01-265 Resolution No. 01-265
RESOLUTION
ACCEPTING THE PROPOSAL OF LUNDSTROM INSURANCE FOR
LIMITED SELF-INSURANCE PROGRAM
BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF ELGIN,
ILLINOIS, that Joyce A. Parker, City Manager, be and is hereby
authorized and directed to accept the proposal on behalf of the
City of Elgin of Lundstrom Insurance for the city' s limited self-
insurance program for the period October 1, 2001 through
September 30, 2002 as follows :
a. The St . Paul $50, 000/occurrence (SIR) for the
property policy and $75, 000/occurrence (SIR) for
general liability with $500, 000 "All Lines" aggregate
SIR proposal for a total excess premium and claims
administration cost of $538 , 042 .
b. The Illinois National $250, 000/occurrence
compensation proposal for a total excess premium cost
of $30, 290 .
c . The Custard Claims Management Services, Inc .
proposal for workers' compensation claims
administration services for $49, 875 .
d. The AIG $2, 000, 000/occurrence and
$2, 000, 000/aggregate with $10 , 000/deductible for
pollution liability coverage for $34 , 048 .
s/ Ed Schock
Ed Schock, Mayor
Presented: September 26, 2001
Adopted: September 26, 2001
Vote : Yeas : 7 Nays : 0
Attest :
s/ Dolonna Mecum
Dolonna Mecum, City Clerk
OF E<C ✓
Agenda Item No.
City of Elgin g 3
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L 1
September 21, 2001 rnu
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3_ 0111
NI,PI is III
TO: Mayor and Members of the City Council Flips
fltI J ^
FROM: Joyce A. Parker, City Manager FINANCIALLY STABLE CITY GOVERNMENT
EFFICIENT SERVICES,
AND QUALITY INFRASTRUCTURE
SUBJECT: Insurance Policies for 2001 - 2002
PURPOSE
The purpose of this memorandum is to provide information to the
Mayor and members of the City Council regarding the award of
contracts for the City' s limited self-insurance program for the
period October 1, 2001 through September 30, 2002 .
BACKGROUND
Risk Resources (the City' s long-time independent insurance
consultants) , coordinated the insurance renewal process and also
performed a comprehensive review and analysis of various proposals.
The City' s current limited self-insurance program, which expires
September 30, 2001, includes workers compensation claims
administration by Cannon-Cochran Management Services, Inc . , an
excess worker' s liability policy with Safety National , a $2 , 000, 000
pollution insurance policy through AIG, and liability/property
insurance through St . Paul . These policies give the City total
coverage limits of $9, 000 , 000/occurrence and $12 , 000, 000 of
aggregate liability for most types of losses .
Proposals were solicited from the following insurance agents and
brokers :
1 . Lundstrom Insurance Agency
2 . Arthur J. Gallagher & Company
3 . Wine Serge & Company
4 . Near North Insurance Brokerage
Based upon their requests, each insurance agent and broker was
assigned specific insurance companies to approach to seek
proposals . Over 20 insurance companies were solicited on the City
of Elgin' s behalf . Each insurance broker submitted its best
proposal except for Near North Insurance Brokerage . Near North
Insurance Brokerage did not submit a proposal for review. They
felt their proposal would not be competitive with the City' s
current program. No broker charges were included in the proposals .
Insurance Policies 2001 - 2002
September 21, 2001
Page 2
Chart I displays the premium costs and self-insured retention
levels of the various proposals . Currently, the City has a self-
insured retention of $50, 000 for property, boiler and machinery
coverage and $75, 000 for various liability coverages, with an
aggregate cap of $350 , 000 for all coverages except crime and
automobile physical damage .
Chart II summarizes the major insurance coverage differences
among the proposals .
Worker' s Compensation Claims Administration
Proposals were received for worker' s compensation claims
administration from seven firms . The lowest priced proposal came
from CCMSI , the City' s current claims administrator. The Risk
Management Division of the Purchasing Department has been
dissatisfied with CCMSI' s performance for over a year. The
problems include frequent changeover in claims adjusters (four
within a 12 month period) , late payment of medical providers' bills
(resulting in multiple dunning notices being sent to our
employees) , lack of a proactive approach to many cases and, in one
instance, permitting the City' s cash reserves to reduce to an
amount insufficient to pay temporary total disability to employees
(no employee was unpaid due to this situation) . Due to these and
other problems, the City does not recommend award to CCSMI . The
second lowest proposal is from Custard Claims Management Systems .
Their proposal includes a one-time cost of $15, 525 (estimate) for
taking over open claims that include time off work as well as
medical expenses . After the first year, their rates would
presumably be closer to those proposed by CCMSI . Custard' s
municipal references were unanimously positive and Risk Management
staff was favorably impressed by the company representatives at an
interview. Therefore, it is recommended that Custard be awarded a
contract for worker' s compensation administration for 2001-2002 ,
with options to renew at the City' s discretion.
Liability and Property Insurance
Risk Resources in their attached letter of recommendation analyzes
all of the various proposal options submitted by the four brokers .
The "soft" insurance market from which the City benefitted during
our 1998-2001 policies years has hardened, resulting in some
premium increases and, more significantly, an increase in the
amount of the City' s self-insured retention. The St . Paul proposal
provides the best overall combination of premium cost and broad
coverage . Specifically, the St . Paul proposal has a significant
r''' Insurance Policies 2001 - 2002
September 21, 2001
Page 3
premium cost advantage over the United National proposal . When
compared with the Royal Surplus proposal , the St . Paul proposal
offers significantly lower self-insured retentions for the
property, automobile physical damage and liability coverages . In
addition, the Aggregate Self-Insured Retention is also
significantly less under the St . Paul program versus the Royal
Surplus program.
As noted in the Risk Resources analysis, St . Paul in its Option 1
has offered the best overall package . Premiums have increased from
$449, 982 to $538 , 042 , or about sixteen percent . Our self-insured
retention, the value of losses the City pays for itself, has
increased from $350, 000 to $500, 000 . The City is still in a better
position than it was prior to 1998 when our premiums were $411, 000
(which does not include our pollution or larger umbrella coverage)
and our self-insured retention was $750, 000 .
The difference in premium savings from St . Paul' s Option II is not
significant enough to accept higher self-insured retentions for the
tek liability coverages and the total aggregate self-insured retention.
Recommended 2001-2002 enhancements
• Pollution Liability Insurance policy limits . Coverage for
pollution liability claims is provided by a separate pollution
liability insurance policy. The current policy limit for this
coverage is $2 , 000 , 000 . Under this policy, defense costs are
part of the policy limit, not paid in addition to the policy
limit . Risk Resources recommends that the City evaluate the
adequacy of its Pollution Liability Insurance Limit and obtain
quotations to increase the total limit to $3 , 000, 000 and
$5, 000, 000 . The City can then make a decision on whether to
increase the insurance limits for this coverage.
• In policy year 2000-2001, the City increased its
umbrella/excess liability coverage from $7, 000, 000 to
$10, 000, 000 . Risk Resources recommends obtaining quotes for
higher protection ($15, $20 and $25 million) given the large
verdicts juries have been awarding.
GROUPS/INTERESTED PERSONS CONTACTED
None.
e..
rob. Insurance Policies 2001 - 2002
September 24, 2001
Page 4
FINANCIAL IMPACT
There are sufficient funds in the 2001 Risk Management Fund to
cover the recommended insurance premiums of $568, 332 ($538, 042 to
St . Paul plus $30, 290 to Safety National) and claims administration
expenses of $$49, 875 . Sufficient funds will be established in the
2002 Risk Management Fund' s budget for the next year' s expenses .
LEGAL IMPACT
None.
ALTERNATIVES
None .
RECOMMENDATIONS
The recommendation is that the City accept the following limited
self-insurance coverages for the period October 1, 2001 through
September 30, 2002 as follows :
a. To accept St . Paul Option I for a premium cost of $538, 042 .
b. To renew the Safety National $250 , 000 SIR worker' s
compensation proposal for a total excess premium cost of
$30, 290 .
c . To accept the Custard Claims Management Services proposal for
worker' s compensation claims administration services for
$49, 875 with options to renew at the City' s discretion.
d. To direct staff to solicit quotations for Umbrella/Excess
Liability coverage in the amounts of $15, 000, 000, $20, 000, 000
and $25 , 000, 000 and return to the City Council with a
recommendation for award, if any.
e. To direct staff to solicit quotations for Pollution Liability
Insurance with coverage of $3 , 000, 000 and $5, 000, 000 and
return to the City Council with a recommendation for award if
any.
qpectfully bmitted,
C�
oyce A. Parker
City Manager
independent RITSiiCE IIS.1117.1711.OURCE 'S •. • .
Risk ktinsgemsnt consultants
. , September 18;2001 '
•
Gail Cohen
Purchasing Director and Risk Manager• . .
City of Elgin •
150 Dexter Court -
Elgin,TL 60120=5555 •
• Re: Analysis of 2001=02 Property and Liability . -
. Insurance Proposals .• , . : •
•
Dear Gail:
We have analyzed the various' proposals.received.for your property and liability.insurance
r coverages effective October I, 2001'. This letter and the accompanying charts will summarize •
our findings and.present our recommendations. • .
.
Our report will consist Of the following sections: . .
1. Property and Liability coverages,excluding.Workers'.Compensation coverages: • •
2. . Workers'.Compensation coverage. • . : . .
3. Workers' Compensation.Claims Handling Services. . • • . : : - •
4. Additional Considerations. - :
PROPERTYAND LIABILITY INSURANCE COVERAGE •
EXCLUDING WORKERS'COMPENSATION '
Chart I displays the premium costs and.self-insured retention levels of the various. .
proposals received. Proposals•were solicited from the.folloc ling.insurance agents and brokers:. . • '
• I. Lundstrom Insurance Agency
2. Arthur 3. Gallagher&"Company .. .• • . • • •
3.. Wine Serge&Company • . . .
• 4. Near North Insurance Brokerage :
. Based .upon: their requests, each insurance agent and broker was assigned specific.
insurance companies to approach to seek proposals. Over 20 insurance companies,were solicited
on the City of Elgin's behalf Each insurance broker subtnitted'its best proposal except for Near:
185 South York Street •Elmhurst, Illinois 60126 •Telephone(630)617-5100 • Pax(630)617-5128
E-Mail:rislunl.com
Z@011 LTZ'ON SL@9T262.178T F S33df1OS38 NSI8 92:9T 108Z/8T/60
•
ri- Gail Cohen , . • • • September 18,2001 •
Page 2
North Insurance Brokerage: .Neat North Insurance`Brokerage•did, tot.;submit -a, proposal::for • . ,
review- They felt their proposal•would not be competitive with the City's;Current program, • • . ' • ,
Chart I displays' the premium costs and self-Insured retention, levels, of the various
. proposals.. Currently, the City has aself-insured-retention of$50,000 for property; boiler.and • :
• machinery. :.coverage and $75,000,for various liability coverages with a, cap of $350,000 ' .
aggregate•for all coverages except crime and automobile,physical damage- .
Chart II enclosed with this letter summarizes the.major insurance coverage.differences'
among the proposals. As you can,•see, there are some.areas where a particular proposal is • .
superior in,coverage and..other areas where one, of the other. proposals provides; superior , •
coverage: On balance,we believe the St Paul'proposal provides,the best overall combination of , • • .
• premium cost and broad coverage: Specifically, the St. Paul proposal has a significant,premium.% ' • •
. • cost advantage over the United National'proposal. ' When compared with the Royal Surplus •.
proposal, the St, Paul proposal offers significantly;lower self-insuired retentions for the property,,' •
automobile physical damage and,liability coverages_ in addition, the :Aggregate. Self,-Insured, • ,
Retention is also significantly less under the St: Paul prograr7i versus the-Royal Surplus program. . . ' : . •
RECOMMENDATION
..We recommend'the City of Elgin.accept the,St Paul,:proposal Option 1:- The.premium.• •
,
"` savings available from St. Paul's.Option 2 are not:significant.enough'to make accepting higher... ,
_ self-insured retentions `for:the liability.coverages and.the ;higher:total:•aggregate:self insured
• retention worthwhile. : . ;
WORKERS'COMPENSATION'COVERAGE - ' •
' , The City is,self-insured for Workers' Compensation claims and purchases excess•stop'',
• loss insurance_ •The•self-insured. retention for this coverage is $250,000 per occurrence : '
Coverage is provided.through Illinois.National Insurance Company For 001-02; the City is in
the final year of a.multi-year policy with Illinois National. As: such the excess.stop loss - ': • . • •
insuraricc•coverage was not bid this year The insurance rates charged for this coverage;for:;the , . ' ' •
coming year are the same as those rates charged for 2000-01. ,With:insurance•rates'increasing for.
all coverage lines in the general insurance marketplace,. :we.,recommend this :coverage.:be, • "
•. 'maintained as is until nextt•year,.:The deposit premium for:2001-02°is $30,290:: . • - , •
WORKERS'COMPENSATION CLAIMS HANDLING SERVICES ,
1_ Chart III displays the.claims.handling;proposals.received from several providers
. of workers' compensation claims :handling services: The ':incumbent service; . • .
provider is Cannon Cochran Management Services;.Inc;-:(CCMSI).:'.The City of• :: ,
Elgin support staff responsible. for.administering .the self-insured workers .
compensation..program has been very dissatisfied.with CCMSI's services'during , .
the last year. • ••
2000 LIZ'ON SL09126Lb8i ÷ S3OHnOS3a )iSIei 92:91 I00Z/8I/60
•Gail Cohen September 18,2001
•Page 3
.•Changing claim handling service•providers will result in additional'.:first'.year•costs •
,
compared to remaining with the existing service provide:. These:additional costs are the result • �
of claim handling anti associated with the remaining open indemnity we-ricers' compensation •.•• •
claims. The new claims:service:provider will take over..all existing open claims: These claims
involve employees who are on disability as a result of on-the job injuries. There are.
approximately.69.open disability,claim's at,the•currenttimc
RECOMMENDATION
We recommend Custard Claims Management Services be selected as the:"new workers t. • ' ,
• . compensation claims handling service provider.• City of Elgin.staff has Conducted interview •-
meetings with Custard•personnel and haize interviewed several client references;provided;;by • •
Custard. .•• These references. were, other governmental. :entities . using .Custard Worker?. ;
•
compensation claims handling services. •The interviews and reference checks have gone.well::: •
We believe Custard will provide quality service at:the Most.cOmpetitive price. : • •
ADDITIONAL CONSIDERATIONS • .
1. Increasing Umbrella/Excess Liability policy limits. Currently,the.City.of Elgin's:•
• • liability.insurance program provides total:liability limits.:(both:primary.an&excess, •.
liability limits); of.$12,000,000 Unfortunately,•;there is no:"•r}:ght".answer..as to ..
how much liability insurance an organization should;purchase. .In today's legal" , •
. environment,`courts are awarding.larger.,and larger:amounts•as•,damages.against
•negli$ent parties
•
For example, the City Of Chicago, :just, recently• offered .a settlement:.of . • •
• • $18;000,000 in the.death of a young woman from,a'•police shooting incident. ••In
. •. light of such developments,the City,of Figin:needs to'evaluate the•adequacy,o. its
• own liability insurance limits. The City'needs to decide if:the increased•premium
cost for obtaining higher liability limits is:;worth the'benefit of protecting,:city, • • •
assets and..tax revenues.• • .•
The City.should:obtain.quotations to increae!it5:current Excess-Liability.limit:of ••
• • . ... $10,000,000 to $15,000,000, '$20,000,000..and $25;000,000::.• •A.e• informed •
• , decision can then be made regarding the total liability insurance limit•the City
• wishes to carry.
•
2_ Pollution Liability Insurance policy limits: Coverage:for pollution liability claims
is provided by a separate pollution liability insurance.poliey; The current policy •
limit for this coverage is$2,000,000.. Under this policy, defense costs are part of • •
the policy limit, not paid.in:addition to the policy limit: The City should evaluate
the adequacy.•of its Pollution.Liability Insurance Limit.
•
We recommend the City obtain quotations to increase the total limit to $3,000,000 :
and $5,000,000. Higher limits can also be pursued. The City can then make.a
decision on whether to increase the insurance limits for this coverage.
v ,xYracaa rra treae,sJut
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. • . ., . .
. . . .
row .Gall Cohen . September 18,2001
•
Page 4 ..
If there are:any.quest ons regarding the above,rnaterials,,: Iease.:call.; . . .
Veiy. yyours;° ; . •
trul
Randy oast
. . T�CD_cw•
Attachments •• ..
•
• •
•
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Chart I
2001-02 City of Elgin
Property and Liability Insurance Proposals
(Excluding Workers' Compensation)
Premium Summary
2000-01 St. Paul St. Paul United Royal
Expiring Option 1 Option 2 National Surplus
(St. Paul) (Lundstrom) (Lundstrom) (A.J. Gallagher) (Wine
Serge)
Premiums ,
1. Property $449,982 $538,042 $519,448 $715,977 $537,754
2. Boiler&Machinery Included Included Included Included Included
3. General Liability Included _ Included Included Included Included
4. Liquor Liability Included Included Included Included Included
5. Law Enforcement Included Included Included Included Included
6. Ambulance Liability Included Included Included Included Included
7. Auto Liability Included Included Included Included Included
8. Auto Physical Damage Included Included Included Included Included
Public Officials Included Included _ Included Included Included
Crime Included Included Included Included Included
11. Umbrella Liability Included Included Included Included Included
12. Pollution Liability Included Included Included Included Included
13. Claim Handling Services Included Included Included Included Included
Self-Insuredv`Retentzo4 . ,
Property $50,000 $50,000 $50,000 $50,000 $100,000
Boiler&Machinery $50,000 $50,000 $50,000 $25,000 $25,000
Auto Physical Damage $1,000 $1,000 $1,000 $1,000 $100,000
Crime $5,000 $5,000 $5,000 $100,000 $50,000
All Other Liability $75,000 $75,000 $75,000 $100,000 $150,000
Aggregate(Maximum Total $350,000 $500,000 $650,000 $600,000 $870,000
Retention Per Year)
elw
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Chart II
City of Elgin
Comparison of Major Coverage Differences
Among Insurance Proposals
St. Paul I United National I Royal
{
::D'ral I1-ab'.
ai tiitti cement Liability,
1. Coverage for sexual abuse or Yes No No
molestation claims.
2. Pollution claims arising out of:
a. Sewer back up causing Yes No Yes
property damage.
b. Chlorine used in sewage Yes No Yes
treatment or water
purification operations.
c. Application of pesticides or Yes No No
herbicides.
3. Defense costs paid in addition to Yes No
policy limits.
4. Automatic coverage as an No,will be No answer in Yes
additional insured for any person evaluated case proposal
or organization where required by case
by contract.
5. Coverage for Employee Benefit Yes Yes No
Liability errors & omissions
prior to 10/1/01.
P nhuic Officials Errors°& Omissions
1. Claims for back pay, back Yes Yes No
salary, lost wages or benefits.
2. Claims for failure to purchase or No No Yes
maintain insurance.
3. Definition of insured person Yes Yes No
includes volunteers.
4. Defense costs paid in addition to Yes No No
policy limits.
r
NogyfilesSmoorsoce ,oc Page 1 of 2
St. Paul United National Royal
Umbrella I iability
1. Total liability limits available $ 12,000,000 $ 10,000,000 $ 10,000,000
from primary and umbrella
policies.
2. Coverage for claims alleging Yes No No
sexual abuse or molestation.
1. Loss of tax revenue from the $ 24,000,000 $ 6,000,000 $ 24,000,000
Gambling Riverboat.
2. Property at locations not $ 250,000 No answer in No limitation
scheduled on the policy. proposal
3. Property in transit within the $ 250,000 $ 250,000 No limitation
USA.
4. Flood Coverage $ 6,000,000 $ 10,000,000 $10,000,000
a.Coverage for property in No No No
Flood Zone A.
5. Loss of Business Income or $ 5,000,000 No answer in No answer in
Extra Expense. proposal proposal
6. Pollutant Clean Up Expenses. $ 100,000 No answer in No answer in
proposal proposal
7. Fire Department Service $ 250,000 No answer in No answer in
Charges. proposal proposal
8. Errors &Omission Clause. Yes No answer in No
proposal
9. Loss caused by utility $ 1,000,000 No answer in No coverage
interruption. proposal
10. Damage to mobile equipment Yes No answer in No
covered for replacement cost. proposal
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`myblerbnmwa`Gb.r4.doc Page 2 of 2
CHART III
2001-02 CITY OF ELGIN
WORKERS' COMPENSATION
CLAIMS MANAGEMENT SERVICE PROPOSALS
CURRENT
CCMSI CCMSI CUSTARD SRS CAMBRIDGE WILLIS CRAWFORD GAB
Rate/Count Rate/Count Rate/Count Rate/Count Rate/Count Rate/Count Rate/Count Rate/Count
Claims Handling Rates
Lifetime Claims No No No 2 yrs. No No Yes No
Work Comp Indemnity 650/25 750/25 225/25 _ 682/25 910/25 500/25 975/25 599/29
Work Comp Medical 100/100 100/100 225/100 129/100 95/100 95/100 90/100 106/115
Managed Medical 195/TBD
Employers Liability 225/1 682/1 910/1 250/1 - 525
Total Work Comp 31,950(1) 33,750 28,350 29,950 34,070 22,650 33,375 30,086
Claims Handling
Admin. Fee None $6,000 $ 5,000 None $3,132 $1,500 2,217
RMIS System No charge No charge No charge . $ 8,500 No charge 2,500(2) No charge No charge
Yearly Costs $31,950 $33,750 $34,350 $34,950 $34,070 $28,282 $34,875 $32,303
Open Claims Takeover Costs .
Work Comp Indemnity No No 225/69 879/69 27,600 34,500 800/69 34,914
Work Comp Medical charge charge -0-/32 129/32 2,400 3,050 90/32 3,040
Subtotal $15,525 $ 64,779 $30,000 $37,540 $58,080 $37,954
Total First Year Costs $31,950 $33,750 $49,875 $108,229 $64,070 $68,822 $92,955 $70,257
Including Open Claim
Takeover Costs
(1)Minimum charge of$31,950
(2)Cost for Online access
H§nyfil.Nn.m .IWcIm.d
o
f'` Resolution No. 01-265
RESOLUTION
ACCEPTING THE PROPOSAL OF LUNDSTROM INSURANCE FOR
LIMITED SELF-INSURANCE PROGRAM
BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF ELGIN,
ILLINOIS, that Joyce A. Parker, City Manager, be and is hereby
authorized and directed to accept the proposal on behalf of the
City of Elgin of Lundstrom Insurance for the city' s limited self-
insurance program for the period October 1, 2001 through
September 30, 2002 as follows :
a. The St . Paul $50, 000/occurrence (SIR) for the
property policy and $75, 000/occurrence (SIR) for
general liability with $500, 000 "All Lines" aggregate
SIR proposal for a total excess premium and claims
administration cost of $538, 042 .
b. The Illinois National $250, 000/occurrence
compensation proposal for a total excess premium cost
of $30, 290 .
c . The Custard Claims Management Services, Inc .
proposal for workers' compensation claims
administration services for $49, 875 .
d. The AIG $2, 000, 000/occurrence and
$2 , 000, 000/aggregate with $10, 000/deductible for
pollution liability coverage for $34, 048 .
Ed Schock, Mayor
Presented: September 26, 2001
Adopted:
Vote: Yeas Nays
Recorded:
Attest :
Dolonna Mecum, City Clerk
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