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97-129 Resolution No. 97-129 RESOLUTION ACCEPTING THE PROPOSAL OF NORMAN ROBERTS AND ASSOCIATES, INC. , FOR RECRUITMENT OF A CITY MANAGER BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF ELGIN, - -ILLINOIS, that Robert 0. Malm, Interim City Manager, be and is hereby authorized and directed to accept the proposal on behalf of the City of Elgin of Norman Roberts & Associates, Inc. , for recruitment of a city manager, a copy of which is attached hereto and made a part hereof by reference. s/ Kevin Kelly Kevin Kelly, Mayor Presented: May 14, 1997 Adopted: May 14 , 1997 Vote: Yeas 7 Nays 0 Attest: s/ Dolonna Mecum Dolonna Mecum, City Clerk PROPOSAL TO RECRUIT A CITY MANAGER FOR THE CITY OF ELGIN, IL I. FIRM QUALIFICATIONS With over 25 years of experience conducting nationwide public sector recruitments, I established Norman Roberts &Associates, Inc. in May 1988 with a commitment to providing our clients with the highest caliber of service in the industry. We utilize state-of-the-art technology in conducting a search and have a team of dedicated professionals, researchers and administrative staff to serve you. We have been named by Executive Recruiter News as one of the Fifty Leading Executive Search Firms in the United States (out of 2,200 firms). This ranking is based on a number of factors including size, stability, professional impact, quality and reputation. And, by focusing only on executive search, this activity is given the highest priority by our firm. I believe we are exceptionally well qualified to assist you. In addition to being knowledgeable abut your City and its government from having recruited Richard Helwig as City Manager for the City of Elgin, our firm has conducted city manager recruitments for the cities of Cincinnati (OH), Scarsdale (NY), Fort Lauderdale (FL), Miami Beach (FL), St. Petersburg (FL), El Paso (TX) and Corpus Christi (TX); and for the California cities of Bakersfield, Baldwin Park, Berkeley, Buellton, Camarillo, Cypress, East Palo Alto, El Segundo, Encinitas, Laguna Niguel, Lawndale, Los Altos Hills, Malibu, Moreno Valley, Norco, Ontario, Oxnard, Palm Springs, Redlands, Redondo Beach, Redwood City, Rolling Hills, Salinas, San Buenaventura, San Fernando, San Jacinto, Signal Hill, Solvang, Stanton and Visalia. In addition, we are currently recruiting the County Executive for Fairfax County (VA) and the County Manager for Coconino County (AZ) and have previously conducted chief executive recruitments for the counties of DuPage (IL), Fairfax(VA), Lee (FL), Maricopa (AZ), Los Angeles (CA), Marin (CA), Ventura (CA), Riverside (CA), San Mateo (CA), El Dorado (CA), Shasta(CA), Mariposa(CA) and Humboldt (CA). A list of chief executive recruitments for general purpose local governments which I have managed and/or conducted is enclosed as Exhibit C. These were done while with prior employers, as well as by our firm. As you will note, I have been responsible for numerous recruitments in Illinois. (We are also currently completing a recruitment for the Government Finance Officers Association in Chicago.) Prior to establishing Norman Roberts &Associates, I was a Senior Vice President of the world's largest search firm, and was with them for 12 years. While there, I established and directly managed their nationwide public/not-for-profit, healthcare and education executive search practices. Since 1969, I have managed almost 3,000 senior level recruitments, including over 350 recruitments for chief executives of public agencies. In addition, in The Career Makers, which profiles the top 150 executive recruiters in the nation, I am ranked as the leading recruiter for Government Agencies/Municipalities and among the top ten in recruiting Women/Handicapped/Minorities. I will be personally responsible for this assignment and will be assisted by Alex McIntyre, a Vice President of our firm. Enclosed are copies of our biographies to familiarize you with our backgrounds (Exhibits A and B). To accomplish this assignment, I will use the full resources of my firm. N O R %I A N R O B E R T S & A S S O C I A T F S I N C City of Elgin, IL March 27, 1997 Page 2 of 7 H. BACKGROUND It is our understanding that: • You are interested in identifying outstanding candidates and filling the position of City Manager as soon as is practical. • You wish to recruit in a thorough and deliberate manner that will insure that the best qualified individual is selected. • The starting salary for the position is open, depending on the qualifications and background of the person selected. M. ADVANTAGES IN UTILIZING OUR SERVICES Relative to your present search requirements, we believe the principal advantages in using our firm and what may differentiate us from others are: • Our specialization in public sector executive search on a nationwide basis; • Our extensive experience in locating City Managers; • The quality of our work—indicative of this is the fact that almost half of our clients have utilized our services on more than one occasion, and many have hired us from 5-to-15 times; • My familiarity with Elgin from prior work for your City; • Our proactive recruitment of candidates who may not be seeking new employment and would not normally respond to routine advertising, or who may come from non-traditional sources; • Our proven ability to identify and recommend qualified female and minority candidates; • Our ability to conduct your assignment in a timely and complete manner; • Our reputation among clients and candidates for communication, e.g., acknowledgment of resumes, regular reports to the client, face-to-face interviews with candidates; and • The thoroughness of our documented reference and education checks. We do not merely ask for "five work related references." Rather,.we request very specific references from candidates and, where feasible, gather newspaper clippings. IV. OBJECTIVE AND APPROACH Our objective is always to find the best qualified candidates. We believe that, although notices in professional journals may be helpful, many of the best candidates must be sought out and N O R M A N R O B E R T S & A S S O C I A T E S , I N C City of Elgin, IL March 27, 1997 Page 3 of 7 their interest encouraged. My familiarity with Elgin, knowledge of the field and our relationships with professional organizations make us well qualified to assist you. Our clients have found that we are able to: • Build consensus among those involved in the hiring process. • Develop the appropriate specifications for a position. • Encourage the interest of top-level people who would otherwise be reluctant to respond to an advertisement. • Preserve the confidentiality of inquiries. • Save a considerable amount of time for client staff in developing and responding to candidates. • Independently and objectively assess the qualifications and suitability of candidates for the particular position for which we are recruiting. If our proposal is accepted, we will do the following: • Organization and Position Analysis We will interview the Mayor, Members of the City Council and other appropriate individuals to determine views of the position and concerns regarding desirable training, experience, and personal characteristics of candidates. We will also gather/review relevant updated information about the City of Elgin, such as budgets, organization charts, etc. Once our findings have been summarized, we will submit a Recruitment Profile with the desired qualifications and characteristics for your approval. The Recruitment Profile which will be sent to potential candidates will include information about the City, the job and the criteria established by you. • Recruitment Once you have approved the Recruitment Profile, we will actively seek out individuals with superior qualifications and invite and encourage their interest. Announcements can be placed in professional journals. However, we will rely heavily on our own experience, contacts and file data. As a matter of corporate policy, we will not discriminate against any applicant for employment on the basis of race, religion, creed, age, color, marital status, sex, sexual preference, disabilities, medical condition, veteran status or national origin. Approximately 30 percent of the placements made by our firm have been minority or female candidates. N O R M A N R O B E R T S & A S S O c I R T E S , I \ C City of Elgin, IL March 27, 1997 Page 4 of 7 • Preliminary Screening We will review, acknowledge and evaluate all resumes received. Preliminary screening will be based upon criteria contained in the Recruitment Profile, information contained in the resumes submitted to us, and our knowledge of the people and organizations in which they work. Telephone interviews will be conducted with the most promising candidates to gain a better understanding of their backgrounds. • Progress Reporting Upon completion of our preliminary screening, we will assemble and submit a progress report of the leading candidates to the Mayor and Council. This report will include summary resumes, supplemental information, and the original resumes of those candidates we believe to be best qualified for the position. Supplemental information on a candidate typically includes: the size of the jurisdiction for which the person works, reporting relationships, budget responsibility, the number of people supervised, related experience and reasons for interest in the position. Any other specific information will be dictated by the criteria set forth in the Recruitment Profile. The purpose of our progress report is two-fold. It allows you an opportunity to review the candidates prior to the conclusion of the search and allows us to receive feedback on the caliber of the candidates recruited. By doing so, we avoid an embarrassing situation of conducting a lengthy search only to find we "missed the target." Likewise, you are not surprised by the candidates as you will have seen their qualifications prior to the final interviews. Of course, we are flexible and may consider other individuals as final candidates who are subsequently identified and were not included in the progress report. • Candidate Evaluation We will personally interview those candidates whose qualifications most closely match the criteria established by you. We will examine their qualifications and achievements in view of the selection criteria. Additionally, we will verify degrees and certifications, and we will gather newspaper articles via the internet. As part of our process in evaluating candidates, we make telephone reference checks. In conducting these references, it is our practice to speak directly with individuals who are, or have been, in a position to evaluate the candidate's performance on the job. These references and our evaluations provide you with a frank, objective appraisal of the candidates. We suggest, however, that such detailed and extensive investigation is necessary only for those individuals seriously considered by you. • Final Reporting We will prepare a detailed report and evaluation for those candidates most nearly meeting your specifications, and will provide you with interviewing/selection tips, suggested interview questions, and rating forms for your use. Candidates will not be ranked, for we believe it will then be a matter of chemistry between you and the candidates. We will conduct a "briefing session" immediately preceding your interviews to make sure that the process flows smoothly, and will assist you in a "debriefing" immediately following the interviews. N O R M A N R O B E R T S & A S S O C I A T E S , I \' C City of Elgin, IL March 27, 1997 Page 5 of 7 ■ Special Assistance Our efforts do not conclude with presentation of the final report. We are committed to you until a successful placement is made. Services that are routinely provided include: • Arranging the schedule of interviews and the associated logistics for final candidates; • Advising on starting salary, fringe benefits, relocation trends and employment packages; • Counseling the spouse, if applicable, concerning career opportunities in the new location; • Acting as a liaison between client and candidate in discussing offers and counter offers; • Conducting a final round of reference checking with current employers (if not previously done for reasons of confidentiality); and • Notifying unsuccessful candidates, who were not recommended for interview, of our decision. Once a determination has been made on which candidate to hire, we will conduct credit, criminal, civil litigation and motor vehicle record checks through an outside service. V. OUR CLIENT'S ROLE The client has a very important role in the recruitment process. We are not a substitute for your organization. While we may identify and recommend qualified candidates, it is the client who must make the decision about which candidate to hire. In order to insure that the best candidates are available from which to choose, our clients should be willing to do the following: • Clearly inform us about matters relevant to the search that you wish to keep confidential (e.g., salary, personnel issues, and other privileged information); • Forward to us copies of the resumes you receive, to avoid duplication of effort; • Provide feedback to Norman Roberts &Associates regarding the information and recommendations provided by us, • Promptly decide upon and follow up in scheduling interviews with the most promising candidates; and • Assist in providing information to candidates that will enable them to make their career decisions. By doing the above, we will maximize the likelihood of mutual success. N O R M A N R O B E R T S & A S S O C I A T E S I N C City of Elgin, IL March 27, 1997 Page 6 of 7 Finally, please be reminded that the United States Immigration Reform and Control Act of 1986 requires that all employers verify an employee's eligibility to work in the United States. Since Norman Roberts &Associates cannot serve as your agent in this matter, your hiring process should include this verification procedure. VI. TIME FRAME We propose the following schedule for the performance of this agreement: 1 st week Meet with the Mayor, Members of the City Council and other appropriate individuals to gather background information. 2nd to 3rd week Develop and obtain approval for the Recruitment Profile. Develop a list of potential candidates to target. Prepare and place advertisements, if desired. 4th to 7th week Active recruitment—solicit, receive and acknowledge resumes. 8th week Evaluate resumes and gather supplemental information. 9th week Submit progress report and meet with the Mayor and Council to review leading candidates. 10th to 12th week Verify degrees and certifications, conduct reference checks, and interview the best qualified candidates. 13th week Submit final report and initiate the interview process with the Mayor, Council and other appropriate individuals. Following Interviews Supplement references (if necessary); conduct credit, criminal, civil litigation and motor vehicle record checks; and assist with negotiations. VII. PROFESSIONAL FEES AND EXPENSES We propose a fixed fee of$17,000 for the work outlined above. In addition, we are reimbursed for expenses such as for advertising, travel, interviewing, sourcing and support services, as well as allocated costs such as telephone, postage, photocopying and other related items. These expenses will not exceed $8,000 without written authorization from you. Please note that this amount for expenses does not include reimbursement of candidates who travel to be interviewed by you. Unless you notify us to the contrary, we will assume that you will handle these reimbursements directly. We will submit three equal monthly invoices for fees, plus an amount for expenses, due and payable upon receipt. Our first billing is due upon your authorization to proceed. Though we are committed to working with you until a placement is made, our fees and expenses are not contingent upon our success in placing a candidate with your organization. However, if the selected candidate (other than an internal candidate) should be terminated within one year from the date of hire, we will redo the search for no additional professional fee. Naturally, we would expect to be reimbursed for any expenses that might be incurred. Additionally, in the event that more than one executive is hired in connection with work N O R 11 AN R O B E R T S & A S S O C I A T E S , I N C . City of Elgin, IL March 27, 1997 Page 7 of 7 performed by us (i.e., for another position within your organization), a full professional fee will be due for each executive hired. You may discontinue this assignment at any time by written notification. In the unlikely event that this occurs, you will be billed for all expenses incurred to the date of the cancellation and for professional fees, based upon the time elapsed from the commencement of the assignment to the date of cancellation. If a cancellation occurs within the first thirty days of the assignment, following either verbal or written authorization to proceed, the first installment of professional fees will be due in full. If a cancellation occurs thereafter, the fee will be prorated based upon the number of calendar days which have elapsed. If a cancellation occurs after ninety days, all professional fees will be due in full. VIII. GENERAL PROVISIONS Our ability to carry out the work required is heavily dependent on our past experience in providing similar services to others, and we expect to continue such work in the future. We will, however, preserve the confidential nature of any information received from you or developed during the work in accordance with our established professional standards. We assure you that we will devote our best efforts to carrying out the work required. The results obtained, our recommendations and any written material we provide will be our best judgment based on the information available to us and our liability, if any, shall not be greater than the amount paid to us for the services rendered. This letter shall constitute the agreement between us and it may not be modified except in writing by both parties. IX. ACCEPTANCE If this proposal meets with your approval, please sign below and return one copy to us. SUBM=D BY NORMAN ROBERTS&ASSOCIATES, INC.: Signature: Name: Norman C. Roberts Title: President Date: March 27, 1997 ACCEPTED OF UWIN, EU Signature: , Name: Title: Date: N O R M A N R O B E R T S & A S S O C 1 R T E S , I N C EXHIBIT A NORMAN C. ROBERTS Norman Roberts pioneered the field of public sector recruitment over 25 years ago. Prior to establishing Norman Roberts&Associates, Inc. in 1988, Mr. Roberts was a Senior Vice President of Korn/Ferry International (KFI). He joined KFI in 1976 and was founder and manager of the firm's national public sector, not-for-profit, education and health care executive search practices. Mr. Roberts was previously employed for five years by Arthur D. Little, Inc. (ADL), where he conducted general assignments to recruit executives for local governments and associations. Among the many placements made by Mr. Roberts was the President of the Los Angeles Olympic Organizing Committee, Mr. Peter Ueberroth. Before joining ADL, Mr. Roberts was a senior consultant with Peat, Marwick, Mitchell & Co., during which time he managed several major consulting engagements to provide management assistance to public agencies. For three years before this, he was a senior member of the Executive Director's staff of a federally funded program with a $60 million annual budget. Previously, he was Assistant City Administrator of the City of Lomita. From 1962 to 1965, he was a staff assistant to the City of Los Angeles' Board of Public Works. Mr. Roberts received a Bachelor of Arts degree in Political Science from the University of California at Los Angeles, and a Master's degree in Public Administration from the University of Southern California. In the book The Career Makers, which profiles the top 150 executive recruiters in the nation, Mr. Roberts is ranked as the leading recruiter for both Government Agencies/Municipalities and Engineering. He is among the top ten for Transportation, MIS/Computer Operations, and Women/Handicapped/Minorities, as well as being named a leader in several other areas, including Associations/Societies/Non-Profit Organizations, Health Services/Hospitals, Universities/Colleges/Schools, Public Relations/Government Affairs, Legal, Law/Accounting/ Consulting Firms, Construction and Retail. Mr. Roberts is a Past President of both the Los Angeles and San Francisco chapters of the American Society for Public Administration (ASPA) and, in 1988, he received the Will Baughman Award for distinguished service to ASPA. He was an Advisory Board Member and Past President of the California Executive Recruiters Association (CERA); and is a member of the Western Governmental Research Association (WGRA), the International City/County Management Association (ICMA), and the International Personnel Management Association (IPMA). He also served on the Board of Children's Institute International and is a Past President. Mr. Roberts has authored numerous articles and spoken before national organizations on the subject of executive recruitment. N O R \1 A N R O B E R T S & A S S O C I A T E S I \ C EXHIBIT B ALEX D. McINTYRE Alex D. McIntyre is a Vice President with Norman Roberts &Associates, Inc. specializing in senior level local government executive search. Mr. McIntyre's recent assignments have included city manager/administrator recruitments for the California cities of Berkeley, Buellton, Cypress, Encinitas, San Buenaventura, Signal Hill and Visalia as well as for the cities of Corpus Christi MQ, El Paso (= and Scarsdale (NY). County manager/administrator searches have included the California counties of El Dorado, Marin, Shasta, Ventura as well as the Arizona counties of Coconino and Maricopa, and Fairfax(VA). Mr. McIntyre also has extensive experience recruiting senior level executives in the areas of general administration, legal, public safety, public works, planning, community/economic development, finance and utilities. Prior to joining the firm, Mr. McIntyre spent six years as the Assistant to the City Manager with the City of Arcadia. Among his responsibilities there was serving as the Personnel Director. Before joining the City of Arcadia, Mr. McIntyre was an Administrative Analyst for the City of Burbank, and was with them for three years. While there, he worked in the Office of the City Manager as well as in the areas of personnel, budgeting and community development/ redevelopment. Mr. McIntyre received a Bachelor of Arts degree in Political Science from the University of California at Irvine, and a Master's degree in Public Administration from the University of Southern California. Current and prior professional affiliations include: International City and County Management Association (of which he is a member of the Assistants Steering Committee), American Society for Public Administration, International Personnel Management Association, League of California Cities, Municipal Management Assistants of Southern California (MMASC), California Public Employers Labor Relations Association, and California Association of Public Information Officials. From 1991 to 1993, Mr. McIntyre served as the Chair of the San Gabriel Valley Solid Waste Management Joint Powers Authority. N O R M A N R O B E R T S & A s s o c ] A T E S , I N C . EXHIBIT C CHIEF EXECUTIVE SEARCHES FOR GENERAL PURPOSE LOCAL GOVERNMENTS ALABAMA, STATE OF Anniston City Manager ALASKA, STATE OF Juneau Borough Manager Ketchikan City Manager Ketchikan-Gateway Borough Manager Valdez City Manager ARKANSAS, STATE OF Little Rock City Manager ARIZONA, STATE OF Coconino County County Manager Glendale City Manager Maricopa County County Administrative Officer Phoenix City Manager Scottsdale City Manager Tucson City Manager CALIFORNIA, STATE OF Alameda County County Administrator Albany City Administrator Arcadia City Manager Bakersfield City Manager Baldwin Park City Manager Bell City Administrative Officer Berkeley City Manager Beverly Hills City Manager Brea City Manager Buellton City Manager Burbank City Manager Camarillo City Manager Carson City Administrator Contra Costa County County Administrator Corte Madera Town Manager Cypress City Manager Del Mar City Manager East Palo Alto City Manager El Dorado County Chief Administrative Officer El Segundo City Manager Encinitas City Manager Fresno County County Administrator Glendale City Manager Hemet City Manager Hercules City Manager N O R M A N R O B E R T S & A S S O C I R T E S , I N C Chief Executive Searches Page 2 of 5 Hidden Hills City Manager Humboldt County Chief Administrative Officer Huntington Beach City Administrator Laguna Niguel City Manager Lawndale City Manager Livermore City Manager Los Altos Hills City Manager Los Angeles County Chief Administrative Officer Malibu City Manager Marin County County Administrative Officer Mariposa County County Administrative Officer Monterey County County Administrator Monterey Park City Manager Moreno Valley City Manager Norco City Manager Novato City Manager Oakland City Manager Ontario City Manager Oxnard City Manager Palm Springs City Manager Piedmont City Administrator Pomona City Manager Redlands City Manager Redondo Beach City Manager Redwood City City Manager Riverside City Manager Riverside County County Administrative Officer Rolling Hills City Manager Salinas City Manager San Buenaventura City Manager San Diego City Manager San Diego County County Manager San Fernando City Administrative Officer San Jacinto City Manager San Jose City Manager San Luis Obispo County County Administrative Officer San Mateo County County Manager Santa Ana City Manager Santa Monica City Manager Shasta County County Administrative Officer Signal Hill City Manager Solvang City Administrative Officer Sonoma County County Administrator Stanton City Manager Turlock City Manager Tulare County County Executive Ventura County Chief Administrative Officer Visalia City Manager Walnut Creek City Manager N O R M A N R 0 B E R T S & A S S 0 C [ A T E S , I N C Chief Executive Searches Page 3 of 5 COLORADO, STATE OF Arapahoe County County Administrator Boulder City Manager Estes Park Town Administrator Lakewood City Administrative Officer Northglenn City Manager CONNECTICUT, STATE OF Meriden City Manager West Hartford Town Manager FLORIDA, STATE OF Clearwater City Manager Fort Lauderdale City Manager Gainesville City Manager Hillsborough County County Administrator Lee County County Administrator Miami City Manager Miami Beach City Manager Naples City Manager Pensacola City Manager Sarasota County County Administrator St. Petersburg City Manager GEORGIA, STATE OF Albany City Manager LUJ2 TOTS, STATE OF DuPage County County Administrator Elgin City Manager Flossmoor Village Manager Glencoe Village Manager Hazel Crest Village Manager Highland Park City Manager Mount Prospect Village Manager Naperville City Manager Peoria City Manager Rock Island City Manager Skokie Village Manager Sterling City Manager Streamwood Village Administrator Villa Park Village Manager Wood River City Manager Woodridge Village Manager IOWA, STATE OF Ames City Manager Sioux City City Manager N O R M AN R O B E R T S & A s s o c I A T E S , I N C Chief Executive Searches Page 4 of 5 KANSAS, STATE OF Emporia City Manager Sedgwick County County Administrator Wichita City Manager MAINE, STATE OF Bangor City Manager MARYLAND, STATE OF Prince George's County Chief Administrative Officer Rockville City Manager MICHIGAN, STATE OF Ann Arbor City Administrator Grand Rapids City Manager Kalamazoo City Manager Saginaw City Manager Washtenaw County County Administrator Ypsilanti City Manager MIIPNFSOTA, STATE OF Brooklyn Park City Manager Coon Rapids City Manager Minneapolis City Coordinator Ramsey County Executive Director St. Louis Park City Manager MISSOURI, STATE OF Columbia City Manager Kansas City City Manager MONTANA, STATE OF Great Falls City Manager NEW YORK, STATE OF Garden City Village Manager Scarsdale Village Manager NEW JERSEY, STATE OF Plainsboro Township Village Administrator NORTH CAROLINA, STATE OF Charlotte City Manager Winston-Salem City Manager OHIO, STATE OF Cincinnati City Manager OIff.AHOMA, STATE OF Bartlesville City Manager Enid City Manager N O R M A N R O B E R T S & A S S O C I A T E S , I N C . Chief Executive Searches Page 5 of 5 OREGON, STATE OF Lake Oswego City Manager Milwaukie City Manager SOUTH CAROLINA, STATE OF Myrtle Beach City Manager TEXAS, STATE OF Austin City Manager Bryan City Manager Corpus Christi City Manager Dallas City Manager El Paso Chief Administrative Officer Grapevine City Manager VIRGLNIA, STATE OF Chesapeake City Manager Chesterfield County County Administrator Fairfax County County Executive Richmond City Manager Virginia Beach City Manager WASHINGTON, STATE OF Bellevue City Manager WYOMEVG, STATE OF Casper City Manager Laramie City Manager N O R \1 A N R 0 B E R T S & A S S O C I A T E S , I N C . Noizm RoBl is r � EA r�u'r,. _ _�arrhCnn ult:nib March 27, 1997 VIA FEDERAL EXPRESS CONFIDENTIAL Mayor and Members of the City Council c/o Mr. Olufemi Folarin Director of Human Resources City of Elgin 150 Dexter Court Elgin, IL 60120 Dear Mayor and Members of the City Council: In response to the request by Olufemi Folarin, Norman Roberts&Associates, Inc. is pleased to submit this proposal to assist the City of Elgin in its efforts to recruit and screen candidates for the position of City Manager. As you are aware, I recruited Richard Helwig as City Manager for your City in 1994. This proposal outlines our general understanding of your requirements and the steps we will take to help accomplish this task. If you desire some modification of our work program, we would be pleased to discuss this with you. We look forward with great interest to again working with the City of Elgin. Sincerely yours, Norman C. Roberts President NCR/sf Enclosures 1 0ll C TI k P -\ izti F r i 430 [ T 10 2- 111 ? 1 �� � �i ; . lii � ; ; ' I11 \1 , . A' R ,� � a TABLE OF CONTENTS Page I. FIRM QUALIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I II. BACKGROUND . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 III. ADVANTAGES IN UTILIZING OUR SERVICES . . . . . . . . . . . . . . . . . . . . . . . . . 2 IV. OBJECTIVE AND APPROACH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Organization and Position Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Recruitment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Preliminary Screening. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Progress Reporting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Candidate Evaluation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 FinalReporting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Special Assistance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 V. OUR CLIENT'S ROLE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 VI. TIME FRAME. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 VII. PROFESSIONAL FEES AND EXPENSES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 VIII. GENERAL PROVISIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 IX. ACCEPTANCE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 EXHIBITS A. BIOGRAPHY—Norman C. Roberts B. BIOGRAPHY—Alex D. McIntyre C. LIST OF CHIEF EXECUTIVE RECRUITMENTS MANAGED BY NORMAN ROBERT'S NO R S4 A N R O B E R T S & A S S O C I A T E S , I N C