall be suspended until all outstanding Fees have been paid. All Fees shall be non-refundable except as otherwise set forth herein. 3.2 Time-and-Materials Service.If Customer requests and UA agrees to provide services that are outside the scope;of the Service,such services shall be provided at UA's then-current hourly service rates or as established within a separate agreement addressing these specific requests. Page 2 of 8 UTILITY Software as a Service Agreement ARTICLE 4-REPRESENTATIONS AND WARRANTIES 4.1 Warranties.Each party(the"Representing Party")represents and warrants to the other that: (a)it has the authority to enter this Agreement and to perform its obligations under this Agreement; (b)the execution and performance of this Agreement does not and will not violate any agreement to which the Representing Party is a party or by which it is otherwise bound;and(c)when executed and delivered,this Agreement will constitute a legal,valid and binding obligation of the Representing Party,enforceable in accordance with its terms. In addition to the foregoing: UA warrants that the software provided as part of the Service will materially conform to the applicable then-current documentation relating to the Service when used in an operating environment that complies with the then-current documentation relating to the Service. If UA alters the documentation in a way that materially diminishes the scope of the Services,Customer shall have the right to terminate this Agreement upon thirty(30)days prior written notice to UA. In the event that the software which is part of the Service fails to perform in accordance with this warranty,Customer shall promptly inform UA of such fact,and,as Customer's sole and exclusive remedy, UA shall either:(i)repair or replace the Service to correct any defects in the software without any additional charge to Customer,or(ii)terminate this Agreement and provide Customer,as Customer's sole and exclusive remedy,with a pro rata refund(for the unexpired portion of the applicable Term)of the Fees paid to UA hereunder. Customer represents and warrants to UA that Customer and its Licensed Users(i)will use the Service only for lawful purposes; (ii)will not interfere with or disrupt the operation of the Service or the servers or networks involved with the operation of the Service;(iii)attempt to gain unauthorized access to the Service,other accounts,computer systems or networks connected to the Service,through any other means;or(iv)interfere with another user's use and enjoyment of the Service. 4.2 Export Restrictions.Customer represents and warrants that it and all Licensed Users will comply with all applicable laws,rules and regulations in the jurisdiction from which they access the Service,including those laws,rules and regulations which apply to the access, import,use and export of controlled technology or other goods.Customer also agrees that it and all Licensed Users will comply with the applicable laws,rules and regulations of the jurisdictions from which UA operates the Service(currently,the United States of America and the State of Georgia). In particular,Customer represents,warrants and covenants that it shall not,without obtaining prior written authorization from UA and,if required,of the Bureau of Export Administration of the United States Department of Commerce or other relevant agency of the United States Government, access,use,export or re-export,directly or indirectly,the Service,or any portion thereof or any Confidential Information of UA(including without limitation information regarding the use,access,deployment,or functionality of the Service)from the United States to(a)any country destination to which access,use,export or re-export is restricted by the Export Administration Regulations of the United States Department of Commerce; (b)any country subject to sanctions administered by the Office of Foreign Assets Control, United States Department of the Treasury;or(c)such other countries to which access,use,export or re-export is restricted by any other United States government agency.Customer further agrees that it is solely responsible for compliance with any import laws and regulations of the country of destination of permitted access, use,export or re-export,and any other import requirement related to a permitted access,use,export or re-export. 4.3 Warranty Disclaimer.CUSTOMER ACKNOWLEDGES THAT,EXCEPT AS PROVIDED HEREIN,THE SERVICE IS PROVIDED HEREUNDER WITH NO WARRANTY WHATSOEVER. CUSTOMER ACKNOWLEDGES THAT ITS USE OF THE SERVICE IS AT ITS OWN RISK.EXCEPT AS EXPRESSLY PROVIDED HEREIN,(a)THE SERVICE IS PROVIDED SOLELY ON AN"AS-IS"BASIS,AND(b)UA MAKES,AND CUSTOMER RECEIVES,NO WARRANTIES,EXPRESS, IMPLIED,OR OTHERWISE.UA EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY,SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE,AND/OR NONINFRINGEMENT AND ALL DUTIES AND OBLIGATIONS IMPLIED IN LAW. UA DOES NOT WARRANT THAT THE SERVICE SHALL BE OPERABLE,SHALL PROPERLY STORE DATA, SHALL OPERATE UNINTERRUPTED OR ERROR FREE, SHALL BE SECURE,SHALL KEEP DATA CONFIDENTIAL,SHALL FUNCTION OR OPERATE IN CONJUNCTION WITH ANY OTHER PRODUCT OR SHALL MEET CUSTOMER'S NEEDS. ARTICLE 5-LIMITATION OF LIABILITY 5.1 General.EXCEPT FOR INDEMNIFICATION OBLIGATIONS SET FORTH HEREIN, IN NO EVENT SHALL EITHER PARTY,THEIR PARTNERS, PRINCIPALS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY CONSEQUENTIAL, EXEMPLARY,SPECIAL, INDIRECT,INCIDENTAL OR PUNITIVE DAMAGES OR LOST REVENUE, LOST PROFITS OR ANTICIPATED BUSINESS ARISING FROM OR RELATING TO THIS AGREEMENT,THE SUBJECT MATTER HEREOF OR THE SERVICE, INCLUDING WITHOUT LIMITATION, DAMAGES ARISING FROM LOSS OF INFORMATION OR DATA, HOWEVER CAUSED(EVEN IF THEY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES). FOR INDEMNIFICATION OBLIGATIONS SET FORTH HEREIN,THE AGGREGATE LIABILITY OF THE PARTIES WITH RESPECT TO ANY DAMAGES INCURRED IN ANY ONE YEAR PERIOD IN THE TERM FOR ANY OTHER DAMAGES ARISING FROM OR RELATING TO THIS AGREEMENT,THE SUBJECT MATTER HEREOF, OR THE SERVICE, HOWEVER CAUSED,UNDER ANY THEORY OF LIABILITY, SHALL NOT EXCEED THE AMOUNTS Page 3 of 8 Ir UTILITY Software as a Service Agreement RECEIVED BY OR OWED TO UA FROM CUSTOMER RELATING TO ITS USE OF THE SERVICE DURING SUCH ONE YEAR PERIOD. EXCEPT FOR INDEMNIFICATION OBLIGATIONS SET FORTH HEREIN,THIS LIMITATION APPLIES TO ALL CAUSES OF ACTIONS OR CLAIMS IN THE AGGREGATE INCLUDING WITHOUT LIMITATION, BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE,STRICT LIABILITY,MISREPRESENTATION,CLAIMS FOR FAILURE TO EXERCISE DUE CARE IN THE PERFORMANCE OF UA'S SERVICES HEREUNDER,AND OTHER TORTS. FURTHER,NO CAUSE OF ACTION WHICH ACCRUED MORE THAN TWO(2)YEARS PRIOR TO THE FILING OF A SUIT ALLEGING SUCH CAUSE OF ACTION MAY BE ASSERTED HEREUNDER.CUSTOMER AND UA EXPRESSLY ACKNOWLEDGE AND AGREE THAT THE LIMITATIONS AND EXCLUSIONS CONTAINED HEREIN REPRESENT THE PARTIES'AGREEMENT AS TO THE ALLOCATION OF RISK BETWEEN THE PARTIES IN CONNECTION WITH THIS AGREEMENT.THE PAYMENTS PAYABLE TO UA IN CONNECTION HEREWITH REFLECT THIS ALLOCATION OF RISK AND THE EXCLUSION OF CONSEQUENTIAL AND OTHER DAMAGES AND THE OTHER LIMITATIONS HEREIN. 5.2 Indemnification.Customer agrees to defend,indemnify,reimburse and hold harmless UA and its partners, principals, employees and agents with respect to any claim,demand,action,debt,loss, liability,cost and expense(including reasonable attorneys'fees,costs and expenses)arising"in a reasonably foreseeable manner"from breach of this Agreement or any of the representations,warranties,obligations,covenants or agreements herein by Customer or its affiliates,or by any of the agents,employees or Licensed Users thereof,or in connection with use of the Service by or through Customer or it affiliates or any Licensed User.As used in the immediately preceding sentence, the term "reasonably foreseeable manner"means that a reasonable person familiar with this Agreement and the nature of the Service(including without limitation the use of such Service by other customers of VA), after careful consideration of the nature of the applicable breach of this Agreement or use of the Service, could have anticipated that the applicable claim, demand, action, debt, loss, liability, cost or expense might result from such breach or use. UA shall indemnify,defend, reimburse and hold harmless Customer and its affiliates and the directors,officers,employees and agents of the foregoing with respect to any claim,demand,action,debt,loss,liability,cost and expense(including reasonable attorneys'fees,costs and expenses)to the extent based upon any third party claim(an"Infringement Claim")that the aspects of the Service that are proprietary to UA in the form originally licensed to Customer infringes any U.S.copyright or patent rights of any third party;provided,, however,that UA shall have no obligation pursuant to the foregoing to the extent based on or related to(i)any use of the Service in violation of this Agreement or the then-current documentation relating to the Service,(ii)any use of the Service in conjunction with any product,data,hardware or software not contemplated in the then-current documentation relating to the Service, (iii)any data or information of Customer or its affiliates,or(iv)any modifications to the Service made by anyone other than UA(unless otherwise authorized in writing by UA).Moreover, notwithstanding any provision hereof to the contrary, Customer's exclusive remedy for loss of use of the Service due to any Infringement Claim shall be to suspend its payment of Fees to UA hereunder for the period during which its use of the Service is actually prohibited by reason of such Infringement Claim, and UA shall have no liability for any other actual, special, incidental or consequential damages based on such loss of use.The foregoing states the entire liability of UA with respect to any Infringement Claim,and Customer hereby expressly waives any other obligations or liabilities. 5.3 Indemnification Procedures.A Party seeking indemnification hereunder(an"Indemnified Party")shall give the Party from whom indemnification is sought(the"Indemnifying Party"):(i)reasonably prompt notice of the relevant claim;provided, however,that failure to provide such notice shall not relieve the Indemnifying Party from its liability or obligation hereunder except to the extent of any material prejudice directly resulting from such failure;(ii)reasonable cooperation,at the Indemnifying Party's expense,in the defense of such claim;and(iii)the right to control the defense and settlement of any such claim;provided, however, that the Indemnifying Party shall not,without the prior written approval of the Indemnified Party,settle or dispose of any claims in a manner that affects the Indemnified Party's rights or interest.The Indemnified Party shall have the right to participate in the defense at its own expense. ARTICLE 6-CONFIDENTIAL INFORMATION 6.1 Confidential information.As used herein,the term"Confidential Information means all technical, business and other information relating to the Service,which(i)is possessed or hereafter acquired by UA and disclosed to Customer or Licensed Users, (ii)derives economic value from not being generally known to persons other than UA and its customers, and(iii)is the subject of efforts by UA that are reasonable under the circumstances to maintain its secrecy or confidentiality. Confidential Information shall include, but shall not be limited to,oral or written(including,without limitation,storage in electronic or machine readable media)information with respect to UA's trade secrets,know-how,proprietary processes, operations,employees,contractors,prospects,business plans,product or service concepts,business methods, hardware, software,codes,designs,drawings,products,business models and marketing strategies,in each case relating to the!. Service. Confidential Information shall not include any information which Customer can demonstrate(a)has become generally available to and known by the public(other than as a result of a disclosure directly or indirectly by Customer,any of its affiliates or any of its or their respective employees,contractors or agents), (b)has been made available to Customer on a non-confidential basis from a source other than UA,provided that such source is not and was not bound by a confidentiality agreement with UA or any other legal obligation of non-disclosure,or(c)has been independently acquired or Page 4 of 8 up UTILITY Software as a Service Agreement developed by Customer without violating any of its obligations under this Agreement. 6.2 Non-Disclosure of Confidential Information.Customer shall hold confidential all Confidential Information(as defined in Section 6.1)of UA and shall not disclose or use(except as expressly provided in this Agreement)such Confidential Information without the express written consent of UA.Confidential Information of UA shall be protected by the Customer with the same degree of care as Customer uses for protection of its own confidential information, but no less than reasonable care. Customer may disclose Confidential Information only to those of its employees who have a need to know the Confidential Information for purposes of performing or exercising rights granted under this Agreement and only to the extent necessary to do so.At any time upon the request of UA,the Customer shall promptly,at the option of UA,either return or destroy all(or, if UA so requests,any part)of the Confidential Information previously disclosed and all copies thereof,and the Customer shall certify in writing as to its compliance with the foregoing.Customer agrees to secure and protect the Confidential Information in a manner consistent with the maintenance of UA's rights therein and to take appropriate action by instruction or agreement with its Licensed Users to satisfy its obligations hereunder.Customer shall use its reasonable commercial efforts to assist UA in identifying and preventing any unauthorized access,use,copying or disclosure of the Confidential Information,or any component thereof.Without limitation of the foregoing,Customer shall advise UA immediately in the event Customer learns or has reason to believe that any person has violated or intends to violate these confidentiality obligations or the proprietary rights of UA,and Customer will,at Customer's expense,cooperate with UA in seeking injunctive or other equitable relief in the name of Customer or UA against any such person. In the event Customer is required to disclose any Confidential Information by law or court order,it may do so,provided that UA is provided a reasonable opportunity to prevent such disclosure,and,in the event of a disclosure,that the Customer apply reasonable commercial efforts to ensure that available confidentiality protections are applied to such information. In such event,Customer shall not be liable for such disclosure unless such disclosure was caused by,or resulted from,in whole or in part,a previous disclosure by Customer,any of its affiliates or any of its or their respective employees,contractors or agents, not permitted by this Agreement. UA Confidential Information shall not include information which can be demonstrated by Customer:(i)to have become part of the public domain except by an act or omission or breach of this Agreement on the part of Customer,its employees,or agents; (ii)to have been supplied to Customer after the time of disclosure without restriction by a third party who is under no obligation to UA to maintain such information in confidence;or (iii)required to be disclosed by law or court order,provided that UA is provided a reasonable opportunity to prevent such disclosure,and,in the event of a disclosure,that Customer apply reasonable commercial efforts to ensure that available confidentiality protections are applied to such information. 6.3 Non-Disclosure of Customer Confidential Information. Notwithstanding any provision of this Agreement to the contrary, UA shall hold confidential all information disclosed to UA(a)concerning the business affairs or proprietary and trade secret information of Customer,(b)any information that derives economic value from not being generally known to persons other than Customer and its employees,and(c)any information that is the subject of efforts by Customer that are reasonable under the circumstances to maintain its secrecy or confidentiality,whether disclosed to UA by Customer in oral, graphic,written,electronic or machine readable form("Customer Confidential Information")and shall not disclose or use such Customer Confidential Information without the express written consent of Customer.Customer Confidential Information shall be protected by UA with the same degree of care as UA uses for its own confidential information,but no less than reasonable care. UA may disclose Customer Confidential Information only to those of its employees who have a need to know the Customer Confidential Information for purposes of performing or exercising rights granted under this Agreement and only to the extent necessary to do so.At any time upon the request of Customer,UA shall promptly,at the option of Customer,either return or destroy all(or,if Customer so requests,any part)of the Customer Confidential Information previously disclosed and all copies thereof,and UA shall certify in writing as to its compliance with the foregoing. UA agrees to secure and protect the Customer Confidential Information in a manner consistent with the maintenance of Customer's rights therein and to take appropriate action by instruction or agreement with its employees to satisfy its obligations hereunder. UA shall use reasonable commercial efforts to assist Customer in identifying and preventing any unauthorized access,use,copying or disclosure of the Customer Confidential Information,or any component thereof.Without limitation of the foregoing, UA shall advise Customer immediately in the event UA learns or has reason to believe that any person has violated or intends to violate these confidentiality obligations or the proprietary rights of Customer,and UA will,at UA's expense,cooperate with Customer in seeking injunctive or other equitable relief in the name of UA or Customer against any such person.Customer Confidential Information shall not include information which can be demonstrated by UA:(i)to have become part of the public domain except by an act or omission or breach of this Agreement on the part of UA,its employees,or agents; (ii)to have been supplied to UA after the time of disclosure without restriction by a third party who is under no obligation to Customer to maintain such information in confidence;or(iii)required to be disclosed by law or court order,provided that Customer is provided a reasonable opportunity to prevent such disclosure,and, in the event of a disclosure,that UA apply reasonable commercial efforts to ensure that available confidentiality protections are applied to such information. 6.4 Passwords.Any and all logon identifiers and passwords provided hereunder are deemed Confidential Information of UA.Customer and Licensed Users are responsible for maintaining the confidentiality of such logon identifiers and Page 5 of 8 UTILITY Software as a Service Agreement passwords.Customer agrees to(a)immediately notify UA of any unauthorized use of such logon identifiers or passwords or any other breach of security pertaining to the Service,and(b)ensure that Licensed Users exit from their accounts at the end of each session. UA can not and will not be liable for any loss or damage arising from Customer's or any Licensed User's failure to comply with this Section 6.4. 6.5 Term. With regard to Confidential Information that constitutes trade secrets,the obligations in this Section shall continue for so long as such information constitutes a trade secret under applicable law. With regard to all other Confidential Information,the obligations in this Section shall continue for the term of this Agreement and for a period of five years thereafter. ARTICLE 7-PROPRIETARY RIGHTS 7.1 Proprietary Rights.No right(except for the License right granted in Article 2),title or interest in any intellectual property or other proprietary rights are granted or transferred to Customer hereunder.UA and its third-party licensors and service providers retain all right,title and interest,including,without limitation,all patent,copyright,trade secret and all other intellectual property and proprietary rights,inherent in and appurtenant to the Service and all derivative works connected therewith. ARTICLE 8-TERM AND TERMINATION 8.1 Term;Termination.The term of this Agreement(the"Term")shall commence on the Effective Date and shall continue for an initial term of one(1)year thereafter,unless terminated earlier or renewed as set forth herein,and shall automatically renew for additional one(1)year terms unless either party cancels such renewal by written notice to the other party at least sixty(60)days in advance of the expiration of the then-current term. Either party may immediately terminate this Agreement in the event that: (a)the other party breaches any material obligation,warranty,representation or covenant under this Agreement, (b)the other party becomes insolvent or is unable to pay its debts as due,enters into or files(or has filed or commenced against it)a petition,arrangement,action or other proceeding seeking relief or protection under the bankruptcy laws of the United States or similar laws of any other jurisdiction or transfers all of its assets to another person or entity,or (c)Customer has not used the Service for a consecutive',six(6)month period. If timely payment of undisputed Fees is not received by its due date,UA reserves the right to either suspend or terminate Customer's or Licensed User's access to the Service. Upon termination or expiration of this Agreement for any reason,the License and the Service shall terminate, Customer will be obligated to pay any and all Fees due hereunder up through the date of such termination or expiration and UA shall have no further obligations to Customer. Sections 2.2,2.3,and 4.3 and Articles 5,6,7,8,and 9 hereof shall survive the expiration or termination of this Agreement for any reason. ARTICLE 9-MISCELLANEOUS 9.1 Notices.Any written notice required or permitted to be delivered pursuant to this Agreement will be in writing and will be deemed delivered:(a)upon delivery if delivered in person;(b)three(3)business days after deposit in the United States mail,registered or certified mail,return receipt requested, postage prepaid; (c)upon transmission if sent via telecopierffacsimile,with a confirmation copy sent via overnight mail;(d)one(1)business day after deposit with a national overnight courier; If to UA: If to Customer: Utility Associates, Inc. The City of Elgin,IL 1484 Brockett Road 150 Dexter Ct. Tucker, Georgia 30084 Elgin, IL 60120 Attn:Ted M. Davis,President Fax:404 795-0525 ATTN:John P. Fahy E-Mail:tmd @utility.com Fahy_J(gcityofelgin.org 9.2 Governing Law and Venue.This Agreement,and all the rights and duties of the parties arising from or relating in any way to the subject matter of this Agreement shall be governed by,construed and enforced in accordance with the laws of the State of Georgia(excluding any conflict of laws provisions of the State of Georgia).Any suit or proceeding relating to this Agreement shall be brought in the courts,state and federal,located in Fulton County,State of Georgia. Page 6 of 8 10 UTILITY Software as a Service Agreement 9.3 UCITA Disclaimer.THE PARTIES AGREE THAT THE UNIFORM COMPUTER TRANSACTIONS ACT OR ANY VERSION THEREOF,ADOPTED BY ANY STATE, IN ANY FORM("UCITA"),SHALL NOT APPLY TO THIS AGREEMENT. TO THE EXTENT THAT UCITA IS APPLICABLE,THE PARTIES AGREE TO OPT OUT OF THE APPLICABILITY OF UCITA PURSUANT TO THE OPT-OUT PROVISION(S)CONTAINED THEREIN. 9.4 Assignment.Customer will not assign,sublicense or otherwise transfer this Agreement,in whole or in part,nor delegate or subcontract any of its rights or obligations hereunder,without UA's prior written consent,except in the event of an assignment to an affiliate 9.5 Force Majeure. Neither party shall have any liability to the other or to third parties for any failure or delay in performing any obligation under this Agreement due to circumstances beyond its reasonable control including,without limitation,acts of God or nature,actions of the government,fires,floods,strikes,civil disturbances or terrorism,or power,communications, satellite or network failures; provided,however,this Section 9.5 shall not apply to Customer's obligation to pay any of the Fees in accordance with Article 3 hereof. . 9.6 Modifications.All amendments or modifications of this Agreement shall be in writing signed by an authorized representative of each party hereto. The parties expressly disclaim the right to claim the enforceability or effectiveness of: (a)any amendments to this Agreement that are not executed by an authorized representative of UA and Customer;(b)',any oral modifications to this Agreement;and(c)any other amendments based on course of dealing,waiver,reliance,estoppel or similar legal theory.The parties expressly disclaim the right to enforce any rule of law that is contrary to the terms of this Section. 9.7 Waiver.The failure of either party to enforce,or the delay by either party in enforcing,any of its rights under this Agreement will not be deemed to be a waiver or modification by such party of any of its rights under this Agreement. 9.8 Severability.If any provision of this Agreement is held by a court of competent jurisdiction to be invalid or unenforceable,in whole or in part,such holding shall not affect the validity or enforceability of the other provisions of this Agreement. 9.9 Headings.The headings used herein are for reference and convenience only and shall not enter into the interpretation hereof. 9.10 Entire Agreement This Agreement(including the Schedules and any addenda hereto)contains the entire agreement of the parties with respect to the subject matter of this Agreement and supersedes all previous communications, representations,understandings and agreements,either oral or written,between the parties with respect to said subject matter. Signatures on the Following Page Page 7 of 8 0 UTILITY Software as a Service Agreement IN WITNESS WHEREOF, UA and Customer have executed this Agreement as of the date set forth below.All signed copies of this Agreement shall be deemed originals. The City of Elgin,IL Utility Associates,Inc, ("Customer") ("UA') /,, f /._ ----- � `.. S iature By(Signature) , y( i9 ) hy.. 4I4' Q STG L Ted M.Davis Name(Print) Name(Print) e/ ,%6C President Title Title : ae.4e7a451e5 /21/720/? Date(the"Effective Date") Date Page 8 of 8 SALES CONTRACT UTILITY Date 12/10/2013 1484 Brockett Road Sales Quote# 4042 Tucker GA 30084-7317 Customer:Subscrl of (404)816-0300 ptlon City Elgin,IL (404)816-0300 Expires 12/30/2013 Sales Rep Worley,Scott PO Terms Bill To Ship To David A.Schmidt Elgin Fire Department 550 Summit St Elgin,IL 60120 i I Item Description Qty Price Each Amount COM-HB-5005 Includes the following: 16 H-EV5-B Rocket 5GHz,Rocket Locker,Black Quadband 16 1,995.00 31,920.00 Permanent Mount Antenna,Rubber WiFI Antenna,5 Years of Hardware Warranty,Remote Configuration Management(RCM),and Support COM-H-5209 High Speed(Video)Rocket with USB Modem Slot,GPS 16 0.00 0.00 Chipset,802.11 Host,5GHz Client COM-H-1358 Rocket Locker with Integrated Voltage Regulator for 16 0.00 0.00 Fire/Ambulance Vehicles COM-H-5431-B Perm Mount Quadband-Black 16 0.00 0.00 WIF-H-9001 WiFi Rubber Duck Antenna 16 0.00 0.00 COM-C-1008 RP-SMA Extension Cable 18'Male to Female 16 0.00 0.00 End S-501Grou 5 year-Remote Configuration Management(RCM) 16 0.00 0.00 of SER-I-2202 p Remote Configuration Management(RCM)Activation 16 50.00 31800.00 and initial Soft-101 NFS(NMEA Forwarding rwarding Service)-Windows 7 16 72.00 1,152.00 Perpetual License Per Laptop SER-D-4001 Design,Configuration,Integration,Training 2 1,200.00 2,400.00 COM-H-1370 CATS Network Cable-25 ft 16 15.00 240.00 COM-H-1358 Rocket Locker with Integrated Voltage Regulator for 6 180.00 1,080.00 Fire/Ambulance Vehicles COM-H-5431-W Perm Mount Quadband Antenna-White 6 170.00 1,020.00 DISCOUNT End of year discount 1 (9,653.00) (9653.00) SER-I-5100 Hardware Installation-Rocket,Antennas, Power Timer 22 350.00 7,700.00 MI Total $36,659.00 ,►Ota �[_ (3) , 3 ✓ice °%/..: II A?Q� Su••rer Date r rchaser D= -