93-295 Resolution No. 93-295
RESOLUTION
AUTHORIZING FINANCE DIRECTOR TO ENTER INTO AGREEMENTS WITH
AGENTS TO SELL CITY MOTOR VEHICLE LICENSES AND RECEIVE PAYMENT
FOR WATER BILLS
BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF ELGIN,
ILLINOIS that it hereby authorizes the city' s finance director
to enter into agreements with agents for the sale of motor
vehicle licenses and accept payment for water bills.
BE IT FURTHER RESOLVED that such agency agreements shall
be with persons, firms or corporations which are otherwise
authorized to sell state motor vehicle licenses or accept
payment of public utility bills.
BE IT FURTHER RESOLVED that such agents may be paid a fee
not to exceed fifty cents ($.50) for each city vehicle license
sold and each payment of a water bill accepted.
BE IT FURTHER RESOLVED that all such agency agreements
shall be in writing and in such form as approved by the
corporation counsel .
s/ George VanDeVoorde
George VanDeVoorde, Mayor
Presented: November 17, 1993
Adopted: November 17, 1993
Vote: Yeas 7 Nays 0
Attest:
s/ Dolonna Mecum
Dolonna Mecum, City Clerk
Elm
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Agenda Item No.
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October 21, 1993
TO: Mayor and Members of the City Council
FROM: Robert O. Malm, Interim City Manager
SUBJECT: Satellite Collection Locations
PURPOSE
To seek City Council approval of expanding satellite collection
locations for water bills and vehicle licenses.
BACKGROUND
In an effort to offer increased customer service, staff has
investigated alternative methods of providing our services to
the public. One such area is the sale and collection of vehicle
slickers. While we have had outside locations sell vehicle
license in the past, response has not been overwhelming (less
than 4„ 000) . We can attribute this to the additional fee that
is charged along with the passive approach used in selling the
license. (The sale of licenses was added as a customer
convenience but really not emphasized. )
Staff approached West Suburban Currency Exchange, Inc. because
they have four (4) locations in Elgin and come highly
recommended by surrounding municipalities. They currently sell
vehicle stickers for sixteen ( 16) communities.
Currently a $ .50 service fee is charged by satellite locations
and passed on to the customer. The service charge is mandated
by current resolution and in our opinion does more to discourage
sales than to encourage them. If our goal is to provide more
accommodating service to our customers, we should be willing to
absorb the service charge as part of the cost of doing business.
The currency exchange offers convenient evening, Saturday and
Sunday hours, they are familiar with the vehicle license process
and offer multiple locations.
The vehicle license program grosses approximately $1. 1 million.
FINANCIAL IMPACT
We are estimating . approximately 5,000 - 10,000 stickers will be
sold by satellite locations. If the $.50 service charge is
absorbed by the City rather than passed on to the customer, the
cost would equal $2,500 to $5, 000.
RECOMMENDATION
In order to extend convenient customer service to Elginites, it
is recommended that the City Council approve the expanded sale
of vehicle licenses to satellite locations and absorb the $.50
service charge.
Rob rt 0. Maim, Interim City Manager
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