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HomeMy WebLinkAbout97-123 Resolution No. 97-123 RESOLUTION AUTHORIZING EXECUTION OF A CABLE FRANCHISE AGREEMENT WITH AMERITECH NEW MEDIA, INC. BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF ELGIN, ILLINOIS, that Robert O. Malm, Interim City Manager, be and is hereby authorized and directed to execute a Cable Franchise Agreement on behalf of the City of Elgin with Ameritech New Media, Inc . for a cable television franchise, a copy of which is attached hereto and made a part hereof by reference. s/ Kevin Kelly Kevin Kelly, Mayor Presented: May 28, 1997 Adopted: May 28, 1997 Vote : Yeas 6 Nays 0 Attest : s/ Dolonna Mecum Dolonna Mecum, City Clerk AMERITECH NEW MEDIA, INC. CABLE FRANCHISE AGREEMENT WITH THE CITY OF ELGIN, ILLINOIS May 28, 1997 AMERITECH NEW MEDIA, INC. CABLE FRANCHISE AGREEMENT SECTION TABLE OF CONTENTS PAGE 1 Purpose and Intent 3 2. Definitions 4 3. Grant of Authority 6 4. Authority Not Exclusive 7 5. Amendment of Franchise Agreement 7 6. Fees 8 7. Construction of the Cable System 8 8. Tree Trimming 12 9. System Design and Performance Requirements 12 10. Construction Requirements 12 11. Service to Customers 14 12. Reports 14 13. Support for Public Usage and Local Programming Allocation of Resources 16 14. Indemnity and Insurance 18 15. Franchisee Default and Remedies 21 16. Compliance with Laws; Severability 23 17. Taxes 24 18. Sale or Transfer of Franchise 24 19. Privacy 25 20. Statute of Limitations 26 21. Service of Notice 26 22. Force Majeure 27 23. Renewal of Franchise 27 24. Compliance with this Agreement 28 25. Acceptance 28 26. Removal or Abandonment of Cable System 28 27 Franchise Fee Prepayment 29 28. Entire Agreement 30 Exhibit 7.1 - Construction Schedule Exhibit 8 - Ameritech New Media Architecture Exhibit 11.1 - Customer Service Obligations Exhibit 13.2 - List of Locations 2 mIg0033.doc 1. PURPOSE AND INTENT THIS CABLE FRANCHISE AGREEMENT (the "Agreement") is made and entered into as of the effective date of May 28, 1997, (the "Effective Date") by and between the City of Elgin, an Illinois municipal corporation organized under the applicable laws of the State of Illinois, (hereinafter referred to as the "Issuing Authority"), and Ameritech New Media, Inc., a Delaware corporation with its principal place of business at 300 South Riverside Plaza, Suite 1800 North, Chicago, Illinois, 60606 (hereinafter referred to as "Franchisee"). WHEREAS, the Issuing Authority, pursuant to Section 621 of the Cable Communications Policy Act of 1984 as now in effect (the "Federal Cable Act"), state statutes, and local ordinances, is authorized to grant one or more non- exclusive franchises to construct, operate, and maintain a cable television system within the municipal boundaries of the Issuing Authority ("Franchisee Area") and may not unreasonably refuse to award an additional competitive franchise; and, WHEREAS, the Issuing Authority has analyzed fully and considered the technical ability, financial condition, and legal qualifications of Franchisee; and, WHEREAS, the Issuing Authority, after such consideration, analysis and deliberation as are required by applicable law, has determined a public need exists for the issuance of an additional cable television franchise; the capacity of public rights-of-ways to accommodate such service; the potential disruption to existing uses of public rights-of-way to be used by Franchisee to complete construction and to provide cable television services within the Franchise Area; the long-term economic impact of the proposed additional cable television system within the community; and such other factors as the Issuing Authority deemed appropriate, has approved and found sufficient the technical, financial and legal qualifications of the Franchisee to provide cable television service; and, WHEREAS, the Issuing Authority has also considered and analyzed the plans of Franchisee for the construction and operation of a cable television system and found the same to be adequate, feasible and in the public interest; and, WHEREAS, the Issuing Authority and Franchisee have agreed to be bound by the conditions hereinafter set forth. NOW, THEREFORE, in consideration of the foregoing and the mutual promises contained herein, the parties agree as follows: 3 mIg0033.doc 2. DEFINITIONS Unless otherwise defined herein, terms used in this Agreement shall have the meanings ascribed to them by the Federal Cable Act, in effect at the date hereof. AGREEMENT Shall mean this AGREEMENT and any amendments or renewals thereof. ANNUAL GROSS Shall mean all revenues received by Franchisee for Cable REVENUES Service in an annual period from the operation of Franchisee's Cable System within the Franchise Area and which are attributable to or occasioned by the grant of the Franchise. Annual Gross Revenue does not include, however: (1) any taxes or fees imposed and/or assessed by law on subscribers (including state sales taxes) which Franchisee is obligated to collect and pay in full to the applicable authorities; (2) any amounts documented as written off by Franchisee as bad debt or refunds to subscribers; (3) any revenue derived from items which are subject to state or local sales tax; (4) any copyright fees collected from Subscriber and paid to the Copyright Royalty Tribunal or its successor; (5) home shopping revenues and (6) advertising revenues; provided, however, in the event Franchisee agrees to include advertising revenues in the definition of gross revenues from which franchise fees are derived in any other franchise agreement entered into with any issuing authority after the date of this Franchise Agreement, advertising revenue shall be thereafter deemed to be included in this definition of Annual Gross Revenues; provided further, however, in recognition of the fact that some portion of the monies paid and payable pursuant to Section 13 is to compensate for the exclusion of advertising revenue from the definition of Annual Gross Revenues, in the event this provision is invoked by the inclusion of advertising revenue in such other franchise agreement, the Issuing Authority and Franchisee shall in good faith determine the revised amounts to be paid pursuant to Section 13 based upon the additional revenue accruing to the Issuing Authority from the inclusion of advertising revenue. 4 mIg0033.doc CABLE SERVICE Shall mean: a.the one-way transmission to subscribers of video programming, or other programming service; and b.subscriber interaction, if any, which is required for the selection of such video or other programming service. CABLE SYSTEM Shall mean a facility, consisting OR SYSTEM of a set of closed transmission paths and associated signal generation, reception, and control equipment that is designed to provide Cable Service which includes video programming and which is provided to multiple subscribers within a community. DAY Shall mean "calendar" day unless specified otherwise. CITY Shall mean the City of Elgin, Illinois. FCC Shall mean the Federal Communications Commission, established under the Federal Communications Act of 1934, as amended, and shall include any successor or additional Federal governmental body with authority superior to the Issuing Authority with regard to the regulation of any activity authorized by this Agreement. FRANCHISE Shall mean the non-exclusive right and privilege to construct, operate, and maintain a Cable System (and related Cable System equipment) for the purpose of providing Cable Service in the public right-of-way of the Issuing Authority as provided for in this Agreement subject to the conditions and restrictions as hereinafter provided. It shall be further provided that the Issuing Authority shall have the right to review such Franchise periodically at such time as the Issuing Authority may from time to time elect to do so as hereinafter provided. FRANCHISE Shall mean all areas within the municipal boundaries of AREA the Issuing Authority and which area has thirty-five (35) permanent structures per cable mile. 5 mIg0033.doc PUBLIC RIGHT- Shall mean the surface of, as well as the space above and OF-WAY OR below any public street, road, highway, freeway, lane, path, PUBLIC RIGHTS- public way or place, alley, court, sidewalk, boulevard, OF-WAY parkway, drive or other easement, or any extension thereof, now or hereafter held by the Issuing Authority for any public purpose, (including but not limited to street, highway, sidewalk, lighting, drainage, utility or cable television easements, and all public ways and places contiguous thereto). Within their proper use and meaning, the public Right-of-Way entitles the Issuing Authority and Franchisee to the use thereof for the purpose of installing, or transmitting cable transmissions over poles, wires, cables, conductors, ducts, conduits, vaults, manholes, amplifiers, appliances, attachments, and other property as may be ordinarily necessary and pertinent to a Cable System. The Issuing Authority, in granting a Franchise to use the Public Rig ht-of- Way, grants only such rights as it possesses and does not guarantee the right of Franchisee to utilize such territory nor will it grant the right of quiet enjoyment except from acts of the Issuing Authority itself which would be inconsistent with this Agreement. STANDARD Shall mean cable connections that are located up to one INSTALLATION hundred fifty (150) feet from the existing distribution system and shall not mean commercial or MDU installations, inside "wall fish" installations or buried installations, irrespective of distance, where adverse terrain (such as excessive rocky conditions) or other factors render extension of the system economically or technically more expensive or difficult than typically encountered by Franchisee in its normal operations. SUBSCRIBER Shall mean any person, company, corporation or entity lawfully receiving a Cable Service. 3. GRANT OF AUTHORITY 3.1 There is hereby granted by the Issuing Authority, which represents and warrants that it has the requisite power and authority to do so, to Franchisee, for a period of twenty (20) years from and after the Effective Date of this Agreement (the "Term"), the non-exclusive right and franchise to construct, use, operate, own, modify and maintain such towers, antennas, cables, electronic equipment, and other appurtenances necessary for the operation of a Cable System subject to applicable local, state and federal law (the "Franchise"). 6 mIg0033.doc 3.2 Without reducing its police powers to adopt and enforce ordinances of general applicability necessary to the health, safety and welfare of the public, the Issuing Authority hereby grants to Franchisee authority to use the Public Right- Of-Way, and this Franchise shall be construed to authorize the construction of a Cable System in, over and upon such Public Rights-Of-Way in accordance with Section 621(a)(2) of the Federal Cable Act, and to grant access to such Public Rights-Of-Way whether or not such Public Rights-Of-Way specifically contemplate or designate "Cable TV" The Issuing Authority, to the extent it is lawfully able, shall also include this grant in future easements, licenses and rights-of-way as they are created. 4. AUTHORITY NOT EXCLUSIVE 4.1 This Franchise and the grant of authority conferred in Section 3 above, are non-exclusive. 4.2 Nothing in this Agreement shall be in preference or hindrance to the right of the Issuing Authority, any township, Cook or Kane County, or any state highway authority or commission, to perform or carry on any public works or public improvements of any description, and should the system in any way interfere with the construction, maintenance, or repair of such public works or improvements, Franchisee shall, at its own cost and expense, protect or relocate its system, or part thereof, as reasonably directed by the Issuing Authority, any township, Cook or Kane County, or any state officials, authority, or commission with proper jurisdiction. 5. AMENDMENT OF FRANCHISE AGREEMENT • 5.1 In addition to such amendments and modifications as are provided for in the Federal Cable Act and other applicable law, it is the intent of the parties that this Agreement may be amended from time to time in accordance with this Section to allow Franchisee to implement new services and developments, or to agree to any terms allowed by law, and each party agrees to bargain in good faith with the other party upon the initiation of any such proposed amendments. The Issuing Authority shall not be required to amend this agreement on the Franchisee's request, however, Issuing Authority shall not unreasonably withhold its consent to amendments requested by Franchisee. Notwithstanding the foregoing, franchising authority shall have, in the exercise of reasonable discretion, the sole right and authority to determine whether a requested amendment is in the best interest of the public health, safety and welfare. 5.2 If either party determines that a change is recommended and consistent with the terms of this Agreement, and is economically feasible as determined following a joint evaluation of Franchisee's financial condition, the length of the Term remaining, economic waste, if any, that would occur should the terms be 7 mIg0033.doc changed, and the profitability of the Cable System within the Franchise Area, and will not adversely affect or limit the rights and privileges granted to Franchisee hereunder, then the parties will in good faith, review and negotiate the terms of the change and any amendment to this Agreement. Based on this review, and upon adoption of such a change or new requirement through a mutually acceptable amendment, the change will become effective. 6. FEES 6.1 From and after the Effective Date of this Agreement and throughout the Term, Franchisee shall pay to the Issuing Authority a franchise fee of five percent (5%) of Annual Gross Revenues derived from the operation of the Cable System within the Franchise Area for each calendar year. Such payments shall be made twice yearly within forty-five (45) days after June 30 and December 31 of each year. 7. CONSTRUCTION OF THE CABLE SYSTEM 7.1 Construction of the Cable System and provision of service shall be in accordance with the construction schedule attached hereto as Exhibit 7.1 and hereby incorporated. Franchisee shall give the Issuing Authority written notice within a reasonable time prior to the commencement of construction, but in no event shall such notice be given less than seven (7) business days before such commencement. 7.2 Franchisee shall maintain all wires, conduits, cables, and other real and personal property and facilities owned by Franchisee and used in the operation of the Cable System in good condition, order and repair. 7.3 Franchisee shall comply with applicable Federal, state and local rules and regulations governing the construction, operation, maintenance and installation of the System. Such rules and regulations shall include, without limitation, the requirements of Section 621(a)(2)(A) of the Federal Cable Act to ensure: (a) that the safety, function, and appearance of the property and the convenience and safety of other persons shall not be adversely affected by the installation or construction of facilities necessary for the Cable System; (b) that the cost of the installation, construction, operation, or removal of such facilities be borne by Franchisee or, in the circumstances covered by Subsection 7.7 below, by a combination of Franchisee and subscriber(s); and (c) that Franchisee shall maintain adequate insurance to cover any damages caused by the installation, construction, operation, or removal of such facilities by Franchisee. 8 mIg0033.doc 7.4 In addition to the above requirements, Franchisee will ensure that: (a) its work shall comply with the provisions of the 1994 National Electrical Safety Code of the National Bureau of Standards, the National Electrical Code of the National Board of Fire Underwriters and the Bell Telephone System's Code of Pole Line Construction as such codes are in force as of the time of installation or other work; (b) all cables and wires or other work shall be installed parallel with existing telephone and electric utility wires whenever possible; (c) multiple cable configurations shall be in parallel arrangement and bundled in accordance with engineering and safety considerations; and (d) except where otherwise provided by applicable law, in areas where both telephone and electric utilities' facilities are above ground at the time of the installation of the Cable System, Franchisee may install its facilities above ground. In areas where both the telephone and electric utility companies' facilities are underground, Franchisee shall install its facilities underground. If the Issuing Authority provides notice to telephone and electric utility companies and any other cable system franchisee requesting that above-ground portions of Franchisee's Equipment be moved underground, Franchisee will comply, at its expense, with all such reasonable requests by the Issuing Authority, provided that such utilities and other cable system franchisees do likewise. The Issuing Authority shall coordinate among Franchisee, telephone and electric utility companies and/or users of public rights-of-way to ensure that relocation is done in the most economical and appropriate manner possible. 7.5 The Issuing Authority shall give Franchisee no less than forty-five (45) days (except in case of emergency declared by an appropriate officer of the City in which event such lesser notice as shall be reasonable under the circumstances presented) advance written notice of street improvements or other activity which could affect the Cable System, including but not limited to, street or public rights-of-way excavation; construction repair; grading; traffic conditions; installation of sewers, drains or water pipes, power or signal lines; tracks; or vacation or improvement of public works. (a) All such public works shall be done, insofar as possible, in such a manner as not to obstruct, injure or prevent the free use and operation of the poles, wires, conduits, conductors, pipes or appurtenances of Franchisee's Cable System. Nothing contained in this Agreement shall relieve any person or entity from liability arising out of the failure to exercise reasonable care to avoid interfering with Franchisee's facilities while performing the public works. 9 mIg0033.doc (b) If any of Franchisee's equipment shall interfere with the public works, then, upon receipt of the 45-day notice, that part of Franchisee's equipment which interferes shall be removed or replaced by Franchisee in such manner as shall be directed by the Issuing Authority so that the same shall not interfere with the public works as reasonably determined by the Issuing Authority, and Franchisee shall bear the expense of such removal or replacement. 7.6 Franchisee shall keep accurate, complete and current maps and records of its Cable System and facilities, to be updated periodically as warranted. Franchisee shall furnish, as soon as they are available, two (2) complete sets of route maps to the Issuing Authority applicable to the Franchise Area. Such maps shall be available for inspection by the public during normal business hours at a location designated by Franchisee or at an Issuing Authority office. 7.7 Franchisee shall build its Cable System so that it is capable of providing service to all residences and businesses located along public rights-of-way located within the Franchise Area, except that Franchisee shall not be required to extend Cable Service to areas where the required easements are not reasonably available or obtainable. Service will be provided at then-prevailing installation charges except as provided below under the following circumstances: (a) where the drop to the subscriber location is not a Standard Installation, in addition to the prevailing installation charge, Franchisee may charge the subscriber the difference between Franchisee's cost of installing a 150 foot drop and the cost of installing a longer drop; (b) in any adjacent areas which are annexed by the Issuing Authority during the term of this Franchise: (i) where the residence or business of a person requesting cable service is more than 500 feet from the existing system (where overhead may be used) or 250 feet of distance from the existing system (where underground must be used), service will be provided if the person requesting service (or persons, on a pro rata basis) contributes the actual cost of material and labor for the portion of construction that is beyond the above distances; and (ii) where access to the property is denied by the property owner or where a cost is imposed to cross private property, Franchisee shall have the option not to provide cable service. In such circumstances, however, Franchisee will endeavor in good faith to reach agreement with those requesting service in an effort to make extension of the Cable System economically feasible by a contribution in aid of construction by those requesting service. 10 mIg0033.doc In implementing this subparagraph (b), Franchisee may require that the estimated amount of the subscribers' capital contribution be paid in advance. Any excess amounts so collected will be returned to the subscribers upon completion of construction. (c) those portions of the Franchise Area which do not have the necessary density of 35 potential subscribers per linear mile shall be served by Franchisee if the potential subscribers agree to a grant-in-aid of construction on the following terms and conditions: (i) Franchisee shall receive written requests from a minimum of 20 potential subscribers per linear mile or an equivalent pro rata number based on the actual length of the extension. (ii) Franchisee shall calculate its then current cost per mile of extension. This shall be divided by 35 locations per linear mile to arrive at the required per location investment Franchisee must make. (iii) The potential subscribers requesting service shall then be multiplied by Franchisee's investment per location and this total amount shall be subtracted from Franchisee's current cost per linear mile. (iv) The remaining amount shall then be shared pro rata by the potential subscribers requesting service and paid to Franchisee prior to the time the extension is made. 7.8 Franchisee shall be required, in accordance with this Agreement and applicable law, to provide service to individual units of a multiple dwelling unit (MDU) with all services offered to other dwelling units within the Franchise Area, so long as the owner of the MDU consents in writing, if requested by Franchisee, to the following: (a) to Franchisee's providing of service to individual units of the MDU; (b) to reasonable conditions and times for installation, maintenance, and inspection of the Cable System on the MDU premises; (c) to reasonable conditions promulgated by Franchisee to protect Franchisee's equipment and to encourage widespread use of the Cable System; and (d) to not demand payment from Franchisee for permitting Franchisee to provide service to the MDU and to not discriminate in rental charges, or otherwise, between tenants who receive cable service and those who do not. 11 mIg0033.doc 8. TREE TRIMMING 8.1 Franchisee may upon reasonable notice to the City trim trees or other vegetation on public property or property owned by the Issuing Authority or encroaching upon the public right of way to prevent branches or leaves from touching or otherwise interfering with Franchisee's wires, cables or other structures. All trimming or pruning shall be at the sole cost of Franchisee. 8.2 Franchisee may contract for trimming or pruning services with any person approved by the Issuing Authority prior to the rendering of such services, which approval shall not be unreasonably withheld. 9. SYSTEM DESIGN AND PERFORMANCE REQUIREMENTS 9.1 The Cable System architecture, configuration, and capacity are set forth on Exhibit 9 attached hereto. 9.2 Franchisee shall install and maintain a standby power system that provides a minimum of five (5) hours duration, at the headend and three-hour rated batteries at 77 degrees Fahrenheit throughout the System. 9.3 Franchisee shall provide subscribers, upon request, with the means to restrict viewing of individual channels. 9.4 System headends and distribution to the node, as well as standby power, will have remote status monitoring. 9.5 The Federal Communications Commission "FCC" Rules and Regulations, Part 76, Subpart K "Technical Standards", shall apply. 9.6 Franchisee shall perform all tests necessary to determine compliance with the technical standards of FCC Rule Section 76.601. Written records of test results shall be maintained, and shall be available for the Issuing Authority's inspection upon request. 9.7 Franchisee shall comply with applicable FCC Rules and Regulations regarding Emergency Alert Systems (EAS) by providing the system capability to transmit an emergency alert signal in the event of disaster or public emergency. 10. CONSTRUCTION REQUIREMENTS 10.1 Franchisee shall complete construction of the System and offer service to locations in accordance with the schedule set forth in Exhibit 7.1. The time-table shall commence after required make-ready is completed and appropriate 12 m1g0033.doc notification to and permitting by the City is accomplished. No permit fees shall be imposed upon Franchisee. 10.2 The Issuing Authority shall have the right to inspect all construction or installation work performed subject to the provisions of the Franchise and to make such tests as it shall find necessary to ensure compliance with the terms of the Franchise and other pertinent provisions of law. 10.3 Franchisee shall comply with the City's ordinance related to restoration of parkway or tree bank and the City agrees that the security deposit required in said ordinance is satisfied by compliance by Franchisee with Section 14.3 of this Agreement. 10.4 Franchisee shall be a member of the Joint Utility Location Information for Underground Excavator (J.U.L.I.E.). 10.5 Franchisee shall make reasonable effort to avoid major disturbances of street pavements, sidewalks, alleys, public and private landscaping, and all other publicly or privately held properties or structures thereupon during all phases of construction and maintenance of the System. The open-cutting of public streets, alleys, sidewalks, and other paved surfaces within any public right-of-way or upon private property shall be prohibited except when specifically agreed upon by the Issuing Authority and restoration shall conform to the Issuing Authority's current engineering standards. All cable passing under any roadway shall be installed in conduit. Franchisee and Issuing Authority shall meet and discuss construction methods prior to commencement of construction. Directional boring shall be used where it is practical and beneficial to the existing condition of the right-of-way and customers to do so. (a) In the case of the disturbance for construction or maintenance of any landscape plantings, which may include, but is not limited to trees, shrubs and grass, Franchisee shall, at its own expense, within five (5) working days, weather permitting, in the manner required by the Issuing Authority's ordinances, regulations, or policies, replace and restore all such surfaces to their condition prior to Franchisee's activities. In the case of grass, restorations shall be accomplished by resodding or seeding the area as appropriate. (b) In the case where any semi-permanent structure, such as a fence, dog- house, tool shed, etc., lies within the desired and approved path of any underground cable, Franchisee shall make every attempt to relocate the cable path around or to auger under such semi-permanent structure. In any event, whenever such relocation of the cable path is not feasible, all semi-permanent structures which have been disturbed must be replaced and restored to their prior condition, at Franchisee's expense. 13 mIg0033.doc (c) In the case where any permanent structure, such as a garage, driveway, sidewalk, alley, or other paved surface for permanent structure lies within the desired and approved cable path, Franchisee shall be required to auger under said paved surface or structure, or to relocate the cable to avoid such disturbance. 11. SERVICE TO CUSTOMERS 11.1 Customer Service Cable Standards. Franchisee shall meet or exceed the standards regarding customer service attached hereto as Exhibit 11.1. 11.2 Customer Service Guarantees. Franchisee guarantees that installations and service calls will be performed during the time period agreed upon with the subscriber or subscriber remuneration will be provided. Remuneration will be determined by subscriber requirements, and may take the form of free installation, service credit or promotional items of comparable value. 12. REPORTS 12.1 On or before one hundred twenty (120) days after the end of Franchisee's calendar year, and each successive year during the Term of this Agreement, Franchisee shall submit a written annual report to the Issuing Authority, including the following information: (a) A summary of the previous year's (or in the case of the initial reporting year, the initial year's) activities and development of the Cable System, including, but not limited to services begun or discontinued, total number of subscribers, and subscribers added or discontinued during the reporting year; and (b) A list of stockholders holding ten percent or more of the voting interest in Franchisee. 12.2 Upon request, Franchisee shall submit to the Issuing Authority copies of all decisions, correspondence and actions by any Federal, state and local courts, regulatory agencies and other government bodies relating to its cable television operations within the Franchise Area; provided such documents shall exclude any proprietary information or trade secrets of Franchisee. 12.3 Franchisee shall make available to the Issuing Authority such other information or reports pertinent to enforcing the terms of the Franchise in such forms and at such times as the Issuing Authority may reasonably request upon reasonable advance written notice. 14 mIg0033.doc 12.4 Franchisee shall allow the Issuing Authority to make inspections of any of its facilities and equipment at any time upon one (1) business day's prior notice. 12.5 The City shall have the right, at its expense, to inspect and audit Franchisee's records to recompute any amounts determined to be payable to the City pursuant to this Agreement; provided such audit shall take place within twelve (12) months following the close of each calendar year. Any additional amounts due the City or Franchisee as a result of the audit shall be paid within thirty (30) days following written notice to such party (which notice with respect to amounts due the City shall contain a copy of the audit report), unless contested by Franchisee or the City within such thirty (30) days. In the event that the audit reveals an underpayment of the lesser of$10,000 or five percent (5%) or more, Issuing Authority may then conduct an audit of the two next preceding calendar years of Franchisee, (if no audit was conducted of either or both of such prior calendar years) to recompute any amounts determined to be payable to the Issuing Authority pursuant to this Agreement. Under no circumstances shall Issuing Authority be permitted to conduct an audit of any fiscal year more than three (3) calendar years prior to the calendar year during which an audit takes place. 12.6 A full and complete reproducible set of plans, records, and,"as built" maps showing the location of all of its cable installed or in use within the Issuing Authority, exclusive of subscriber service drops, shall be provided sixty (60) days after construction is completed. [The "as built" maps shall be provided in computer readable format compatible with Issuing Authority's system] at the time of execution of this Agreement. 12.7 Franchisee shall file, within sixty (60) days of each June 30 and December 31, a statement showing Annual Gross Revenues during the preceding six (6) months by type of service certified as correct by Franchisee's Chief Financial Officer. 12.8 Franchisee shall file annually with the Issuing Authority, no later than one hundred twenty (120) days after the end of each calendar year, copies of all material changes in rules, regulations, terms and conditions established or imposed by Franchisee in connection with the establishment, construction, operation, and maintenance of its System. Franchisee shall at all times maintain on file with the Issuing Authority a complete and current rate card showing all service options being provided by Franchisee, the fees and charges for each of such services, the charges for connections or disconnections, and any other • charges which may be made by Franchisee relative to the System. 15 mIg0033.doc 13. SUPPORT FOR PUBLIC USAGE, LOCAL PROGRAMMING, AND ELGIN-NET; ALLOCATION OF RESOURCES 13.1 Franchisee shall provide three (3) channels to be allocated among public, educational, and governmental (PEG) non-commercial usage as determined by the City. After Franchisee is utilizing digital compression technology in its Cable System it will provide an additional channel for non-commercial public, educational, or governmental programming in the event the City requests such additional channel and provided the three PEG channels are thin currently fully utilized. (a). As used herein, "fully utilized" shall mean utilized for original, non-duplicative, locally produced video PEG programming not less than six (6) hours per day, five (5) days per week, for a period of eight (8) consecutive weeks. The one additional channel provided pursuant to this Section 13.1 shall be reviewed annually by joint review of the Franchisee and the City thereafter and upon such annual review, the additional channel shall contin a to be made available to the extent that the PEG channels, (including the original PEG channels), were at least eighty (80) percent fully utilized throughout the preceding year. If such usage requirement is not met, usage of the additional PEG channel shall terminate subject to reactivation at the request of the City upon demonstration that the three original PEG channels are fully, utilized, and to the annual review provided herein. In no event shall non-PEG programming be included in determining whether the channels are fully utilized. Non PEG programming shall include the programming which is defined as commercial in nature under the conditions of Sections 611 and 612 of the Cable Communications Policy Act of 1984, as amended. 13.2 In recognition of the exclusion of advertising and Nome shopping revenues from the definition of Gross Revenues and in lieu of providing PEG equipment or services duplicative of those being provided by the incumbent cable franchisee to the City, Franchisee will pay the City $70,000. within thirty (30) days of approval of this Agreement, and in addition, during the first five years of the Term, Franchisee will pay semi-annually along with the franchise fee an amount equal to the greater of $12,500 ($25,000 annually) for one percent (1.0%) of Adjusted Gross Revenues (Gross Revenues as defined in Section 2 of this Agreement net of the franchise fee set forth in Section 6 of this Agreement). During the remainder of the Term, Franchisee will pay semi-annually along with the franchise fee an amount equal to the greater of $25,000 ($50,000 annually) or one percent (1.0%) of Adjusted Gross Revenues. These payments shall be used by the City for community purposes as the City deems appropriate. 16 mIg0033.doc 13.3 Franchisee shall provide one (1) free Standard Installation and basic service, exclusive of premium or pay-per-view services (as those terms are defined from time to time), at no charge to the locations listed onthe attached Exhibit 13.3 provided that within sixty (60) days of the Effective Date, the Issuing Authority provides to Franchisee the address and specific location of each such installation site if such information is not already shown on Exhibit 13.3. At locations for which internal wiring is required, Franchisee shall provide such internal wiring and the entities identified on Exhibit 13.3 shall pays Franchisee's actual expenses therefor. 13.4 Within thirty (30) days following renewal of this Franchise, !Franchisee shall provide capital equipment, facilities, financial support, or any combination thereof, as mutually agreed, equal in value to the institutional network ("Elginet") required to be built by Jones Intercable, considering, among other things, the documented and verifiable cost to Jones Intercable of the design; construction, and maintenance of Elginet between September 27, 1989 and December 10, 1999. For the purposes of this Section 13.4, Franchisee and Issuing Authority agree that the documented and verifiable cost to Jones Intercable of the design and construction of Elginet was $350,000 and the bulk of such sum was expended during 1995. 13.5 The cable system shall be capable of being connected to the Elginet. Upon request of the City, and no later than sixty (60) days following such request, Franchisee shall interconnect its cable system with the Elginet for the purpose of transmitting PEG video programming to and from the Franchisee's cable system and Elginet locations. 13.6 Franchisee shall provide a Local Origination Channel designated by Franchisee for such purpose. Franchisee's Local Origination programming shall provide the community with information of interest to persons in the City of Elgin and the Chicago metropolitan area. The Local Origination Channel may be designated by the Franchisee as an information Channel. In connection with this Channel, Franchisee may develop and broadcast a video and/or txt-based service which will offer a variety of news and informational items which will be of interest to Subscribers. Among the items considered for inclusion!will be national and local news, sports scores, and weather. The service may also provide educational and governmental representatives and citizens with the ability to provide local information such as school lunch menus, homework hotlines, high school sports scores, school closings, local traffic reports, airport arrival and departure schedules, train schedules, restaurant menus, classified advertisements, recycling information, and City Council minutes and decisions. 13.7 Franchisee, within sixty (60) days of the Effective Date, will!provide the City with $25,000. to be used for the purchase of a video camera and ancillary 17 mIg0033.doc _ I equipment, to facilitate the transmission to Subscribers of City Council meetings or for such other purposes as the City determines. 14. INDEMNITY AND INSURANCE 14.1 Indemnity. To the extent permitted by law: (a) The Issuing Authority shall not at any time be liable Ilfor any injury or damage occurring to any person or property from any cause whatsoever arising out of this Agreement or from the use, operation or condition of the Cable System; except that the Issuing Authority does hereby indemnify,;save and hold harmless and agrees to defend Franchisee from all liens, charges, claims, demands, suits, actions, fines, penalties, losses, costs (including,,but not limited to, legal fees and court costs), judgments, injuries, liabilities or damages, in law or equity; of any and every kind and nature whatsoever, whether caused by or arising out of any act of omission or commission, or any negligence of the Issuing Authority, or its officers, elected or appointed officials, servants, agents, employees or contractors, whether or not arising out of or in any way connected with the Issuing Authority's use of the Cable System facilities or equipment; however, the indemnity granted hereby shall not extend to liabilities of any type or kind whatsoever arising out of any acts of negligent or willful misconduct on the part of Franchisee, its officers, servants, agents, employees, or contractors. (b) Franchisee does hereby indemnify, save and hold harmless and agrees to defend the Issuing Authority from all liens, charges, claims, demands, suits, actions, fines, penalties, losses, costs (including, but not limited to, legal fees and court costs), judgments, injuries, liabilities or damages, in law or equity; or of every and any kind and nature whatsoever arising out of or connected with the negligent installation, operation, or maintenance or construction of the Cable System; provided, however, that the indemnity granted hereby shall not extend to liabilities of any type or kind whatsoever arising out of any acts of negligent or willful misconduct on the part of the Issuing Authority, its officers, elected or appointed officials, servants, agents, employees, or contractors while acting on behalf of the Issuing Authority, or to the acts of third parties not acting or authorized to act on behalf of Franchisee. (c) The Issuing Authority and Franchisee acknowledge that Section 635A of the Federal Cable Act limits the liability of the Issuing Authority to third parties in connection with the grant of the Franchise. In particular, Section 635A limits to injunctive and declaratory relief any relief in any court proceeding brought by a third party involving any claim arising from the regulation of Cable Service or from a decision to grant, renew, transfer or amend the Franchise, to the extent that relief is required by any other provision of Federal, state or local law. Notwithstanding this provision, Franchisee agrees that, in addition to its duty to indemnify the Issuing Authority under Subsection 14.1(b) above, 18 mIg0033.doc Franchisee shall indemnify and hold harmless the Issuing Authority against all damages, losses and expenses (including, without limitation, reasonable attorneys' fees and cost of suit or defense) arising from third-party suits which either: (1) challenge the authority of the Issuing Authority to issue the Franchise; or (2) allege that, in issuing the Franchise, the Issuing Authority has acted in a disparate or discriminatory manner. (d) Each party shall give the other reasonably prompt written notice of any claim, demand, action or proceeding for which indemnification will be sought under this provision of the Agreement and, if such claim, demand, action or proceeding is a third-party claim, demand, action or proceeding, Franchisee will have the right at its expense to assume the defense of such claim, demand, action or proceeding, using counsel reasonably acceptable to the Issuing Authority . The Issuing Authority shall have the right to participate, at its own expense, with respect to any such third-party claim, demand, action or proceeding that Franchisee so defends. In connection with any such third-party claim, demand, action or proceeding, Franchisee and the Issuing Authority shall cooperate with each other and provide each other with access to relevant books and records in their possession. No such third-party claim, demand, action or proceeding shall be settled without the prior written consent of the Issuing Authority, which consent the Issuing Authority shall not unreasonably withhold or delay. 14.2 Insurance. (a) Franchisee shall obtain, effective from the Effective bate of this Agreement, and shall keep in force and effect during the Term of this Agreement and any renewal or extension thereof, liability insurance providing the following minimum coverage: commercial general liability insurance in the amount of $5,000,000 per occurrence and in the aggregate covering bodily injury, including death and property damage. Franchisee shall name as additional insureds on any such policy the Issuing Authority and its officers, boards, commissions, elected and appointed officials, agents and employees. (b) Franchisee shall maintain in force, during the Term of this Agreement and any renewal or extension thereof, Workers' Compensation Insurance, covering its obligations under the Workers' Compensation statute, and shall show to the reasonable satisfaction of the Issuing Authority that such insurance is in effect at all times. (c) Franchisee may, as its option, self-insure with respect to any or all of the foregoing insurance requirements. 19 m1g0033.doc 14.3 Security Fund/Construction and Performance Guarantee. Franchisee shall provide the Issuing Authority within thirty1(30) days of the date of this Agreement but prior to commencement of construction an irrevocable letter of credit or a performance bond (hereinafter "Security Fund"). The choice of form shall be at the sole discretion of Franchisee provided further that the form of the letter of credit or performance bond shall be approved by the Issuing Authority's attorney, which approval shall not be unreasonably withheld. The amount of the Security Fund shall be fifty thousand dollars ($50,000) and the requirement to provide such shall be a continuing obligation of Franchisee which shall terminate at the expiration or termination of this Agreement, provided, however, that if no withdrawals have been required to be made within twenty- four (24) months of the completion of construction, the Security Fund requirements of this Section 14.3 shall cease and be of no further effect. (a) The Security Fund shall guarantee completion of the Cable System and facilities and the faithful performance by it of all the provisions of this Franchise for which liquidated damages are applicable, and the payment by Franchisee of any claims, liens, and taxes due the Issuing Authority which arise by reason of the construction, operation or maintenance of the System. (b) If Franchisee fails, after thirty (30) days notice to pay to the Issuing Authority any Franchise fees or taxes due and unpaid; or fails to repay to the Issuing Authority, within such thirty (30) days, any damages, costs or expenses including reasonable attorneys' fees which the Issuing Authority shall be compelled to pay by reason of any act of default of Franchisee in connection with Section 14 of this Franchise; or fails, after thirty (30) days notice of such failure by the Issuing Authority, to comply with any provision of the Franchise for which liquidated damages are applicable, the Issuing Authority may immediately withdraw or call on the amount thereof, with interest and penalties, from the Security Fund. Upon such withdrawal, the Issuing Authority shall!notify Franchisee of the amount and date thereof. (c) Within ten (10) days after notice to it that any amount has been withdrawn by the Issuing Authority from the Security Fund pursuant to this Section, Franchisee shall restore such Security Fund to the original amount. If Franchisee fails to restore such fund after twenty (20) days, such failure shall constitute a material breach. (d) Franchisee shall be entitled to the return of such Security Fund, or portion thereof, as remains on deposit at the expiration of the term of the Franchise, or upon termination of the Franchise at an earlier date, provided that there is then no outstanding default on the part of Franchisee. ' 20 mIg0033.doc 15. FRANCHISEE DEFAULT AND REMEDIES 15.1 If Franchisee fails to meet the construction completion date set forth in the construction schedule (as the same may be amended pursuant hereto), and then fails to do so in a timely manner after written notice and a reasonable opportunity to cure, the Issuing Authority may, as its sole and exclusive remedy, assess against Franchisee liquidated damages in the amount of$250 per day until the construction is completed; provided, however, that Franchisee shall first have sixty (60) days to cure any such default and, further, with regard to defaults which cannot be cured within sixty (60) days, the Issuing Authority's right to assess the aforesaid liquidated damages shall not be effective if Franchisee commences to cure said default within sixty (60) days and continues diligently in pursuit of such cure. The amount of such liquidated damages as determined by the Issuing Authority shall, without proof, be deemed to represent damages actually sustained by the Issuing Authority by reason of said failure to complete the construction, and shall not be considered as a penalty. Prior to the imposition of the $250 per day liability, Franchisee shall have the right, at its;request, to a hearing in which it may participate and seek to demonstrate its compliance. In no event shall the aggregate amount of liquidated damages paid by Franchisee exceed $10,000 through the Term of the Franchise. 15.2 In the event of any dispute between Franchisee and the Issuing Authority regarding compliance with or any other aspect of this Agreement, both parties agree to cooperate with one another in good faith to assure as much as possible the smooth, continuous operation of the Cable System and the provision of service of the highest possible quality to subscribers. Provided however, nothing herein shall serve to limit or abrogate the rights and duties of either party under this Agreement. 15.3 In addition to all other rights, powers, or remedies pertaining to the Issuing Authority in connection with this Agreement or otherwise, the Issuing Authority reserves the right to revoke the Franchise in the event the Franchisee: (a) fails to complete construction as specified herein and Issuing Authority has not availed itself of the remedy provided in Section 15.1 of this Agreement; (b) breaches or violates any material provision of this Agreement; (c) practices fraud or deception upon the City which actions may include any attempt to purposefully evade or avoid any of the provisions of this Franchise; 21 mIg0033.doc (d) is adjudged bankrupt, has a receiver appointed for it, makes an assignment for the benefit of creditors, or has a significant amount of its property sold under the execution or other legal process or seized by creditors; or (e) is in default in the making of payments under this Agreement. 15.4 If it appears to the Issuing Authority that, by reason of one1 or more causes specified in Section 15.3 above, grounds exist for revoking Franchisee's Franchise, the following procedures shall then be followed: (a) The Issuing Authority shall make a written demand that Franchisee comply with the term or condition, which the Issuing Authority deems to be applicable. The Issuing Authority shall provide Franchisee with a copy of each such written demand. (b) If the failure, refusal or neglect of Franchisee continues for a period of thirty (30) days following such written demand, the Issuing Aut i ority may place a request for revocation of the grant upon the next regular meeting agenda, or called special meeting of Issuing Authority. In such event, the Issuing Authority shall cause to be served upon Franchisee, a notice in writing of its intent to request a revocation of Franchisee's Franchise. Such notice shall state the time and place of the meeting of the Issuing Authority and shall be served on Franchisee at least fourteen (14) days prior to said meeting. In addition to the foregoing, notice of such request shall be published by the Issuing Authority Clerk at least once during the seven (7) day period preceding thelmeeting of the Issuing Authority in a newspaper of general circulation within the Franchise Area. (c) The Issuing Authority shall hear any persons interested therein and shall determine, in its reasonable discretion, whether or not any failure, refusal, or neglect by Franchisee was with or without just cause. (d) If the failure, refusal, or neglect by Franchisee was with just cause, the Issuing Authority shall direct Franchisee to comply within suchi time and manner, and upon such terms and conditions, as are reasonable. (e) If the Issuing Authority should determine that such failure, refusal, or neglect by Franchisee was without just cause, the Issuing Authority may by resolution or ordinance order a final revocation of the Franchise oil order a revocation to take place unless there is compliance by Franchisee within such period as the Issuing Authority shall designate. Franchisee may appeal the decision of the Issuing Authority to a court of competent jurisdiction for de novo review. 22 mIg0033.doc 16. COMPLIANCE WITH LAWS; SEVERABILITY 16.1 Notwithstanding any other provisions of this Agreement to the contrary, Franchisee shall at all times materially comply with all applicable laws and regulations of the Federal, state, county and city governments, (including the non-discrimination requirements of any Federal or state law)and fall administrative agencies thereof, including but not limited to judicial orders; provided, however, that if any such Federal, state, local, or county law or other applicable regulation shall require Franchisee to perform any serice, or shall permit Franchisee to perform any service, or shall prohibit Franc i isee from performing any service, in conflict with the terms of this Agreement or of any law or regulation of the Issuing Authority existing as of the date hereof, then Franchisee shall be excused from performance hereunder; provided that it acts in good faith reliance thereon, pending resolution of such conflict; provided, further, that, from the date of this Agreement through and until the expiration of the Term of the Franchise granted under this Agreement, no change made by the Issuing Authority in its ordinances or regulations shall amend the Franchise or this Agreement without Franchisee's written consent. In the event of a conflict between this Agreement and any local law, rule or regulation (including, without limitation, any ordinance authorizing the grant of a cable television franchise), the terms of this Agreement shall prevail. In the event that the Franchisee terminates the provision of Cable Service under this agreement, the public right of way may not be used except in full compliance with all local laws, rules and regulations in effect at the time of termination. 16.2 If any provision of this Agreement or any related agreement is held by any court or by any Federal, state, or county agency of competent jurisdiction to be invalid as conflicting with any Federal, state or local law, rule or regulation now or hereafter in effect, or is held by such court or agency to be modified in any way in order to conform to the requirements of any such law, rule or regulation, said provision shall be considered as a separate, distinct and independent part of this or such other Agreement, and such holding shall not affect the validity and enforceability of all other provisions hereof or thereof. In the event that such law, rule or regulation is subsequently repealed, rescinded, amended or otherwise changed, so that the provision hereof or thereof which had been geld invalid or modified is no longer in conflict with the law, rules and regulations then in effect, said provision shall thereupon return to full force and effect and shall thereafter be binding on the parties hereto, provided that the Issuing Authority shall give Franchisee sixty (60) days' written notice of such change before requiring compliance with said provision. 16.3 If the Issuing Authority determines that a material provision of this Agreement or any related agreement is affected by such action of'a court or of the Federal, state or local government, the Issuing Authority and Franchisee 23 mIg0033.doc shall have the right to modify any of the provisions hereof or in such related agreements to such reasonable extent as may be necessary to carry out the full intent and purpose of this Agreement and all related agreements! 17. TAXES Nothing contained in this Agreement shall be construed to exempt Franchisee from any tax, levy or assessment which is or may be hereafter lawfully imposed on all entities engaged in the same business as Franchisee. 18. SALE OR TRANSFER OF FRANCHISE 18.1 This Franchise shall be sold, assigned or transferred only in accordance with this Section. (a) In the event of a change of control of Franchisee ("change of control" shall mean a change in ownership of a majority interest i voting stocks), the parties to the sale or transfer shall make a written request to the Issuing Authority for its approval of sale or transfer (a "Transfer Requiring,Approval"). The written request shall be accompanied by information required by FCC rules and shall be presented on a form as prescribed by FCC rules. (b) In accordance with the Federal Cable Act, the Issuing Authority shall have 120 days from receipt of the information referred to in Subsection (a) above to act upon the request for approval. If the Issuing Authority fails to render a final decision on the request within that time, the request shall be deemed granted unless Franchisee and the Issuing Authority agree to an extension of the time. (c) During the review period described in Subsection (b) above the Issuing Authority may advise Franchisee that a public hearing is deemed necessary to evaluate any potential adverse effect of the sale or transfer upon Franchisee's subscribers. In such event Franchisee shall receive written notice of the hearing, and of the opportunity to participate fully in it, as far in advance as possible, and in no event less than fourteen (14) days before the start of the hearing. .(d) A decision of the Issuing Authority upon a request pursuant to this Section shall be in writing and subject to review and appeal as provided in the Federal Cable Act. 18.2 In reviewing a request for sale or transfer pursuant to Section 18.1 above, the Issuing Authority may inquire into the technical, legal and financial qualifications of the prospective controlling party, and Franchisee hall assist the Issuing Authority in so inquiring. The Issuing Authority shall not unreasonably 24 mIg0033.doc withhold its approval. In no event shall a transfer or assignment of ownership or control be approved without the transferee or assignee assuming, in writing, the obligations of Franchisee under this Agreement. 18.3 Notwithstanding anything to the contrary, no consent or approval by the Issuing Authority shall be required for a transfer or assignment to any person or entity controlling, controlled by or under common control with Franchisee, or for any sale, transfer or assignment other than a Transfer Requiring'Approval. 19. PRIVACY 19.1 Franchisee shall not, nor shall Franchisee knowingly permit any person, agency, or entity, without the Subscriber's consent, to tap, or to arrange for the tapping, of any cable, line, signal input device, or Subscriber outlet or receiver for any purpose except routine maintenance of the System, routine operation of the System, polling with audience participation, judicial order, or audience viewing surveys to support advertising research regarding viewers where individual viewer behavior cannot be identified. 19.2 In the conduct of providing its services or pursuit of any collateral commercial enterprise resulting therefrom, Franchisee shall take any and all necessary action to prevent an invasion of a Subscriber's right to privacy or other personal rights as such rights are defined by applicable law. Franchisee shall not without lawful court order utilize the System's interactive two-way equipment or capability for unauthorized personal surveillance of any Subscriber or citizen. 19.3 Except to the extent permitted by law, Franchisee shall not sell or otherwise make available to any third parties (including the Issuing Authority), lists of the names and addresses of Subscribers which identifies, by name, the extent of Subscriber viewing, or personalized data pertaining to a',Subscriber's use of any of Franchisee's services without the express written c ',Subscriber's of the Subscriber to which the personalized data pertains. For the purposes of this Section, "personalized data" shall mean the name and address of an individual Subscriber directly associated with data obtained on his or her use of specific services provided by or through Franchisee. Nothing herein shall be construed to prevent, as a normal incident of commercial enterprise, the sale or, availability of "non-personalized" or "aggregated data" which is not personalized data as defined herein. 19.4 Franchisee will, upon written request from a Subscriber, inform such Subscriber of any personally identifiable information Franchisee maintains concerning such Subscriber. 25 m1g0033.doc 20. STATUTE OF LIMITATIONS Any claim or legal action arising from or in connection with any failures in the operation or the performance or non-performance of any obligation hereunder including payment of any amounts due must be brought within five (5) years after the date the cause of action accrues. 21. SERVICE OF NOTICE 21.1 All notices required or permitted to be given to either party by the other party under any provisions of this Agreement shall be in writing and shall be deemed served: (a) When delivered by hand or by Federal Express or similar service to that party's address set forth below during normal business hours; or (b) When mailed to any other person designated by that party in writing herein to receive such notice, via certified mail, return receipt requested. 21.2 Notice shall be given to the following: (a) if to Issuing Authority: City of Elgin 150 Dexter Court Elgin, Illinois 60120 Attn: City Clerk With a copy to: City of Elgin 150 Dexter Court Elgin, Illinois 60120 Attn: City Manager (b) if to Franchisee: Ameritech New Media, Inc. 300 South Riverside Plaza Suite 1800 North Chicago, Illinois 60606-9415 Attn.: Vice President - General Counsel 26 mIg0033.doc 22. FORCE MAJEURE 22.1 Any delay, preemption, or other failure to perform, including but not limited to, system construction, caused by factors beyond the parties' reasonable control, such as an act of God, labor dispute, failure to deliver by suppliers, war, riot, technical breakdown, or government administrative or judicial order or regulation, shall not result in a default of the Agreement. Each party shall exercise its reasonable efforts to cure any such delays and the cause thereof, and performance under the terms of this Agreement shall be excused for the period of time during which such factor continues. 23. RENEWAL OF FRANCHISE 23.1 This Franchise may be renewed in accordance with Section 626 of the Federal Cable Act. 23.2 Except to the extent inconsistent with applicable law, Issuing Authority reserves the right to deny renewal of the Franchise Agreement for the reasons listed below: (a) Failure by the Franchisee to substantially comply with the material terms of this Franchise Agreement and with applicable law. (b) Failure by the Franchisee to provide reasonable quality of services, response to consumer complaints and billing services in light of community needs. (c) Failure by the Franchisee to satisfactorily demonstrate to the Issuing Authority its financial, legal and technical ability to continue to provide the service, facilities and equipment set forth in this Agreement. (d) ; The Franchisee's proposal is reasonable to meet the future cable- related community needs and interests, taking into account the cost of meeting such needs and interests. 23.3 The Issuing Authority acknowledges that Franchisee will make a substantial investment in providing facilities and services pursuant!to this Franchise Agreement and that renewal of the Franchise, provided it meets the criteria specified in applicable law, is a significant factor in Franchisee's willingness to assume its obligations hereunder. 27 mIg0033.doc 24. COMPLIANCE WITH THIS AGREEMENT Franchisee shall not be excused from complying with any of the terms, conditions, and provisions of this Agreement by any failure of the Issuing Authority upon one or more occasions to insist upon or to seek compliance with any such terms, conditions or provisions. 25. ACCEPTANCE 25.1 Franchisee expressly acknowledges that upon accepting the Franchise it did so relying upon its own investigation and understanding of the power and authority of the Issuing Authority in connection with the Cable System and this Agreement. By the acceptance of the Franchise, Franchisee agrees that it will not at any time in any court or other proceedings allege in any claim or, proceeding by Franchisee against the Issuing Authority that any provision, condition or term of this Agreement is unreasonable or arbitrary or that at the time of acceptance of this Agreement by Franchisee, any such provision, condition or term was void or that the Issuing Authority had no power or authority to make or enforce any such provision, condition or term, except as to those matters preempted by Federal or state law and not waived herein. 25.2 Franchisee, by acceptance of the Franchise, acknowledges that it has not been induced to enter into the Franchise by any understanding, or promise or other statement not expressed herein, whether oral or written, concerning any term or condition of the Franchise regardless of whether such statement was made by or on behalf of the Issuing Authority. 25.3 Franchisee further acknowledges by acceptance of the Franchise that it has carefully read the terms and conditions of this Agreement and is willing to and does accept all reasonable risks related to the provisions, terms ani conditions herein. 26. REMOVAL OR ABANDONMENT OF CABLE SYSTEM 26.1 Following the Franchisee's commencement of service through its System, the Franchisee shall promptly remove from the public streets whe ie its properties are located all or any part of its aerial facilities or equipment and pedestals, where one or more of the following enumerated conditions occurs:1 (a) The Franchisee ceases to operate its system for a continuous period of six (6) months from the date of said occurrence; (b) The Franchise is revoked pursuant to the provisions of Section 15 hereof; or 28 mIg0033.doc (c) The City does not renew the franchise at the expiration of this Agreement as provided in Section 23 hereof. 26.2 The City is herein and hereby authorized to enforce the provisions of this Section 26 as hereinafter provided: (a) The City shall notify the Franchisee in writing of any occurrence provided for in this Section. Within one hundred eighty (180) calendar days following receipt of said notice, the Franchisee shall either remove from the streets of the city over which its properties are located all of said properties or shall sell all of its facilities and equipment, unless otherwise authorized and permitted by the City. (b) The City may declare abandoned any property of the Franchisee remaining in place over the streets of the City one hundred eighty-one (181) calendar days after notification as hereinabove provided, and thel same shall be considered permanently abandoned property unless the City extends the time for removal of said property for good cause shown. 26.3 Any aerial property abandoned by the Franchisee shall become the property of the City, and the Franchisee agrees to execute and deliver an instrument in writing transferring its ownership interest in any such property to the City, provided that any notice given the Franchisee by the City as provided in this Section 26 shall be deemed notice to any other persons claiming interest in said property of the Franchisee, and said persons shall be subject to all the provisions hereinbefore provided. 27. FRANCHISE FEE PREPAYMENT In recognition of the fact that a substantial franchise fee prepayment was required of the incumbent cable operator's predecessor in consideration of the renewal of the initial franchise grant before expiration of its term, Franchisee shall negotiate a franchise fee prepayment or comparable investment during the fifteenth year of the term of this Agreement. Such negotiations will take into account such matters as the term of any extension or renewal negotiated in connection with such discussions, the market share then enjoyed by Franchisee and other factors deemed appropriate by both parties. Franchisee and Issuing Authority agree that the benefit to the City of the franchise fee prepayment was $235,362. in 1985 - 1990 dollars based upon the City's treasury pool rate. An inflationary factor shall be applied to this sum at the time of negotiation. 29 mIg0033.doc 28. ENTIRE AGREEMENT This Agreement and the documents and Exhibits that are referred to in this Agreement, constitute the entire Agreement among the parties pertaining to the subject matter of this Agreement, and supersede all prior and, contemporaneous agreements, understandings, negotiations and discussions of the parties, whether oral or written, and there are no representations or other agreements among the parties in connection with the subject matter of this Agreement, except as specifically set forth herein. No amendment, modification, or waiver of this Agreement shall be binding unless executed in writing by the party to be bound by it. No waiver of any of the provisions of this Agreement shall be deemed or shall constitute a waiver of any other provision of this Agreement. IN WITNESS THEREOF, the parties have signed below, effective as of the Effective Date, by their duly authorized representatives. • y of Elg Ameritech New Media, Inc. BY: %tit At By: 17:6M/1/177- -- Its: -=-1\ C.r, � Its: V i— j''.yy c-2 30 m1g0033.doc EXHIBIT 7.1 - CONSTRUCTION SCHEDULE Construction will be completed twenty-four (24) months after commencement of construction. 31 mIg0033.doc EXHIBIT 8 - AMERITECH NEW MEDIA ARCHITECTURE The distribution network architecture is hierarchical, consisting of three primary levels of geographic distribution. In order of the number of subscribers supported these levels are: The Video Operations Center (VOC), the Video Serving Office (VSO) and the Video End Office (VEO). Each office in the hierarchy is capable of providing the functions of the lower offices in the hierarchy (e.g., a VOC is also a VSO and VEO). A VOC serves a metropolitan area. Control and management of the Ameritech New Media (ANM) distribution network are performed at the VOC. The VOC is the primary entry point for programming to the ANM network. Programming information for the metro serving area is collected and formatted for transport over the ANM distribution network at the VOC. The VOC is also the connection point for the Integrated Network Management System (INMS) to the Management and Support Network (MSN). The MSN is a separate network used to manage and control elements in the network. Information received at the VOC is transported to VSOs via a fault tolerant fiber optic network called the Metropolitan Video Transport System (MVTS). The MVTS is designed for cost effective, one-way distribution of digitized video/audio signals to multiple VSDs. The VOC and VSOs are connected by fiber paths in a redundant architecture to provide reliable delivery of video/audio signals. The MVTS consists of multiplexers and demultiplexers. Multiplexers located at the VOC are used to combine and convert incoming analog video/audio signals to a digital fo mat to be distributed downstream to the VSOs via fiber optic cable. Demultiplexers located at each VSO split the multiplexed video/audio signals into separate video/audio signals. Several VSOs are associated with a VOC within the ANM Architecture. Each VSO is capable of distributing video/audio services to communities consisting of 50,000 to 200,000 homes. At the VSO, the incoming digital signals are passed through an optical splitter which forwards one set of the incoming signals in their original digital form to the next VSO over the MVTS, and sends the other set of signals to MVTS demultiplexers. The demultiplexers convert the optical signals to electrical signals and strips off up to 94 analog channels from the VOC for distribution to the VSO serving area. Text and data are inserted into the video/audio signals at the VSO. VSOs can also insert locally originated channels for delivery to only their serving area. 32 m1g0033.doc The VSO transports information to the VEOs via an analog fiber system called the Analog Video Transport System (AVTS). The AVTS is optimized for one-way delivery of Radio Frequency (RF) video/audio signals. A VEO's analog channels are received from the VSO in three distinct groupings of 40 channels, 30 channels, and 40 channels. To improve link performance and reach of the system, these groupings are based on the spectrum distribution between the range of 54 to 750 MHz. Once grouped, the signals are converted from electrical to optical signals for transport over three fibers in the AVTS fiber network. A typical VEO is designed to serve from 16,000 - 30,000 households. The VEO receives the three optical signals from the VSO, converts them into electrical signals, filters and combines the signals into one signal, and then converts the combined signal into an optical format for distribution to the consumers via the Hybrid Fiber Coaxial Cable (HFC) network. Each VEO also receives the upstream signaling information from the consumer subscriber terminals (STs) via optical fiber from the nodes converts the information into electrical signals, and then, sends the signals to the VOC. VEO subscribers are grouped into nodes that are arranged geographically. A typical node serves approximately 500 i ouseholds. From each node, coaxial cable is used to deliver all information streams down to subscribers and carry upstream communication back to the node. At the neighborhood nodes, the downstream analog channels are received and sent over coaxial cable to the STs located at the consumer premises. The HFC network uses bi-directional amplifiers in the outside plant to maintain appropriate signal levels for two-way communication and the video/audio transmission to subscribers. 33 mIg0033.doc AMC /DMC Network Architecture AOC VOC AMIVS VSO/VEO u giw nisviboson Fine, onsaea �q,®r V50 pull.aRell the chemrels it need. Public Access Education and Government VSO/ VSO/ Programing VEO VEO m Onc wey emlog fibs, AVTS e 40/30/40 grouping (logical view) AVTS VEO VSO/ VEO VEO VEO �VTS Node 125 homes VEO (physical view) 125 homes � Legend VEO \� VEO Node 125 homes m s Mer vso Vika comin oru center (500 homes) VSO Video Serving ORu l VE9) str.nd. / 125 homes es _ VEo Video End Office VEO /�! Node Ms Mew Video Transport System AVTS Aootog Video Transport System HFC — - O/E Opoul/Elrc ascot MSN Management Support Netuok At a pedestal or pole near the consumer, a port on a coaxial cable tap is used to connect a coaxial drop cable from the coaxial distribution network to the STs. The system also contains power and battery back-up to support the active elements of the hybrid fiber coax plant. Through the use of duplex filters, information can be sent downstream, `for video/audio and other services, as well as upstream from the ST. A transponder provides the ISX node elements with a communication path back to the VOC for the purpose of management via an FSK modem. Another transponder provides the power supply with a communication path. Both transponders transmit management information upstream. 34 mIg0033.doc AMC HFC VEO — ISX Node t Dipkz Si-Directional Filter IN Optical HHE Fiber _' Opp Coax '• Q.' Transmitter — Receiver I I V Fiber (ISX) a4 =Optical 'Transponder 0/Ej Ranrmlttet A$ To Subr<riben a. QUAD Rmirer \ —^ / i j Set Top i$ Ts Transponder 0 • u Upstream signals • • Z from other nodes • • 0 • a — ISX Node N Dipkz 111-Directional Amplifier FiberFilter I:N Optical oil optkalrr Coax ar Tnmlterr (ISX) •n 1y L/C opdrJ (Transponder 11 To Subscribers ssilli mittet QUAD ReMner�— / i Set Top T •a$ Transponder • . Upstream signals 11 from other nodes 35 mlg0033.doc Subscriber RF Interface The subscriber RF interface is originated at a network ground block that is placed at the subscriber's location via the Network Interface Unit (NIU). The connection point to the ANM network is the subscriber side of the ground block. This connection point has the following physical characteristics: Item Specification Connector Type Female "F" Nominal Center Conductor Diameter(In) 0.032 to 0.04 Thread Type 3/8"-32-2A Impedance (Q) 75 (Nominal) The quality and level of the downstream (forward path) RF electrical signal provided at the ground block is dependent on the n i tuber of amplifiers in cascade and the distance of the subscriber from the tap (improving with decreased distance). In all instances the qualityland level of the downstream (forward path) RF electrical path at the ground block meets or exceeds the specifications listed below: Item Specification Frequency Range (MHz) Forward Path 54 to 750* Frequency Range (MHz) Reverse Path I 5 to 40 Maximum Visual Carrier Level Difference [after 30m 14.0 of Drop Cable] (dB) In Channel Frequency Response [-0.5 to 3.75 MHz Relative to Visual Carrier] (dB) ±2.0 Minimum Signal Level per Visual Carrier @ Subscriber Terminal (dBmV) +0.0 Minimum Visual Carrier to Noise (dB) 43.0 Maximum Composite Triple Beat (dBc) I -51.0** Maximum Composite Second Order (dBc) I-51.0** Maximum Hum Modulation of Visual Carrier(%) I 3.0 Modulation Format NTSC, AM-VSB • The initial service offering will be carried in the 54 to 750 MHz frequency range. However, with upgrades in distribution equipment,that spectrum can be expanded to 1 GHz and beyond as driven by market demand. • Modulated Carriers 36 mlg0033.doc Subscriber Coaxial Components The performance of the subscriber indoor coaxial components is very important to the quality of the video service. To that end, ANM recommends the following characteristics for those components: Coaxial Cable: The coaxial cable used inside the house is a RG- 6 cable with a foil and braid structure with a minimum of 60% braiding. An RG-59 cable can also be used, but will introduce higher loss than the RG-6 design. All cable shall have a 75 ohm impedance. Splitters: Splitters shall be 75 ohm impedance, be bi-directional, have a low loss, have a minimum return loss of 12.0 dB, and have a minimal rating to 750 MHz (1 GHz is preferred). Connectors: Connectors shall be "F" type with a 75 ohm impedance, have a low loss, and be of a design that provides good connectivity with the shield of the coaxial cable while not crushing the cable itself. Indoor Amplifiers: Indoor amplifiers shall be bi-directional with a passband of 54 to 750 MHz (54 to 1000 MHz is preferred) in the forward path, and minimally 5 to 40 in the reverse path. They shall have a minimum return loss of 12.0 dB, have a low noise figure (10 dB), and have a 75 ohm impedance. The ANM Architecture is designed using state-of-the art electronics technology to deliver video information with the least possible amount of signal degradation and yet be economically viable. In addition, the ANM Architecture is flexible enough to integrate future technology advances in order to provide superior levels of service to the consumer. 37 mIg0033.doc EXHIBIT 11.1 CUSTOMER SERVICE OBLIGATIONS 1. OFFICE HOURS AND TELEPHONE AVAILABILITY a) Franchisee will maintain a local, toll-free or collect call telephone access line which will be available to its customers twenty-four (24) hours a day, seven (7) days a week. i) Trained representatives will be available to respond to customer telephone inquiries during normal business hours. ii) After normal business hours, the access line may be answered by a service or an automated response system, including an answering machine. Inquiries received after normal business hours may be responded to by a trained representative on the next business day. b) Under normal operating conditions, telephone answer time by a customer representative, including wait time, shall riot exceed thirty (30) seconds when the connection is made. If the call needs to be transferred, transfer time shall not exceed thirty (30) seconds. These standards shall be met no less than ninety percent (90%) of the time under normal operating conditions, measured on a quarterly basis. c) Franchisee will not be required to acquire equipment or perform surveys to measure compliance with the telephone answering standards above unless a historical record of complaints indicates a clear failure to comply. d) Under normal operating conditions, the customer will receive a busy signal less than three percent (3%) of the time e) Bill payment locations will be open at least during normal business hours and will be conveniently located. 2. INSTALLATIONS, OUTAGES AND SERVICE CALLS. Under normal operating conditions, each of the following five (5) standards will be met no less than ninety-five percent (95%) of the time measured on a quarterly basis: 38 mIg0033.doc a) Standard Installations will be performed within seven (7) business days after an order has been placed. b) Excluding conditions beyond its control, Franchisee will begin working on "service interruptions" promptly and in To event later than twenty-four (24) hours after the interruption becomes known. Franchisee must begin actions to correct other service problems the next business day after notification of the service problem. c) The "appointment window" alternatives for installations, service calls, and other installation activities will be either a specific time or, at maximum, a four-hour time block during normal business hours. (Franchisee may schedule service calls and other inrstallation activities outside of normal business hours for the express convenience of the customer.) d) Franchisee may not cancel an appointment with a customer after the close of business on the business day prior to the scheduled appointment. e) If a representative is running late for an appointment with a customer and will not be able to keep the appointment as scheduled, the customer will be contacted. The appointment will be rescheduled, as necessary, at a time which is convenient for the customer. 3. COMMUNICATIONS BETWEEN FRANCHISEE AND CABLE SUBSCRIBERS a) Notifications to subscribers i) Franchisee shall provide written information on each of the following areas at the time of installation of service, at least annually to all subscribers, and at any time upon request: a) Products and services offered; b) Prices and options for programming services and conditions of subscription to programming and other services; c) Installation and service maintenance policies; d) Instructions on how to use the cable service; 39 mIg0033.doc e) Channel positions of programming carried on the system; and f) Billing and complaint procedures, including the address and telephone number of Issuing Authority's cable office. b) Customers will be notified of any changes in rates, programming services or channel positions as soon as possible in writing. Notice must be given to subscribers a minimum of thirty (30) days in advance of such changes if the change is within thep control of Franchisee. In addition, Franchisee shall notify subscribers thirty (30) days in advance of any significant changes in the other information required by paragraph (c)(3)(i)(A) of this section. Notwithstanding any other provision of Part 76, Franchisee shall not be required to provide prior notice of any rate change that is the result of a regulatory fee, franchise fee, or any other fee, tax, assessment, or charge of any kind imposed by any Federal agency, State, or Issuing Authority on the transaction between the operator and the subscriber. c) Billing i) Bills will be clear, concise and understandable. Bills must be fully itemized, with itemizations including, but not limited to, basic and premium service charges and equipment charges. Bills will also clearly delineate all activity during the billing period, including optional charges, rebates and credits. ii) In case of a billing dispute, Franchisee must respond to a written complaint from a customer within thirty (30) days. d) Refunds. Refund checks will be issued promptly, but not later than either: i) The customer's next billing cycle following resolution of the request or thirty (30) days, whichever is earlier , or ii) The return of the equipment su lied byFranchisee if supplied service is terminated. e) Credits for service will be issued no later than the customer's next billing cycle following the determination that a credit is warranted. 40 mIg0033.doc 4. DEFINITIONS a) Normal Business Hours. The term "normal business hours" means those hours during which most similar businesses in the community are open to serve customers. In all cases, "normal business hours" must include some evening hours at least one night per week and/or some weekend hours. b) Normal Operating Conditions. The term "normal operating conditions" means those service conditions which are within the control of Franchisee. Those conditions which are not within the control of Franchisee include, but are not limited to, natural disasters, civil disturbances, power outages, telephone network outages, and severe or unusual weather conditions. Those conditions which are ordinarily within the control of Franchisee include, but are not limited to, special promotions, pay-per-view events, rate increases, regular peak or seasonal demand periods, and maintenance or upgrade of the cable system. c) Service Interruption. The term "service interruption" means the loss of picture or sound on one or more cable channels. 41 m1g0033.doc EXHIBIT 13.3 LIST OF LOCATIONS Elgin Community College 1700 Spartan Drive Fire Station #2 250 Big Timber Road Fire Station #5 804 Villa Fire Station #1 550 Summit Larkin High School 1475 'Larkin Abbot Jr. High School 949 Van Street Ellis Jr. High 225 S. Liberty Larsen Jr. High 665 Dundee Kimball Jr. High 451 N. McLean Channing Elementary School 63 S. 1Channing Garfield Elementary School 420 May Gifford Elementary School 240 SI Clifton Washington Elementary School 819 W. Chicago Administration Building District U-46 4 S. Gifford Grant Elementary School 265 NI Jackson McKinley Elementary School 258 Lovell Sheridan Elementary School 510 F rIanklin Lowrie Elementary School 264 Oak Century Oaks Elementary School 1235 Braebum Lord's Park Elementary School 323 Waverly Hillcrest Elementary School 80 N. Airlite Highland Elementary School 1221 W. Highland Elgin High School 1200 Maroon Illinois Park Elementary School 1350 Wing Street Administration Building /Adult Education School Bldg. 355 E. Chicago Huff Elementary School 801 Hastings P.A.D.S. 316 Douglas Coleman Elementary School 1220 Dundee Police Department 151 Douglas Fire Station #3 2455 Royal Fire Station #4 599 McLean City Hall 150 Dexter Gail Borden Public Library 200 N. Grove Hemmens Auditorium 150 Dexter Court Elgin Public Museum Academy 350 Pa'rk Street Public Works 35 Ann Street 42 mIg0033.doc