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HomeMy WebLinkAbout22-59 Resolution No. 22-59 RESOLUTION AUTHORIZING EXECUTION OF A PROFESSIONAL SERVICES AGREEMENT WITH INQUEST CONSULTING, LLC FOR DIVERSITY, EQUITY, AND INCLUSION CONSULTING SERVICES BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF ELGIN,ILLINOIS,that pursuant to Elgin Municipal Code Section 5.02.020B(9) the City Council hereby finds that an exception to the requirements of the procurement ordinance is necessary and in the best interest of the city; and BE IT FURTHER RESOLVED BY THE CITY COUNCIL OF THE CITY OF ELGIN, ILLINOIS, that Richard G. Kozal, City Manager, and Kimberly A. Dewis, City Clerk, be and are hereby authorized and directed to execute a Professional Services Agreement on behalf of the City of Elgin with inQUEST Consulting, LLC, for diversity, equity, and inclusion consulting services, a copy of which is attached hereto and made a part hereof by reference. s/David J. Kaptain David J. Kaptain, Mayor Presented: March 23, 2022 Adopted: March 23, 2022 Vote: Yeas: 8 Nays: 1 Attest: s/Kimberly Dewis Kimberly Dewis, City Clerk AGREEMENT THIS AGREEMENT is made and entered into this 23 day of March ,2022, by and between the CITY OF ELGIN, an Illinois municipal corporation(hereinafter referred to as "CITY") and inQUEST Consulting, LLC, an Illinois limited liability company, (hereinafter referred to as"CONSULTANT"). WHEREAS, the CITY has previously engaged the CONSULTANT to furnish certain professional services in connection with fostering diversity, equity and inclusion in the CITY's workplace pursuant to an Agreement between the CITY and the CONSULTANT dated January 27,2021 (hereinafter referred to as the "Original Agreement"); and WHEREAS, the CITY desires to further engage the CONSULTANT to furnish certain additional professional services in connection with diversity,equity and inclusion in the workplace (hereinafter referred to as the "PROJECT"); and WHEREAS, the CONSULTANT represents that it has the necessary expertise and experience to furnish such services upon the terms and conditions set forth herein below; NOW, THEREFORE, it is hereby agreed by and between the CITY and the CONSULTANT that the CITY does hereby retain the CONSULTANT for and in consideration of the mutual promises and covenants contained herein, the sufficiency of which is hereby acknowledged,to perform the services relating to the PROJECT as described herein,subject to the following terms and conditions and stipulations: 1. SCOPE OF SERVICES A. All work hereunder shall be performed under the direction of the Assistant City Manager of the CITY, herein after referred to as the"DIRECTOR". B. The CONSULTANT shall provide diversity, equity and inclusion consultant services for the PROJECT. C. A detailed Scope of Services for the PROJECT is set forth in CONSULTANT'S proposal entitled "DEI Consulting: Initial Strategy and Assessment Support, a Proposal for the City of Elgin dated January 21,2022",attached hereto and made a part hereof as Attachment A. Notwithstanding anything to the contrary provided herein or in any attachments hereto the"Kick off and Design of Working Session" shall be in interactive session occurring in real time. The phase entitled`Establish Next Steps and Create High- Level Plan" shall be a deliverable which may be communicated electronically and/or via a series of in person or virtual working sessions/meetings with the CITY and the CONSULTANT. D. This Agreement with the CONSULTANT is germane to the Original Agreement with the CONSULTANT with respect to the PROJECT as signed and this Agreement is in the best interest of the CITY and authorized by law. - 1 - 2. SCHEDULE CONSULTANT shall provide the services for the PROJECT according to a schedule as directed by the CITY. 3. WORK PRODUCT All work product prepared by the CONSULTANT pursuant hereto including, but not limited to, reports, plans, designs, calculations, work drawings, studies, photographs, models and recommendations shall be the property of the CITY and shall be delivered to the CITY upon request of the DIRECTOR;provided,however,that the CONSULTANT may retain copies of such work product for its records. CONSULTANT's execution of this Agreement shall constitute CONSULTANT's conveyance and assignment of all right, title and interest, including but not limited to any copyright interest, by the CONSULTANT to the CITY of all such work product prepared by the CONSULTANT pursuant to this Agreement.The CITY shall have the right either on its own or through such other consultants as determined by theCITY to utilize and/or amend such work product. Any such amendment to such work product shall be at the sole risk of the CITY. Such work product is not intended or represented to be suitable for reuse by the CITY on any extension to the PROJECT or on any other project, and such reuse shall be at the sole risk of the CITY without liability or legal exposure to the CONSULTANT. Notwithstanding the foregoing, CONSULTANT retains exclusive rights to any and all intellectual capital such as methodologies, know-how, models, proprietary tools and processes now possessed or subsequently developed by CONSULTANT; provided, however, that City shall have full and exclusive ownership of any and all materials provided by CONSULTANT to the CITY for the CITY's use and in relation to training materials which have been purchased by the CITY which are specific to the CITY. 4. PAYMENTS TO THE CONSULTANT A. For services provided by the CONSULTANT the CONSULTANT shall be paid at the hourly rates set forth Attachment A with the total fees not to exceed $160,000 regardless of any actual costs incurred by CONSULTANT or work performed by the CONSULTANT unless substantial modifications to the scope of work are authorized in writing pursuant to an amendment to this Agreement approved and executed by the parties. For the purposes of clarification, $30,475 of such not to exceed amount of $160,000 is for services already provided and paid to the CONSULTANT including pursuant to the Original Agreement, and $129,525 of said not to exceed amount of$160,000 is for new services to be provided by the CONSULTANT pursuant to this Agreement. B. Out of pocket expenses for the PROJECT are included within the total not to exceed amount of$160,000 provided for in subparagraph A above. C. The CITY shall make periodic payments to the CONSULTANT based upon work actually performed within thirty(30)days after receipt and approval of invoice. -2- D. Payment by credit card will incur a 3%processing fee. 5. INVOICES The CONSULTANT shall maintain records showing actual time devoted and cost incurred. The CONSULTANT shall permit the authorized representative of the CITY to inspect and audit all data and records of the CONSULTANT for work done under this Agreement. The CONSULTANT shall make these records available at reasonable times during the Agreement period and for one(1)year after termination of this Agreement. 6. TERMINATION OF AGREEMENT Notwithstanding any other provision hereof, the CITY or CONSULTANT may terminate this Agreement at any time upon fifteen (15)days prior written notice to the other party. In the event that this Agreement is so terminated, the CONSULTANT shall be paid for services actually performed and incurred prior to termination. The CITY shall not be liable for any expenses or other costs for reimbursement purposes. 7. CANCELLATION POLICY There shall be no fee or cancellation fee, and no change of date fee for any sessions that are canceled or rescheduled. 8. TERM This Agreement shall become effective as of the date the CONSULTANT is given a notice to proceed and, unless terminated for cause or pursuant to Paragraph 6, shall be deemed concluded on the date the CITY determines that all of the CONSULTANT's work under this Agreement is completed. A determination of completion shall not constitute a waiver of any rights or claims which the CITY may have or thereafter acquire with respect to any term or provision of this Agreement. 9. NOTICE OF CLAIM If the CONSULTANT wishes to make a claim for additional compensation as a result of action taken by the CITY, the CONSULTANT shall give written notice of its claim within fifteen (15) days after occurrence of such action. No claim for additional compensation shall be valid unless so made. Any changes in the CONSULTANT's fee shall be valid only to the extent that such changes are agreed to in pursuant to a written amendment to this Agreement approved and executed by the CITY and the CONSULTANT. Regardless of the decision of the DIRECTOR relative to a claim submitted by the CONSULTANT, all work required under this Agreement as determined by the DIRECTOR shall proceed without interruption. 10. BREACH OF CONTRACT If either party violates or breaches any term of this Agreement, such violation or breach shall be -3 - deemed to constitute a default, and the other party has the right to seek such administrative, contractual or legal remedies as may be suitable to the violation or breach; and, in addition, if either party,by reason of any default,fails within fifteen(15)days after notice thereof by the other party to comply with the conditions of the Agreement, the other party may terminate this Agreement. Notwithstanding the foregoing, or anything else to the contrary in this Agreement, with the sole exception of an action to recover the monies the CITY has agreed to pay to the CONSULTANT pursuant to Paragraph 4 hereof, no action shall be commenced by the CONSULTANT against the CITY for monetary damages. CONSULTANT hereby further waives any and all claims or rights to interest on money claimed to be due pursuant to this Agreement, and waives any and all such rights to interest which it claims it may otherwise be entitled pursuant to law,including,but not limited to,the Local Government Prompt Payment Act(50 ILCS 501/1, et seq.),as amended,or the Illinois Interest Act(815 ILCS 205/1,et seq.),as amended.The parties hereto further agree that any action by the CONSULTANT arising out of this Agreement must be filed within one year of the date the alleged cause of action arose or the same will be time-barred. The provisions of this paragraph shall survive any expiration, completion and/or termination of this Agreement. 11. NO PERSONAL LIABILITY No official, director, officer, agent or employee of the CITY or CONSULTANT shall be charged personally or held contractually liable under any term or provision of this Agreement or because of their execution, approval or attempted execution of this Agreement. 12. NONDISCRIMINATION In all hiring or employment made possible or resulting from this Agreement, there shall be no discrimination against any employee or applicant for employment because of sex, gender, gender identity, age,race, color, creed, national origin, sexual orientation, marital status, of the presence of any sensory, mental or physical disability, unless based upon a bona fide occupational qualification,and this requirement shall apply to,but not be limited to,the following: employment advertising, layoff or termination, rates of pay or other forms of compensation and selection for training,including apprenticeship. No person shall be denied or subjected to discrimination in receipt of the benefit of any services or activities made possible by or resulting from this Agreement on the grounds of sex, gender, gender identity, race, color, creed, national origin, age except minimum age and retirement provisions, sexual orientation, marital status or the presence of any sensory, mental or physical disability. Any violation of this provision shall be considered a violation of a material provision of this Agreement and shall be grounds for cancellation, termination or suspension, in whole or in part, of the Agreement by the CITY. 13. ASSIGNMENT AND SUCCESSORS This Agreement and each and every portion thereof shall be binding upon the successors and the assigns of the parties hereto; provided, however, that no assignment shall be made without the prior written consent of the CITY. -4- 14. DELEGATIONS AND SUBCONTRACTORS Any assignment,delegation or subcontracting shall be subject to all the terms,conditions and other provisions of this Agreement and the CONSULTANT shall remain liable to the CITY with respect to each and every item, condition and other provision hereof to the same extent that the CONSULTANT would have been obligated if it had done the work itself and no assignment, delegation or subcontract had been made.CONSULTANT reserves the right to use subcontractors and will notify the CITY in advance. 15. NO CO-PARTNERSHIP OR AGENCY This Agreement shall not be construed so as to create a partnership,joint venture, employment or other agency relationship between the parties hereto. 16. SEVERABILITY The parties intend and agreed that, if any paragraph, sub-paragraph, phrase, clause or other provision of this Agreement, or any portion thereof, shall be held to be void or otherwise unenforceable, all other portions of this Agreement shall remain in full force and effect. 17. HEADINGS The headings of the several paragraphs of this Agreement are inserted only as a matter of convenience and for reference and in no way are they intended to define, limit or describe the scope of intent of any provision of this Agreement, nor shall they be construed to affect in any manner the terms and provisions hereof or the interpretation or construction thereof. 18. MODIFICATION OR AMENDMENT This Agreement and its attachments constitutes the entire Agreement of the parties on the subject matter hereof and may not be changed, modified, discharged or extended except by written amendment duly executed by the parties. Each party agrees that no representations or warranties shall be binding upon the other party unless expressed in writing herein or in a duly executed amendment hereof,or change order as herein provided. 19. APPLICABLE LAW This Agreement shall be deemed to have been made in,and shall be construed in accordance with, the laws of the State of Illinois.Venue for the resolution of any disputes or the enforcement of any rights pursuant to this Agreement shall be in the Circuit Court of Kane County,Illinois. inQUEST hereby irrevocably consents to the jurisdiction of the Circuit Court of Kane County,Illinois for the enforcement of any rights, the resolution of any disputes and/or for the purposes of any lawsuit brought pursuant to this agreement or the subject matter hereof; and inQUEST agrees that service by first class U.S. mail to Scott Hoesman, 180 N. Stetson Avenue, Suite 3510, Chicago, Illinois 60601 shall constitute effective service. Both parties hereto waive any rights to a jury. - 5 - 20. NEWS RELEASES The CONSULTANT may not issue any news releases without prior approval from the DIRECTOR,nor will the CONSULTANT make public proposals developed under this Agreement without prior written approval from the DIRECTOR prior to said documentation becoming matters of public record. 21. COOPERATION WITH OTHER CONSULTANTS The CONSULTANT shall cooperate with any other consultants in the CITY's employ or any work associated with the PROJECT. 22. INTERFERENCE WITH PUBLIC CONTRACTING The CONSULTANT certifies hereby that it is not barred from bidding on this contract as a result of a violation of 720 ILCS 5/33E et seq.or any similar state or federal statute regarding bid rigging. 23. SEXUAL HARASSMENT As a condition of this contract,the CONSULTANT shall have written sexual harassment policies that include,at a minimum,the following information: a. the illegality of sexual harassment; b. the defmition of sexual harassment under state law; c. a description of sexual harassment,utilizing examples; d. the vendor's internal complaint process including penalties; e. the legal recourse,investigative and complaint process available through the Illinois Department of Human Rights,and the Illinois Human Rights Commission; f. directions on how to contact the department and commission; g. protection against retaliation as provided by Section 6-101 of the Human Rights Act. A copy of such policies shall be provided by CONSULTANT to the Department of Human Rights upon request pursuant to 775 ILCS 5/2-105, as amended. 24. WRITTEN COMMUNICATIONS All recommendations and other communications by the CONSULTANT to the DIRECTOR and to other participants which may affect cost or time of completion, shall be made or confirmed in writing. The DIRECTOR may also require other recommendations and communications by the CONSULTANT be made or confirmed in writing. 25. NOTICES All notices,reports and documents required under this Agreement shall be in writing and shall be mailed by First Class Mail,postage prepaid, addressed as follows: -6- a. As to the CITY: Karina Nava Assistant City Manager City of Elgin 150 Dexter Court Elgin,Illinois 60120-5555 b. As to the CONSULTANT: David Stone Executive Partner inQUEST Consulting,LLC Two Prudential Plaza, Suite 3510 Chicago, Illinois 60601 26. COMPLIANCE WITH LAWS Notwithstanding any other provision of this AGREEMENT it is expressly agreed and understood that in connection with the performance of this AGREEMENT that the CONSULTANT shall comply with all applicable federal, state, city and other requirements of law, including, but not limited to, any applicable requirements regarding prevailing wages, minimum wage, workplace safety and legal status of employees. Without limiting the foregoing, CONSULTANT hereby certifies,represents and warrants to the CITY that all CONSULTANT's employees and/or agents who will be providing products and/or services with respect to this AGREEMENT shall be legally authorized to work in the United States.CONSULTANT shall also at its expense secure all permits and licenses, pay all charges and fees and give all notices necessary and incident to the due and lawful prosecution of the work, and/or the products and/or services to be provided for in this AGREEMENT. The CITY shall have the right to audit any records in the possession or control of the CONSULTANT to determine CONSULTANT's compliance with the provisions of this paragraph. In the event the CITY proceeds with such an audit the CONSULTANT shall make available to the CITY the CONSULTANT's relevant records at no cost to the CITY. CITY shall pay any and all costs associated with any such audit. 27. CONFIDENTIAL INFORMATION Each party agrees that it will not disclose to any third parties any confidential or proprietary information obtained during the course of our work about the business of the other party, except as required by law, or reasonably necessary to perform the services under this agreement. This does not apply to information that is or becomes publicly available through no fault of the other party. Notwithstanding anything to the contrary herein, the CITY'S good faith compliance with the provisions of the Illinois Freedom of Information Act (5 ILCS 140/1, et seq.) shall not be construed as, and shall not constitute a breach of this Agreement. 28. EXECUTION This agreement may be executed in counterparts, each of which shall be an original and all of which shall constitute one and the same agreement. For the purposes of executing this agreement, - 7- any signed copy of this agreement transmitted by fax machine or e-mail shall be treated in all manners and respects as an original document. The signature of any party on a copy of this agreement transmitted by fax machine or e-mail shall be considered for these purposes as an original signature and shall have the same legal effect as an original signature. Any such faxed or e-mailed copy of this agreement shall be considered to have the same binding legal effect as an original document.At the request of either party any fax or e-mail copy of this agreement shall be re-executed by the parties in an original form.No party to this agreement shall raise the use of fax machine or e-mail as a defense to this agreement and shall forever waive such defense. IN WITNESS WHEREOF, the parties hereto have entered into and executed this agreement effective as of the date and year first written above. INQUEST CONSULTING, LLC CITY OF ELGIN By: B/ Name/Print: David Stone Richard G. ozal, City Manage Title: Executive Partner Atte : et)‘/1"-- Cl< lerk Legal Dept\Agreement\inQUEST-Consulting Agr-Clean-3-17-22.docx - 8- ATTACHMENT A - 9 - ■ 1014* ifl ( AiUEST w Doing DEI. Differently. DEI Consulting: Initial Strategy and Assessment Support A Proposal for the City of Elgin January 21, 2022 I Building on the work we have partnered on in 2021 and conversations with Rick Kozal,Gail Cohen,and Karina Nava we understand the City of Elgin is looking to further DEI efforts in 2022 including a cultural assessment and initial strategy and structure support. The objectives of this work are to: • Understand the DEI current state internal strengths and opportunities to develop recommendations and priorities,setting the foundation for a mid-long-term strategy. • Move forward on immediate priorities in a strategic manner in parallel to the current state assessment completion. An Outline of Estimated Fees Given that the evolution of this initiative will likely be an organic, holistic and highly collaborative process, we would like to recommend that our work together be based upon a time and materials agreement. We've outlined the likely known deliverables and associated fee estimates for this engagement. in ` ,�1UEST City of Elgin•January 21,2022 • Page 2 SERVICES/DELIVERABLES TIMING ESTIMATED FEES I. Current State Assessment—develop holistic recommendations and priorities based on strengths and opportunities of the employee culture. 135 to 155 $74,250- a. Assessment Planning and Design: 45-50 hours to align on objectives hours $85,250 and scope, determine focus areas, project plan development, initial data review, design of assessment instruments, project management, etc. b. Data Gathering:40 to 50 hours for data collection. May include a combination of survey,focus groups, interviews, and/or observation days. Estimate assumes 12 focus groups and 5 interviews. c. Data Review and Analysis: 30-35 hours for the review and analysis of all collected data to identify themes and story. d. Develop and Present Recommendations: Up to 30 hours to develop recommendations, review with project team,facilitation of'A day session to review recommendations, determine priorities and next steps with leadership, project team, and key stakeholders. II. Initial Structure and Immediate Priority Support—build momentum for DEI while current state assessment is being completed. 50—60 $28,125 - To accomplish this, we anticipate some or all of the following activities: hours $33,750 a. DEI Role—support hiring of DEI role including reviewing job description, support sourcing, and contributing to onboarding. b. Infrastructure—build connections and clarity across DEI connected roles within the City of Elgin such as HR, Community Engagement, Purchasing practices, Communications, and the leadership team by facilitating discussions to clarify roles and how to support each other and DEI efforts. c. Leadership Team—facilitating discussions within with the leadership team to build commitment and alignment, provide additional education opportunities, clarify roles, and gather input. d. Communication and messaging—support public and internal campaigns to highlight DEI efforts by creating a high-level communication plan for initial communications, contribute to longer term planning, provide DEI perspective and expertise to drafts. Pricing assumes ten working sessions with the City of Elgin with 2 consultants, including preparation and follow up and 10 additional hours working time to review job description, source candidates, etc. III. General Thought Partnership and Consulting a. Up to 20 hours of general consulting, advising or other support Up to 20 $0 $11,250 with senior or executive level resource. hours TOTAL ESTIMATED FEES $102,375 -$130,250 Less 20%discount for Not-For-Profit status;total fees $81,900-$104,200 in `►UEST Minority Supplier Designation inQUEST is a certified LGBTBE (Lesbian,Gay, Bisexual,Transgendered Business Enterprise)as endorsed by the NGLCC(National LGBT Chamber of Commerce). As such,your organization may allow inQUEST spend to be tracked directly as a part of your supplier diversity program. Please visit www.nglcc.org if you require further information. Certificate Number: NGLCC10335 nglccd illNational LGBT Chamber of Commerce Professional Services Arrangement Your inQUEST Team We are professionals with more than just decades of experience. We are dedicated and committed to helping our clients achieve exceptional business outcomes by leveraging diversity and fostering equity and inclusion in their workplace. For this phase of the work your project team will include the inQUEST team members you have come to know and trust: • Tricia Dupilka—Engagement Lead—Day-to-day contact responsible for managing the project including ensuring the right resources are engaged, impeccable execution, ensuring the right resources are engaged and delivering a large portion of the work. • David Stone—Executive Lead—Provide thought leadership,executive level support and facilitation, and project oversight. • Gloria Cotton—Thought partner and facilitator of sessions and focus groups. Other resources may be brought in to support specific aspects of the work such as data analysis or focus group facilitation. in ` ) UEST fr Mir w. 1 I f .4wT • Tricia D u p i i ka "It is exciting and inspiring to be doing Diversity,Equity and Tricia is a Senior Partner at inQUEST. Inclusion work in a time when it matters more than ever. The work Tricia's 25+year career has moved between internal human resources isn't easy,but seeing clients take leadership roles and consulting,continuously bringing what she has steps forward to create places learned to inform the other. Her first work wound diversity and inclusion where everyone can bring all of began early in her career when she was responsible for hiring civilian staff for the Royal Canadian Mounted Police and was part of a working team to themselves to work,be accepted create an employee driven vision and values for the organization. and valued is truly gratifying." Tricia's current work is focused on creating equity of opportunities within �tricia4nciuestconsUltina.com organizations,coaching,career engagement and creating change through education and action. She partners with inQUEST clients balancing and bringing complex ideas Tricia focuses on: and solutions together in a pragmatic way.Her business education has trained her that business results always matter and must be a focus,while + Leadership and talent development her human side ensures that it is done with authenticity,care,and respect for every individual. She understands how organizations work and her + Strategy,structure,process&culture vast experience in coaching,career engagement,and human resource processes,structure,systems and culture ensures solutions informs how + Career and employee engagement she creates sustainable strategies with clients. + Scalable solutions focused on individual Tricia has had internal leadership roles in large and small technology, change consulting,service and government organizations.She has consulted and created solutions for the USgovemment,Fortune 50 organizations and + Leadership coaching mid sized firms. Tricia is a certified coach and graduated with a B.Comm from the University of Alberta and an MBA from the University of Calgary where she wrote her thesis on:Interorganizational Learning:Knowledge Transfer Between Organizations,which is the foundation of her partnering with clients. About inQUEST in ►UEST We're building inclusive cultures for a world in constant change—helping individuals,teams and organizations think,lead and interact inclusively. inquestconsulting.com U EST City of Elgin•January 21,2022 • Page 5 It t ', � w.4 . ,1___ David Stone For me,Diversity,Equity and Inclusion is grounded in the hard work of deeply David is an Executive Partner at inQUEST. understanding ourselves and one David collaborates with inQUEST clients as a thought leader,project manager,and another and using this knowledge to master facilitator.His vast experience as an attorney,HR consultant,mediator,trainer, enhance processes and structures within and facilitator enables clients to engage authentically,align strategically,and move organizations. Through this work,we are forward purposefully with significant business results. able to strengthen our relationships,our As a subject matter expert on specific dimensions of diversity,including race,gender, workplaces,and our communities— generations,and sexual orientation,David's current work is focused on diversity and enabling us to ploy a part in creating a inclusion,executive leadership and management,employee engagement,and more just and equitable world. conflict resolution. In addition to his unique professional perspective,David is sought after for workshops and dialogue sessions most often for his engaging style that emphasizes •davidgalinciuestconsulting.com empathy and intellectual rigor,coupled with a good amount of levity and humor. He has the recognition of being the 2007 Trainer of the Year for his work with the Center for Conflict Resolution In Chicago,where he also founded and served as the executive vice-president of Chicago Jewish Day School. David graduated summa cum laude with a B.A.in American Studies from Brandeis University and his l.D.from Columbia Low School,where he was a Harlan Fiske Stone Scholar. inQUEST About inQUEST w.•ou nw.> inQUEST partners with organizations to harness diversity and create inclusive cultures that ignite innovation and drive results.Visit Inquestconsulting.com ■ / `\ in ` ,mil U EST City of Elgin•January 21,2022 • Page „.„ • Gloria Cotton 'It's important to me to go beyond the first step of Gloria is a Senior Partner at inQUEST. 'awareness'and actually help An expert HR and organizational development professional,Gloria has over develop company-specific, 25 years of experience working with corporate,non-profit,union,non- measurable processes and union and government entities.She is committed to helping individuals, practices that build truly inclusive teams and organizations create and sustain environments where all people workplaces.” can be and do their best. Gloria is highly respected and much sought after for her work as an V gloria@inquestconsulting.com instructional designer and master facilitator.She has covered a wide array of topics including leadership,diversity&inclusion,unconscious bias, W gloria_cotton privilege,multi-culturalism,harassment and discrimination,EEO and AA laws,team building,communications,career and life coaching and performance management,and giving performance feedback across lines Gloria is an expert in: of difference(e.g.,style,generations,gender,sexual orientation,religion and spirituality,chronic illness and disabilities).She also serves clients as a + Performance Management mediator and collaborator for leveraging conflict for synergistic outcomes that honor all stakeholders. and Employee Engagement initiatives and Coaching Gloria has experience working for professional organizations such as the American Society for Training and Development and the Human Resources + Business or Employee Management Association Committee—Training&Development Resource Group Development Subcommittee.She is active in her community,working with the Double E and Sustainment Program for high school students as well as Project Equal where she is a past board member.In 2019 she was featured in Crain's Chicago Business' + Certifications for Internal list of Notable Minorities in Accounting,Consulting&Law. Client Trainers Gloria graduated from Loyola University Chicago where she received a B.S. in psychology.She holds both MBTI and Social Style certification,among other credentials. About inQUEST • �` We're building inclusive cultures for a world in constant change—helping in�;l U EST individuals,teams and organizations think,lead and interact inclusively. ���Doing oci om„•y, inquestconsulting.com in ‘ ,1U EST City of Elgin.January 21,2022 • Page Terms and Conditions INFORMATION PROVIDED inQUEST will assume that all information,assumptions, representations and data that you supply are accurate and complete.We are not responsible for the independent verification of required information. Problems with information quality and/or delays in providing such information may result in a delay in the project delivery date or additional fees. USE OF WORK PRODUCT The work product provided to you under this agreement by inQUEST employees is intended solely for the use of your internal management and is not intended to be used by outside parties without our prior consent. inQUEST will add your organization's name to our client list upon completion of this project. INTELLECTUAL CAPITAL inQUEST retains exclusive rights to the intellectual capital such as methodologies, know-how, models, proprietary tools, processes and any graphic or digitized representation of these now possessed,or subsequently developed, by inQUEST. CONFIDENTIAL INFORMATION Each party agrees that it will not disclose to any third parties any confidential or proprietary information obtained during the course of our work about the business of the other party,except as required by law, or reasonably necessary to perform the services under this agreement.This does not apply to information that is or becomes publicly available through no fault of the other party. TERMINATION AND MODIFICATION Either party may terminate this engagement at any time with 30 days' written notice. In the event of termination of this agreement,you will be billed for services performed and out-of-pocket expenses incurred by inQUEST though the date of the termination. The terms of this engagement may only be amended by the written agreement of both parties. inJ )/ UEST EXPENSES AND INVOICING Out-of-pocket expenses for this project,such as travel (airfare, hotel,ground transportation, parking,tolls, mileage,etc.), materials reproduction or other related services will be billed at actual cost on a monthly basis. Service fees and out-of-pocket expenses will be billed monthly within the first 10 business days of the next month. Payment of our invoices is due within 30 days of receipt. Payment by credit card will incur a 3%processing fee. Sincerely, Scott Hoesman CEO inQUEST Consulting, LLC AGREED AND ACCEPTED BY: e�`\ in `,mil U EST 1111111161 inQUEST Two Prudential Plaza 180 N. Stetson Street, Suite 3510 Chicago, IL 60601 c 312.330.1449 o 312.268.5831 tricia@inquestconsulting.com iiiii‘pirow,4411114b www.inquestconsulting.com