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99-282 Resolution No. 99-282 RESOLUTION AUTHORIZING EXECUTION OF A SELL LICENSE AGREEMENT WITH FORE ! RESERVATIONS, INC. FOR THE PURCHASE OF A SOFTWARE SYSTEM FOR POINT OF SALE PURCHASES BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF ELGIN, ILLINOIS, that Joyce A. Parker, City Manager, be and is hereby authorized and directed to execute a Sell License Agreement on behalf of the City of Elgin with FORE! Reservations, Inc . for a software system for point of sale purchases, a copy of which is attached hereto and made a part hereof by reference . s/ Ed Schock Ed Schock, Mayor Presented: November 3 , 1999 Adopted: November 3 , 1999 Omnibus Vote : Yeas 6 Nays 0 Attest : s/ Dolonna Mecum Dolonna Mecum, City Clerk • FORE!Sell LICENSE AGREEMENT SE This License Agreement is entered into this f (day of ,JO176,11 ' I ', 1999 between FORE! Reservations,Inc.,an Illinois corporation("FORE!"),and City of Elgin,an Illinois Municipal Corporation,("Licensee"). WHEREAS, Licensee is the owner and/or operator of Wing Park Golf Course and the Spartan Meadows Golf Course,(collectively referred to as"Golf Course"); WHEREAS, FORE!is the distributor of a customer database and point of sale software system for use by golf courses(the"Software");and WHEREAS, Licensee wishes to obtain a non-exclusive license to use the Software in Licensee's operation of the Golf Course and FORE!wishes to license the Software to Licensee on the terms and conditions set forth herein; NOW,THEREFORE,in consideration of the promises contained herein,and other good and valuable consideration,the receipt and sufficiency of which is hereby acknowledged,the parties agree as follows: 1. Grant of License. FORE!grants to Licensee a non-exclusive,non-transferable,limited license to use the Software. The Software is owned by FORE!and is being licensed,not sold to Licensee. 2. Copyright. The Software is protected by United States copyright laws and international treaty provisions. Therefore,Licensee may not copy the Software,except that Licensee may(a)copy the Software solely for backup or archival purposes or(b)copy the software to the computer systems identified on Schedule A. 3. Transfer and Use Restrictions. Licensee may use the Software solely for the purpose of managing the Golf Course. Licensee may not sell,license,lend,or otherwise transfer the Software to others. Neither Licensee nor any consultant retained by Licensee may reverse engineer,decompile,disassemble,or customize the Software. 4. Duration and Termination. The initial term of this License Agreement shall be one year from the date of this License Agreement. This License Agreement shall be automatically renewed for successive one year terms unless the Licensee or FORE!shall give the other party written notice of nonrenewal at least 30 days prior to the expiration of the initial license term or any renewal term. FORE!may terminate this License Agreement at any time if Licensee fails to comply with the terms of this License Agreement. Upon termination of this License Agreement,(i)Licensee shall return the Software and all copies to FORE!and(ii)Licensee shall sign a statement certifying that it has deleted the Software from the hard drive of all computers to which it was copied and that it has returned the Software and all copies to FORE!. 5. Fee. The fee for the initial term of this License Agreement shall be$850.00,payable upon the execution of this License Agreement. The license fee for each renewal term shall be determined by FORE!. The license fee for any renewal term shall not exceed the license fee for the prior term by more than the percentage increase in the Consumer Price Index for All Urban Consumers(CPI-U),as announced by the Bureau of Labor Statistics,for the most recent twelve month period. 6. Limited Warranty. FORE!warrants that the Software will perform substantially in accordance with the accompanying printed materials attached to and incorporated into this License Agreement as Schedule B and shall be free from defects in material or workmanship under normal use or service for a period during the initial lease term only of 90 days from the • date of the License Agreement. Any implied warranties on the Software are limited to 90 days. Some states do not allow limitations on duration of an implied warranty,so the above restrictions may not apply to Licensee. 7. Licensee Remedies. FORE!'s entire liability and Licensee's exclusive remedy shall be,at FORE!'s option, either(i)repair or replacement of the Software that does not meet FORE!'s Limited Warranty and that is returned to FORE!,or (ii)refund of a prorated portion of the license fee provided that the Software is returned to FORE!. This Limited Warranty is void if failure of the Software resulted from accident,abuse or misapplication. Any replacement Software will be warranted for the remainder of the original warranty period. 8. NO OTHER WARRANTIES. To the maximum extent permitted by applicable law,FORE!disclaims all other warranties,either express or implied,including but not limited to implied warranties of merchantability and fitness for a particular purpose,with respect to the Software and the accompanying written materials. This limited warranty gives you specific rights. You may have other rights,which vary from state to state. 9. NO LIABILITY FOR CONSEQUENTIAL DAMAGES. To the maximum extent permitted by applicable law,in no event shall FORE!be liable for any damages whatsoever(including,without limitation,damages for loss of business profits,business interruption,loss of business information,or other pecuniary loss)arising out of the use or inability to use the Software,even if FORE!has been advised of the possibility of such damages. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages,the above limitation may not apply to you. 10. Updates. FORE!will provide Licensee,at no additional cost,any updates,error corrections, modifications,or enhancements(collectively"Updates")for the Software,when such Updates are developed by FORE!and generally made available to other Licensees of the Software at no additional cost. Any other Updates developed by FORE!will be offered to Licensee at the same fee offered to other Licensees. Determination of whether an Update will be made available at no additional fee or will be made available only for an additional fee is the sole and exclusive right of FORE! 11. Support Services. FORE!shall provide Licensee telephone access to FORE!personnel during normal business hours to help Licensee in answering routine questions with respect to the Software. 12. Entire Agreement. This License Agreement shall constitute the entire understanding of the parties with respect to the subject matter hereof and supersedes any and all prior understandings and agreements,written or oral,relating thereto. Except as otherwise provided herein,FORE!may amend the terms and conditions of this License Agreement by giving Licensee at least 60 days prior written notice thereof and giving Licensee the option to terminate this License Agreement within 30 days of receipt of such notice. 13. Notices. All notices referred to herein shall be sufficient if delivered by: (i)personal delivery;(ii)facsimile with confirmation;or(iii)certified mail,return receipt requested to the respective parties at the addresses set forth above their signatures to this Agreement,or such other addresses as they shall from time to time furnish to each other by written notice. 14. Governing Law. This License Agreement shall be governed by and construed in accordance with the substantive laws of the State of Illinois. 2 15. Severability. In the event that any provision of this License Agreement shall be invalid or unenforceable,such invalidity or unenforceability shall not invalidate or render unenforceable any other provision hereof. 16. Counterparts. This License Agreement may be executed in one or more counterparts,each of which shall be an original,but all of which together shall constitute one and the same instrument. IN WITNESS WHEREOF,each of the parties has caused this License Agreement to be executed as of the date first written above. FORE!RESERVATIONS,INC. City of Elgin 5019 Grand Avenue Western Sprin ,IL 60558 By: -t, /f - B . /� & e Harri R.1pema President 3 Schedule A To License Agreement Manufacturer Model Description Serial Number DTK APRI-80M Personal Computer 99101440 DTK APRT-80M Personal Computer 99101437 DTK APRT-80M Personal Computer 99101441 DTK APRI-80M Personal Computer 99101450 • 4 %%%1 o1sn1 S,,, 3SV-044!' 8.1 Sa /31 ,� . .. . . .. . .. . . , ., _ ... . ,... ars •, )01 _ ..,......._. s .. , ..._. ., ..,... _ .. ,,,. . ..,........ .....„Irryri!rat , ..:,.. p . i. ..._...... „..- ..,....,,. „, _________„___—• - ' .:, ____ ti , , ,_------------ , t . • .,, tt . ., ___ R • �► . '.',' ,,, \.___--• u ` IA, 4 ' 4 fr%, ' ‘\•t 1 ' I. 1K. . t . ssoille fi t a • A/10 if - ' {''',.';.°11 rat y„ o ,2,N-,,-,' r -6 k° 't ',4X..'.:,-.4,0,. '0T.,-1‘.-4, i +• n. ''',\ ai } '''..::'''''''I''-'' ti`.tt, iso'k ' . .---,..4.:,,f,-”,. ti 'ma c" a' - ` �) rf'At',k tK p } ?,, F'�. 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'4: T fix ' ' :\` .�it c�', ..•.s, Viz$+ 1 ^'i v fy '-4}K ? unix ,t. ,iM;5S y' ' sp '';'''..•,."''•'..0 u+ ' t t4'' i ''''ro w ) cs Point .Poi 1, ,ate l' ; , Purchasing Module Accounts Receivable Module The purchasing module allows you to manage all aspects of the With this module you can charge daily transactions to a specific purchasing process.The system collects and reports: account.You can collect all charges for a specific Golf Outing and • sequential purchase order numbers automatically immediately print a statement at the end of the day.Allow members • all outstanding purchase orders by vendor and items to charge to an account and print a weekly or monthly statement • an audit trail for all purchase order changes automatically.You can also use this module to create invoices for • prints hard copy purchase orders monthly charges such as dues,membership fees,etc. Receiving Module Cash Register Module The receiving module works closely with the purchase order This module is integrated to the tee sheet.Simply select the name of module to simplify the receipt of merchandise on a daily basis. If the person on the tee sheet and ring up their greens fees.Ring up you place a purchase order,simply call up file vendor and purchase merchandise,cart fees and other items by using Windows point and order number to receive the items on the purchase order.Other click technology. features of this module: Inventory Module • allows you to change your prices as your merchandise is received A complete inventory system that tracks and manages your pro • automatically prints pricing labels based on items shop merchandise.Simplifies the month and year end inventory received or items on hand process.Sets reorder points to eliminate out of stock items. • reports daily items received Admin on Fore! Reservations [lQ x `, Fore! Sell MCI© -`, Payment Eli i t"-"'�',Burnett Kirk .' t .� R.,, J }, ds I $ 93 1 $393.08 Will DerHxiption ,',:-:'-..--,,,i• f:�XOff 71 T2 fUni Priapi Prtaa , . $0.00 'F 2 Monday-Thursday 18 Hole Fee 0 TI T1 $55.00 $110.00 „ 2 Cart Fee 0 _fl TI $14.00 $28.00-. 1393 08 ';aid,' `, 1 Ashworth Hat 20 (ft's TI $19.00 $15,20 $0.00 °; 1 FJ Weather Soft%Soft Joy Glove 0 Fri f $13.75 $13.75 r $0.00 4f.filp 4 Titleist Professional Ball 10 gin $12.50 $45.-00 1 1 Snake E es Wed,esiiTiTrI $210.00 $210.00 '! $0.00 0/4:'"i" . F' r sscriotiottk : ` ';.1A-tX.-�' Itetal'Nurrd>A- ,k"'' 'Ptlsm eJDYffitent s ! $0.00 r t ..,,/ Snake Eyes Wedges 1000335 $210.00 1 $0 00 .'", Soft Spikes System 1000156 $9.50 0 # '''!'''..r",-' "' Sonni Ladies Hat 1000096 $32.65 2rag $393.08 hip M- •r 111 1 $ • 11 3 ra ,� $0.00 IIISpaldingTop Flits Magna Balli 1000142 I $8.00 16 '" Az„..! _ I, Spalding Top Flite Spin Distance Balls 1000143 I $8.75 9 7 54241801-1076-4088 a r ", , , .7J ,777 7 ?'' $16.13 ' 1 t� 1 iii''it L . , , LC44l fo ,r---....fi- 77777. = , 1r . ? . $393.08 ` - MasterCard is a registered trademmk of\.!aster{:ard International,Inc. ' '* ') +'''a +,,, ' if /7 P . 'ESERVATIONS INC, 5019 Grand Avenue`_' Western Springs, IL 60558 103.246.0804/FAX 108.246.0755 Golf course Management&Marketing Software - www.TeeltUp.com,. hipema@aoLcom . : • ,„ ,... ..„ D;atabase ustomer .. Building a relationship with your +,a Modify t,,, tomer FIB current customer is critical to the --- -v--A—,-----. 1 n,. vcr .'` #��` ,.T, ''''7F.:77 success of your operation.Withor) E7-1115-11 = i 4 I t ,t FORE!Reservations software you ,` ;Cif t'' Ifo't ;-, - x F ` ' ,tet can create a database of customer �" �, z ra is , . a: 7,77 . , X11.. •',Wm'''. s:21.Q o an ea ns I ; , , information that defines the "1I .11 pema r A0005177 profile of your target market.This ,zr information can be used to ko�. harry ,it14" x implement a successful marketing ' •..4 '!:,,04111.._„ 18 Hole In One Drive j program to increase play by r x '� a IL '" �" 60558- USA I °_ �,,,:Western Springs 1�^ � A current customers,and also to ( �, li cross sell additional products and rl`I4.'' '(708) 679-1111 I` o -, (630)246-5555 1I. r Daily ' Ili services. h 'r'11:.4 ;16'4.* (847) 555-2345 Ext( ) «(630) 333-1245 ,.:;,11.10!7!44 I t`� 15424-1801-1076 4088 12/99 u By simply entering the customer's , vfh + o' By name, address and phone number, '4'ot-` ,r ,`.'S . ) A:.,. . O M�I, ,„ • Fem. le you will begin to appreciate the , ;; '2-05-1997:Mr. Jpema has been notified of our No Show Policy. He has �► many benefits of this user-friendly .`. agreed to pay all fees in full on the next No Show. system.The Customer Database 'ry: No Show History CACI E3 system collects: .��_ . ,.._ F-. tli�.. , . F•. . ;,._ Tee Time Course . Qty No Show Date Reserved c • number of reservations, `,. 11/1197 7:17:00 AM LGCC - North 1 1" 11/1/97 5:12:41 P ,,i,, cancellations and no , 11/1/97 7:42:00 AM LGCC - North 2 2 11/1.'9711:25:43 - shows • immediate access to . detailed customer history • credit card information 14 I " � - and individual customer i ,, "', ,,f Y ,�, ` � , r '44" + notes f ��vs�r�.,��"ry sa,N':'','",''',',,4 >�t�° '� +'' + k v f � . 1 )•''•;4' • complete detail of every reservation and any MasterCard is a registered trademark of%meiCard International,Inc. changes made By merging the customer database information with any standard Microsoft Product(Word, Publisher and Excel),you will be able to create a direct marketing piece quickly and distribute it to your target market cost effectively. 7,/ ,;''- i • 0 ' ' i . IF -ESERVATIONS, INC. 5019 Grand Avenue = Western Springs, IL 60558 708.246.0804/FAX 708.246.0755 Golf Course Management&Marketing Software www.TeeltUp.com _' hipema(aoLcom J 11 0 1l�h Systeni The reservation system handles golf reservations;schedules • wait list to manage last minute cancellations during professional golf lessons;and can even schedule court times for ' prime times tennis.The features include: • reservations for an ,nlimited number of players • multiple courses and unlimited ca;:ndar • one entry for a permanent tee time per season • reservation and customer specific notes To simplify the reservation process,customers are identified by the • ability to accept reservations through the Internet/ last four digits of their phone number. World Wide Web Admin on Foie!liesenvdt,ons-'15(Fiedulef rinQ r r" `ter; +7- ."11T7', - tr'Monday,December 22 1997 !,i10 _c2s. L 11 rk a! k)Gf:t1Y T'' 9" a" , m'2nd r 7"'- :',',k.-'",... - lid,a., w7---`--- 4t4 0— " 'I 07:00 Abraham.Ron Abraham,Ron Consago Steve Conserver,Stege__ ______ __ ,, 07:00 Mahn,Robert Main,Robert.---- ----- Main,Robed ____ —__-- - 07:17 Ipe_ma,HarteI1pema,Hdn.r _._ Ipema,Hany Ipema_Hany —__<, 07:26 07:34'Biblio,Steve Bahian,Stere Babiarz.Steve _ 07:42 Sunni.Phi Soma,Phi -__ _ _.-____e__, 07:51 SurnMt„Kkk' Burnett,Kirk Burnett,Kirk Burnett,Kirk 08:00 Demoq,l3rsck DemoryrC__huck ���_ Deworp,Chuck —.___, 08:08 Grobeky,Ed — "^�6robelny,Ed Grebe*,Ed '— 6roobelny,Ed — 08:16 Jones,Mite Jones,Mics Middleton,Mks Middleton,Mics �_. Op:25 World.Dave "World,Dave __—_ _—_ _.Wold,Dave_-.__, 08_34 Centeno.Anlhor _,. Cosmane.:_AMI _ _.. 08:42 Ham-ikon,John Hamilton,John Haamilton.John .0 ______---------.__--...-- 08:50 Valdez. Valdez,Rene Valdez,Rene - Valdez.Rene INLI Krueger:Wedding Parry__ -Kruepm,Wedri g fie-WY__- Krueger Wedding Party ___-_ Krueger,Wedding Patty __ , 08:59 a Start:9:00:41 AM 12-20-1997:Each guest of Mr.Krueger should receive a sleeve of Titleist golf balk,golf glove and a voucher for a sandwich and drink. 12-22-1997: Mr.Krueger needs to call his brother immediately) 12-22-1997: Set ue a closest to the pin on Hole II 7 and Lontest drive contest on 112 09:50 A&ahai,Ron tAbrio.rhaM;Ron Abrduai;,Ron Abraham,Ron 09:58 Bakalas roe ____________ Bakala,PeteBakala,Pete , 10.07 Naha',James Nahal,James Nahal,James Nahal,James • —___ 10:16 Gamine,,Gteg, 6alasslni,Step Galassirr,Greg 10:24 Labrack,Ralph Labrack,R+!!ph 10:32 McKay,Mike McKay,Mike McKay,Mika McKay,Mike 10:41 Raclin,Robert Rodin,Robed Rada,Robert 11!:50 Coy,Karla Coy,Karla Coy,Karla Coy.Karla 10:58 Burnett,Kirk Burnett,Kirk Garcia,Dudley Garcia,Dudley 11:06 Haien.John Haien.John Haien,John Helen,John i 11 15 Baasch-Tyler—_ Baasch Tyler Baasch Tyler , 11 24 Hager,Jeff Hager Jell Hager Jeff Hager,Jeff pp,�� �' �� kiiiiniilli• . "ESERVATION , INC. 5019 Grand Avenue' Western Springs, IL 60558 708.246.0804/FAX 708.246.0755 Golf Course Management&Marketing Software www l eeltUp.com hipema@aol.com ... . ... ,. , . . ,.. . fcc New In addition to the many marketing features available If you've been looking for a way to enhance profitability and reward in the Customer Database module, FORE! your loyal customers,look no further than FORE! Reservations new Reservations is providing two additional marketing "Yardage Plus"module. programs... Frequent customers can be rewarded with"yards"each time they Track Pro Shop Credits play golf;purchase clothing or equipment;authorize a club repair; If you've been looking for an easy way to keep track of cred.s or take professional instruction.You can determine the types of incentives offered in your shop.Your customers may apply"Yardage earned by club members or tournament winners,this new feature from FORE! Reservations will keep track of these records easily and Plus"dollars to merchandise lessons or club repairs,or anything automatically. that will help you supplement your overall marketing program. Reports can be generated at anytime to keep your shop personnel Easy to Join —Easy to Use informed.More important,written reminders can be generated as Your customers become"Yardage Plus"members just by making a needed to let your members or customers know what they have tee time or paying for a greens fee.You determine the value of your available in pro shop credit.These reminders will go a long way in "Yardage Plus"dollars.Statements can be issued throughout the helping you promote special offers or seasonal sales and close-outs. season and sent to all members as needed. Integrating this module into your overall marketing program will position your shop as Reward Your Frequent Golfers your frequent golfer's"first choice"for equipment,clothing, with "Yardage Plus" instruction and more. While everyone is familiar with the many frequent flyer programs offered by the airline industry,frequency marketing,or giving a discount or a bonus to loyal customers,has been around since the introduction of"trading stamps" in the 1940s. 7 ',,,-- I i • .4 0 . 'ESERVAT10NS, INC. 5019 Grand Avenue'x' Western Springs, 116055Q 708.246.0804/FAX 708.246.0755 Golf Course Management&Marketing Software www.TeeltUp.nom'_'hipemn. • • • • • • • • • • • 1 1 1 Refereti Bahnoral Woods Golf Club,Crete,IL Glendale Lakes Golf Course, River Bend Golf Course,Lisle,IL David Mortell 708.672.7448 Glendale Heights,IL Terry Reinke 630.968.1920 Mark Miller 630.260.0018 Brickyard Crossing Golf Club, Rock Hollow Golf Club,Peru,IN Indianapolis,IN Governors Run,Carlyle,IL Michelle Winterrowd 765.473.6100 Jeff Schroeder 317.484.6572 Steve Hanks 618.594.4585 Salem Glen Golf Club,High Point,NC Carolina Club,Margate,FL Klein Creek Golf Course,Winfield, IL Michael Amos 910.712.1010 Steve O'Hara 954.753.4069 Penni Godden 630.690.0101 Smock Municipal Golf Course, Chaska Town Course,Chaska,MN Lake of The Woods Golf Course,Mahomet,IL Indianapolis,IN David Cahill 612.443.3748 Dave Huher 217.5862183 Jan lellstrom 317.888.0036 Cherokee Run Golf Club,Atlanta,GA Marengo Ridge Golf Club,Marengo, IL South Toledo Golf Club,Toledo,OH John McNair 770.785.7904 Matt Godden 815.923.2332 Greg Fish 419.385.4678 Coffee Creek Golf Club,Edmond,OK Mystic Creek Golf Club,Milford,MI Springbrook Golf Course,Naperville,IL Andy McCormick 405.340.4653 Jim Dewling 248.684.3333 Ed Provow 630.420.4215 Emerson Golf Club,Emerson,NJ Prairie Landing Golf Club,West Chicago,IL StoneWater Golf Club,Cleveland,OH Don Stenberg 201.261.1100 Renie Caukin 630.208.7600 Rob Karnes 216461.4653 Fox Bend Golf Club,Oswego,IL Renwood Country Club,Round Lake,IL 'UPC at Heron Bay,Coral Springs,FL Leon McNair 630.554.3939 Diane Miller 847.5468242 Steve Munch 954.340.9 i60 . -ESERVAT10NS, INC. 5019 Grand Avenue r' Western Springs, It 708.246.0804/FAX 708.246.07' • Golf Course Management&Marketing Sofiware www.TeeltUp.com`� hipen List FORE!Reservations, Inc. is proud Point of Sale Software Leasing Training: to offer the golfing industry "state (Purchasing,Receiving, On Site-$500.00 per day of the art"products reasonably Accounts Receivable, Cash All Expenses Reimbursed Register, Inventory Modules, priced for now and the future. Pro Shop Credits and Awards Reservation Software iware Leasing Program): (Customer Database,Marketing 9 Hole Facility $350.00 per year Tool and Reservation-System): 18 Hole Facility $ 500.00 per year 9 Hole Facility $350.00 per year 27 Hole Facility $650.00 per year 18 Hole Facility $ 500.00 per year 36 Hole Facility $800.00 per year 27 Hole Facility $650.00 per year 45 Hole Facility $950.00 per year 36 Hole Facility $800.00 per year Telephone Support and Annual Update 45 Hole Facility $950.)0 per year includad in the above prices. • •' •• • 5019 Grand Avenue'_' Western Springs, IL 60558 111 'ESERvAT Ns, INC. 708.246.0804/FAX 708.246.0755 Golf Course Management&Marketing Software www.TeeltUp.com'_ hipemacaoLcorn