HomeMy WebLinkAbout21-13Resolution No. 21-13
RESOLUTION
AUTHORIZING EXECUTION OF A PURCHASE AGREEMENT WITH TYLER
TECHNOLOGIES, INC. FOR MAINTENANCE AND SUPPORT SERVICES
BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF ELGIN, ILLINOIS,
that pursuant to Elgin Municipal Code Section 5.02.020B(9) the City Council hereby finds that
an exception to the requirements of the procurement ordinance is necessary and in the best
interest of the city; and
BE IT FURTHER RESOLVED BY THE CITY COUNCIL OF THE CITY OF ELGIN,
ILLINOIS, that Richard G. Kozal, City Manager, and Kimberly A. Dewis, City Clerk, be and are
hereby authorized and directed to execute a Purchase Agreement on behalf of the City of Elgin
with Tyler Technologies, Inc., for maintenance and support services, a copy of which is attached
hereto and made a part hereof by reference.
s/ David J. Kaptain _
David J. Kaptain, Mayor
Presented: January 27, 2021
Adopted: January 27, 2021
Vote: Yeas: 9 Nays: 0
Attest:
s/ Kimberly Dewis
Kimberly Dewis, City Clerk
PURCHASE AGREEMENT
THIS AGREEMENT is hereby made and entered into this 27th day of January ,
2021, by and between the City of Elgin, Illinois, a municipal corporation (hereinafter referred to as
"City") and Tyler Technologies, Inc., a Delaware corporation, (hereinafter referred to as "Tyler" or
"Seller").
WHEREAS, New World and the City are parties to an original agreement ("Original
Agreement") dated June 23, 2010, as amended, and which is incorporated herein by reference,
under which the City licensed the New World software itemized therein; and
WHEREAS, Tyler and New World merged effective November 16, 2015, with Tyler as the
surviving entity; and
WHEREAS, Tyler and the City desire to update the applicable maintenance and support
services terms of the Original Agreement;
NOW, THEREFORE, for and in consideration of the mutual promises and covenants
contained herein, the sufficiency of which is hereby mutually acknowledged, the parties hereto
hereby agree as follows:
1. DEFINITION. The New World software City licensed under the Original Agreement, and
on which City has paid maintenance and support fees through the Effective Date, shall mean the
"Tyler Software" for purposes of this Purchase Agreement.
2. PURCHASE. City shall purchase, and Tyler shall provide maintenance and support
services as described by Attachment A and Schedule A to Attachment A, attached hereto and made
a part hereof.
3. TERMS. This Agreement shall be subject to the terms and conditions contained herein and
as provided by Attachment A.
4. LAW/VENUE. This agreement is subject to and governed by the laws of the State of
Illinois. Venue for the resolution of any disputes or the enforcement of any rights arising out of or in
connection with this agreement shall be the Circuit Court of Kane County, Illinois or a federal
court of competent jurisdiction. Tyler agrees that service by first class U.S. mail to Tyler
Technologies, 5101 Tennyson Parkway, Plano, TX 75024 shall constitute effective service.
Both parties hereto waive any rights to a jury.
5. NO MODIFICATION. There shall be no modification of this agreement, except in writing
and executed with the same formalities as the original.
6. MERGER. This agreement embodies the whole agreement of the parties regarding the
subject matter hereof. There are no promises, terms, conditions or obligations other than those
contained herein, and this agreement shall supersede all previous communications, representations
or agreements, other than Original Agreement as amended, either verbal, written or implied
between the parties hereto regarding the subject matter hereof.
7. INTEREST. Tyler hereby waives any and all claims or rights to interest on money claimed
to be due pursuant to this agreement, and waives any and all such rights to interest to which it may
otherwise be entitled pursuant to law, including, but not limited to, pursuant to the Local
Government Prompt Payment Act (50 ILCS 50511, et seq.), as amended, or the Illinois Interest Act
(815 ILCS 205/1, et seq.), as amended. The provisions of this paragraph shall survive any
expiration, completion and/or termination of this agreement.
8. SEVERABILITY. The terms of this agreement shall be severable. In the event any of the
terms or the provisions of this agreement are deemed to be void or otherwise unenforceable for any
reason, the remainder of this agreement shall remain in full force and effect.
9. COMPLIANCE WITH LAW. Notwithstanding any other provision of this agreement, it
is expressly agreed and understood that in connection with the performance of this agreement, Tyler
shall comply with all applicable federal, state, city and other requirements of law, including, but not
limited to, any applicable requirements regarding prevailing wages, minimum wage, workplace
safety and legal status of employees. Without limiting the foregoing, Tyler hereby certifies,
represents and warrants to the City that all of Tyler's employees and/or agents who will be
providing products and/or services with respect to this agreement shall be legally authorized to
work in the United States. Tyler shall also, at its expense, secure all permits and licenses, pay all
charges and fees, and give all notices necessary and incident to the due and lawful prosecution of
the work, and/or the products and/or services to be provided for in this agreement. Upon advance
written notice, the City shall have the right to audit any records in the possession or control of Tyler
to determine Tyler's compliance with the provisions of this section. In the event the City proceeds
with such an audit, Tyler shall make available to the City Tyler's relevant records. City shall pay
any and all costs associated with any such audit.
10. EXECUTION. This agreement may be executed in counterparts, each of which shall be an
original and all of which shall constitute one and the same agreement. For the purposes of
executing this agreement, any signed copy of this agreement transmitted by fax machine or e-mail
shall be treated in all manners and respects as an original document. The signature of any party on
a copy of this agreement transmitted by fax machine or e-mail shall be considered for these
purposes as an original signature and shall have the same legal effect as an original signature. Any
such faxed or e-mailed copy of this agreement shall be considered to have the same binding legal
effect as an original document. At the request of either party any fax or e-mail copy of this
agreement shall be re -executed by the parties in an original form. No party to this agreement shall
raise the use of fax machine or e-mail as a defense to this agreement and shall forever waive such
defense.
11. CONFLICT. In the event of any conflict between the terms and provisions of this purchase
agreement and Attachment A, Schedule A, or Attachment B hereto, the terms and provisions of this
purchase agreement shall supersede and control.
12. PAYMENT. City shall pay a total sum of $228,992.40 for maintenance and support in the
current term as described in Attachment B attached hereto and made a part hereof within thirty (30)
days of city's receipt of invoice. Annual maintenance and support fees for subsequent terms will be
paid in accordance with Attachment A. In accordance with current tax laws, the aforementioned
total sum is inclusive of all applicable taxes.
2
13. LIMITATION OF DAMAGES. In no event shall either party be liable for any monetary
damages in excess of the purchase price contemplated by this agreement. In no event shall City be
liable for any consequential, special or punitive damages, or any damages resulting from loss of
profit.
14. INDEMNIFICATION. Tyler will agree to the following: Tyler shall defend, indemnify
and hold harmless the Client from and against any and all third parry claims, losses, liabilities,
damages, costs and expenses (including reasonable attorney's fees and costs) for personal injury or
property damage arising from Tyler's negligence or willful misconduct; or Tyler's violation of a law
applicable to Tyler's performance under the contract. The Client must notify Tyler promptly in
writing of the claim and give Tyler sole control over its defense or settlement. The Client agrees to
provide Tyler with reasonable assistance, cooperation, and information in defending the claim at
Tyler's expense.
15. RELATIONSHIP BETWEEN THE PARTIES. This Agreement shall not be construed
so as to create a joint venture, partnership, employment or other agency relationship between the
parties hereto.
16. WAIVER. Neither party hereto shall be responsible for any consequential, indirect,
punitive or incidental damages for any reason whatsoever. Any delay or failure to enforce any rights
by either party arising out of or pursuant to this Agreement shall not constitute, and shall not be
construed as, a waiver of any such rights.
17. NO WAIVER OF IMMUNITIES OR RIGHTS. This agreement is not intended and shall
not be construed to alter, limit, or constitute a waiver of any of the civil immunities afforded the
City and/or Tyler and/or their officials, officers, employees and/or agents pursuant to the Local
Governmental and Governmental Employees Tort Immunity Act at 745 ILCS 10/1-101, et seq., as
amended, the Emergency Telephone System Act at 50 ILCS 750/0.01 et seq., as amended, and/or as
otherwise provided by law, it being agreed that all the civil immunities as set forth in such Acts, as
amended, and/or as otherwise provided by law shall fully apply to any claims asserted or which
might be asserted against the City and/or Tyler and/or their respective officials, officers, employees
and/or agents as a result of this agreement or any actions of the Parties pursuant to this agreement.
18. NO SPECIAL OR OTHER DUTY. No special duties or obligations are intended and shall
not be deemed or construed to be created by this agreement. Notwithstanding anything to the
contrary in this agreement, it is agreed and understood that no third party beneficiaries are intended
or shall be construed to be created by the provisions of this agreement and it is the intention of the
parties hereto that no action may be commenced by any person or entity against the City and/or
Tyler and/or their respective officials, officers, employees, agents and/or other related persons or
entities for monetary damages for any alleged breach or failure to provide services described in this
agreement. The provisions of this section shall survive any expiration and/or termination of this
agreement.
19. FREEDOM OF INFORMATION ACT. Notwithstanding anything to the contrary herein,
the City's good faith compliance with the provisions of the Illinois Freedom of Information Act (5
ILCS 140/1, et seq.) shall not be construed as, and shall not constitute a breach of this Agreement.
3
20. APPROPRIATION OF FUNDS. The fiscal year of the City is the 12 month period ending
December 31. The obligations of the City under any contract for any fiscal year are subject to and
contingent upon the appropriation of funds sufficient to discharge the obligations which accrue in
that fiscal year and authorization to spend such funds for the purposes of the contract.
If, for any fiscal year the term of the CONTRACT, sufficient funds for the discharge of the City's
obligations under the contract are not appropriated and authorized, then the CONTRACT shall
terminate as of the last day of the preceding fiscal year, or when such appropriated and authorized
funds are exhausted, whichever is later, without liability to the City for damages, penalties or other
charges on account of such termination. In the event of termination due to a lack of appropriations,
City will pay Tyler for all undisputed fees and expenses related to the software and/or services it has
received, or Tyler has incurred or delivered, prior to the effective date of termination. Any disputed
fees and expenses must have been submitted to the Invoice Dispute process at the time of
termination in order to be withheld at termination. City will not be entitled to a refund or offset of
previously paid license and other fees.
21. INVOICE DISPUTES. If you believe any delivered software or service does not conform
to the warranties in this Agreement, you will provide us with written notice within thirty (30) days
of your receipt of the applicable invoice. The written notice must contain reasonable detail of the
issues you contend are in dispute so that we can confirm the issue and respond to your notice with
either a justification of the invoice, an adjustment to the invoice, or a proposal addressing the issues
presented in your notice. We will work with you as may be necessary to develop an action plan that
outlines reasonable steps to be taken by each of us to resolve any issues presented in your notice.
You may withhold payment of the amount(s) actually in dispute, and only those amounts, until we
complete the action items outlined in the plan. If we are unable to complete the action items
outlined in the action plan because of your failure to complete the items agreed to be done by you,
then you will remit full payment of the invoice. We reserve the right to suspend delivery of all
services, including maintenance and support services, if you fail to pay an invoice not disputed as
described above within fifteen (15) days of notice of our intent to do so.
The person signing this Agreement certifies that s/he has been authorized by the Seller to commit
the Seller contractually and has been authorized to execute this Agreement on its behalf.
IN WITNESS WHEREOF, the parties have hereto set their hands the day and year first above
written.
TYLER TECHNOLOGIES
Sherry Clark, Senior Corporate Attorney
Signatur
.
Sr. Corporate Attorney
Title
FALegal Dept\AgreementlTyler Technologies -Purchase
Agr-12-3-20.docx
4
C IN
Richard G. Kozal, City Manager
Attest.
City Clerk
A
ty
er
technologies
Attachment A
Maintenance and Support Agreement
Tyler will provide the City with the following maintenance and support services for the Tyler Software. Capitalized
terms not otherwise defined shall have the meaning assigned to such terms in the Support Agreement.
1. Term. Tyler shall provide maintenance and support services on an annual basis. The initial term commences
on 1/1/2021, and remains in effect for one (1) year. The term will renew automatically for additional one (1)
year terms unless terminated in writing by U.S. mail by either party at least thirty (30) days prior to the end of
the then -current term.
2. Maintenance and Support Fees. The City's maintenance and support fees for the initial term for the Tyler
Software shall be listed in an applicable invoice. The City's fees for each subsequent term shall be at Tyler's
then -current rates. Tyler reserves the right to suspend maintenance and support services if the City fails to pay
undisputed maintenance and support fees within thirty (30) days of Tyler's written notice. Tyler will reinstate
maintenance and support services upon payment by the City of all past due maintenance and support fees,
including all fees for the periods during which services were suspended.
3. Maintenance and Support Services. As long as the City is not using the Help Desk as a substitute for Tyler's
training services on the Tyler Software, and the City timely pays its maintenance and support fees, Tyler shall,
consistent with Tyler's then -current Support Call Process:
3.1 perform its maintenance and support obligations in a professional, good, and workmanlike manner,
consistent with industry standards, to resolve Defects, as defined in the Agreement, in the Tyler Software
(limited to the then -current version and the immediately prior version); provided, however, that if the City
modifies the Tyler Software without Tyler's consent, Tyler's obligation to provide maintenance and support
services on and warrant the Tyler Software will be void;
3.2 a) provide telephone support during Tyler's established support hours, currently Monday through Friday
from 8:00 a.m. to 8:00 p.m (Eastern Time Zone)
b) emergency 24-hour per day telephone support, for New World CAD only, seven (7) days per week for
Licensed Standard Software. Normal service is available from 8:00 a.m. to 8:00 p.m. (Eastern Time Zone).
After 8:00 p.m., the New World CAD phone support will be provided via pager and a support representative
shall respond to CAD service calls within 30 minutes of call initiation.
3.3 maintain personnel that are sufficiently trained to be familiar with the Tyler Software and third party
software, if any, in order to provide maintenance and support services;
3.4 provide the City with a copy of all major and minor releases to the Tyler Software (including updates
and enhancements) that Tyler makes generally available without additional charge to customers
who have a maintenance and support agreement in effect; and
3.5 provide non -Defect resolution support of prior releases of the Tyler Software in accordance with Tyler's
then- current release life cycle policy.
4. Client Responsibilities. Tyler shall use all reasonable efforts to perform any maintenance and support services
remotely. Therefore, the City agrees to maintain a high-speed internet connection capable of connecting Tyler to
the City's PCs and server(s). The City agrees to provide Tyler with a login account and local administrative
privileges as Tyler may reasonably require to perform remote services. Tyler shall, at its option, use the secure
connection to assist with proper diagnosis and resolution, subject to any reasonably applicable security
protocols. If Tyler cannot resolve a support issue remotely, Tyler may be required to provide onsite services. In
such event, Tyler shall be responsible for its travel expenses, unless it is determined that the reason onsite
support was required was a reason outside Tyler's control. Either way, the City agrees to provide Tyler with full
and free access to the Tyler Software, working space, adequate facilities within a reasonable distance from the
equipment, and use of machines, attachments, features, or other equipment reasonably necessary for Tyler to
provide the maintenance and support services, all at no charge to Tyler. Tyler strongly recommends that the City
also maintain a VPN for backup connectivity purposes.
Hardware and Other Systems. If in the process of diagnosing a software support issue it is discovered that one of
the City's peripheral systems or other software is the cause of the issue, Tyler shall notify the City so that the City
may contact the support agency for that peripheral system. Tyler cannot support or maintain third party
products except as expressly set forth in the Original Agreement.
In order for Tyler to provide the highest level of software support, the City bears the following responsibilities
related to hardware and software:
(a) All infrastructure executing Tyler Software shall be managed by the City;
(b) The City shall maintain support contracts for all non -Tyler software associated with Tyler Software
(including operating systems and database management systems, but excluding Third -Party Software,
if any); and
(c) The City shall perform daily database backups and verify that those backups are successful.
6. Other Excluded Services. Maintenance and support fees shall not include fees for the following services: (a)
initial installation or implementation of the Tyler Software; (b) onsite maintenance and support (unless Tyler
cannot remotely correct a Defect in the Tyler Software, as set forth above); (c) application design; (d) other
consulting services; (e) maintenance and support of an operating system or hardware; (f) support outside Tyler's
established support hours; or (g) installation, training services, or third party product costs related to a new
release. Requested maintenance and support services such as those outlined in this section will be billed to the
City on a time and materials basis at Tyler's then current rates. The City must request those services with at least
one (1) week's advance notice.
Current Support Call Process. Tyler's current Support Call Process for the Tyler Software is provided at
Schedule A to this attachment, attached hereto and made a part hereof.
s
tyler
technologies
Schedule A
Support Call Process
If, after the City has cut over to live production use of the Tyler Software and the City believes that the Tyler Software
is Defective, as "Defect" is defined in the Agreement, then the City shall notify Tyler by phone, in writing, by email, or
through the support website. Please reference the applicable Customer Support page at
www.tylertech.com/client-sui)i:ort for information on how to use these various means of contact.
Documented examples of the claimed Defect must accompany each notice. Tyler shall review the documented notice
and when there is a Defect, Tyler shall resolve it at no additional cost to the City beyond the City's then -current
maintenance and support fees.
In receiving and responding to Defect notices and other support calls, Tyler shall follow the priority categorizations
below. These categories are assigned based on the City's determination of the severity of the Defect and Tyler's
reasonable analysis. If the City believes a priority categorization needs to be updated, the City may contact us again,
via the same methods outlined above, to request the change.
In each instance of a Priority 1 or 2 Defect, prior to final Defect correction, the support team may offer the City
workaround solutions, including patches, configuration changes, and operational adjustments, or may recommend
that the City revert back to the prior version of the Tyler Software pending Defect correction.
(a) Priority 1: A Defect that renders the Tyler Software inoperative; or causes the TylerSoftvvare to fail
catastrophically.
After initial assessment of the Priority 1 Defect, if required, we shall assign a qualified product technical
specialist(s) within one business (1) hour. The technical specialist(s) will then work to diagnose the Defect
and to correct the Defect, providing ongoing communication to the City concerning the status of the
correction until the Tyler Software is operational without Priority 1 defect.
The goal for correcting a Priority 1 Defect is 24 hours or less.
(b) Priority 2: A Defect that substantially degrades the performance of the Tyler Software, but does not
prohibit your use of the TylerSoftware.
Tyler shall assign a qualified product technical specialist(s) within four (4) business hours of Tyler's
receipt of the City's notice. The product technical specialist shall then work to diagnose and correct the
Defect. Tyler shall work diligently to make the correction, and shall provide ongoing communication to
the City concerning the status of the correction until the Tyler Software is operational without Priority 2
Defect.
The goal for correcting a Priority 2 event is to include a correction in the next Tyler Software release.
(c) Priority 3: A Defect which causes only a minor impact on the use of the TylerSoftware.
Tyler may include a correction in subsequent Tyler Software releases.
THIS IS NOT AN INVOICE
ATTACHMENT B
7/28/2020
Elgin, IL
151 Douglas Ave
Elgin, IL 60120-5539
To Whom It May Concern:
Please allow this letter to confirm that your renewal rates are as followed. Additional billing
obligations may be included in separate Proforma(s).
•
��
tyler
+
technologies
One Tyter Drive
Yarmouth, ME 04096
P: 800.772.2260
F: 207.781.2459
Cust# 49926
DESCRIPTION
CYCLE DATE
AMOUNT
New World Maintenance - Analysis Base With Three Applications
01/01/2021 - 12/31/2021
$ 8,178.56
New World Maintenance -APS MCT Accident Interface
01/01/2021-12/31/2021
$ 1,114.88
New World Maintenance - ArcGIS Advanced Enterprise Server Integration
01/01/2021 - 12/31/2021
$ 743.60
New World Maintenance - ArcGIS Runtime Desktop
01/01/2021 - 12/31/2021
$ 24.96
New World Maintenance - ArcGIS Runtime Mobile In -Car
01/01/2021 - 12/31/2021
$ 347.36
New World Maintenance - AVL CAD Interface
01/01/2021 - 12/31/2021
$ 2,107.04
New World Maintenance - AVL Interface
01/01/2021 - 12/31/2021
$ 2,107.04
New World Maintenance - Base CAD/NCIC/Messaging
01/01/2021 - 12/31/2021
$
New World Maintenance - Base Message Switch to NCIC
01/01/2021 - 12/31/2021
$ 8,674.64
New World Maintenance - CAD AVL Enterprise.NET
01/01/2021-12/31/2021
$ 1,858.48
New World Maintenance - CAD Mapping Enterprise.NET
01/01/2021 - 12/31/2021
$ 1,610.96
New World Maintenance - CAD Pager Interface Enterprise. NET
01/01/2021 -12/31/2021
$ 1,610.96
New World Maintenance - Career Criminal Registry MSP
01/01/2021-12/31/2021
$ 1,487.20
New World Maintenance - Case Management MSP
01/01/2021-12/31/2021
$ 1,487.20
New World Maintenance - Citizens Reporting Interface MSP
01/01/2021 - 12/31/2021
$ 2,849.60
New World Maintenance - Combined LE/Fire/EMS CAD Enterprise.NET
01/01/2021-12131/2021
$ 17,840.16
New World Maintenance - Corrections Compliance Federal & State Reporting MSP
01/01/2021 - 12/31/2021
$ 3,221.92
New World Maintenance - Corrections Management Base MSP
OV0112021 - 12/31/2021
$ 12,639.12
New World Maintenance - Corrections Management Data Mart
01101/2021 - 12/31/2021
$ 1,487.20
New World Maintenance - Data Connector
01/0112021 - 12/31/2021
$ 5,576.48
New World Maintenance - Data Sharing Export
01/01/2021 - 12/31/2021
$ 1,363.44
New World Maintenance - Digital Imaging MSP
01101l2021 - 12/31/2021
$ -
New World Maintenance - Drivers License Mag Stripe Reader Interface
01l0112021 - 12/31/2021
$ 1,487.20
New World Maintenance - E-911 Interface Enterprise.NET
01/01/2021 - 12/31/2021
$ 1,610.96
New World Maintenance - Encoder Interface Enterprise.NET
01/01/2021-12/31/2021
$ 1,610.96
New World Maintenance - Field Investigation Field Reporting
01/01/2021 - 12/31/2021
$ 2,230.80
New World Maintenance- Field Investigations MSP
01/0112021 - 12/31/2021
$ 1,487.20
New World Maintenance - Field Reporting Data Merge
01/01/2021 - 12/31/2021
$ 619.84
New World Maintenance - Field Reporting Server
01101/2021 • 12/31/2021
$ 2,478.32
New World Maintenance - Fire CAD Via Switch (Messaging)
01/01/2021 - 12/31/2021
$ 2,091.44
New World Maintenance - Fire In Car Mapping
01/01/2021 - 12/31/2021
$ 1,114.88
New World Maintenance - Fire Records Interface Enterprise.NET
01/01/2021 - 12/31/2021
$ 3,469.44
New World Maintenance - Gang Tracking MSP
01/01/2021 - 12/31/2021
$ 2,230.80
THIS IS NOT AN INVOICE
DESCRIPTION
CYCLE DATE
AMOUNT
New World Maintenance - In Car Mapping
01/01/2021 - 12/31/2021
$ 2,974.40
New World Maintenance - LE Accident Field Reporting
01/01/2021-12/31/2021
$ 892.32
New World Maintenance - LE Accident Field Reporting
01/01/2021 - 12/31/2021
$ 8,922.16
New World Maintenance - LE Accident Field Reporting Compliance
01/01/2021-12/31/2021
$ 2,676.96
New World Maintenance - LE Accident Field Reporting Compliance
01/01/2021 -12/31/2021
$ 267.28
New World Maintenance - LE CAD Via Switch
01/01/2021 - 12/31/2021
$ 5,576.48
New World Maintenance - LE Field Reporting
01/01/2021-12/31/2021
$ 16,728.40
New World Maintenance - LE Field Reporting Compliance
01/01/2021 - 12/31/2021
$ 3,345.68
New World Maintenance - LE Management Dashboard
01/01/2021 - 12/31/2021
$ 2,478.32
New World Maintenance - LE Management Data Mart
01/01/2021 - 12/31/2021
$ 743.60
New World Maintenance - LE Management Data Mart
01/01/2021-12/31/2021
$ -
New World Maintenance - LE Records Federal & State Compliance MSP
01/01/2021-12/31/2021
$ 2,974.40
New World Maintenance - LE Records Multi -Jurisdictional Base MSP
01/01/2021 -12/31/2021
$ 17,348.24
New World Maintenance - LE State/NCIC via Switch
01/01/2021-12/31/2021
$ 3,718.00
New World Maintenance - Livescan Interface MSP
01/01/2021-12/31/2021
$ 1,734.72
New World Maintenance - MDT/MCT Base CAD/RMS Interface
01/01/2021 - 12/31/2021
$ 1,610.96
New World Maintenance - Mobile Upload of Field Reports
01/01/2021-12/3112021
$ 4,460.56
New World Maintenance - Mobile Upload Software
01/01/2021 - 12/31/2021
$ 9,293.44
New World Maintenance - Mugshot Images Download
01/01/2021 - 12/31/2021
$ 1,487.20
New World Maintenance - Multi -Server Search
01/01/2021 - 12/31/2021
$ 1,858.48
New World Maintenance - Narcotics Management MSP
01/01/2021-12/31/2021
$ 2,230.80
New World Maintenance - New World AVL
01JO112021-12/31/2021
$ 2,230.80
New World Maintenance - New World CAD Interface for Aegis/MSP
01/01/2021-12/3112021
$ 1,982.24
New World Maintenance - On -Line CAD Interface to State/NCIC Enterprise.NET
0110V2021 -12/31/2021
$ 2,107.04
New World Maintenance - On -Line Global Subjects Interface to State/NCIC MSP
01/01/2021 - 12/31/2021
$ 2,107.04
New World Maintenance - On -Line Property Checks Interface to State/NCIC MSP
0110112021 - 12/31/2021
$ 2,107.04
New World Maintenance - On -Line Wants & Warrants Interface to State/NCIC MSP
01/01/2021 - 12/31/2021
$ 2,107.04
New World Maintenance - Pre -Arrival Questionnaire Interface Enterprise.NET
01/01/2021 - 12/31/2021
$ 1,610.96
New World Maintenance - Property Room Bar Coding MSP
01/0112021 - 12/31/2021
$ 1,487.20
New World Maintenance - PSMA 40 hours
01/01/2021 - 12/31/2021
$ 6,240.00
New World Maintenance - Public Safety Mug Shots/Line-Ups MSP
01/01/2021 -12/31/2021
$ 5,576.48
New World Maintenance - RS/6000 State/NCIC Interface
01/01/2021-12/31/2021
$ -
New World Maintenance - Site License
01/01/2021-12/31/2021
$ 836.16
New World Maintenance - State/NCIC Interface MSP
01/01/2021-12/31/2021
$ 3,841.76
New World Maintenance - Ticket Writer Interface MSP
01/01/2021-12/31/2021
$ 4,336.80
New World Maintenance - Web CAD Monitor
01/01/2021-12/31/2021
$ 1,858.48
New World Maintenance - Web Query
01/01/2021-12/31/2021
$ 2,478.32
Total:
$ 228,992.40
Remittance
Tyler Technologies, Inc. (FEIN 75-2303920)
PO Box 203556
Dallas, TX 75320-3556
Questions
Tyler Technologies — Public Safety
Phone: 1-800-772-2260 Press 2, then 5
Email: ar@tylertech.com