HomeMy WebLinkAbout21-0318 Tyler Technologies A1•
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AMENDMENT
This amendment ("Amendment") is effective as of the date of signature of the last party to sign as indicated below
("Amendment Effective Date"), by and between Tyler Technologies, Inc., a Delaware corporation with offices at 840
West Long Lake Road, Troy, MI 48098 ("Tyler") and City of Elgin, with offices at 151 Douglas Ave, Elgin, IL 60120-5539
("Client").
WHEREAS, Tyler and the Client are parties to a License Agreement with an effective date of June 23, 2010 (the
"Agreement"); and
WHEREAS, Tyler and Client now desire to amend the Agreement.
NOW THEREFORE, in consideration of the mutual promises hereinafter contained, Tyler and the Client agree as follows:
1. The services set forth in Exhibit 1 and Schedule 1 to this Amendment are hereby added to the Agreement. Any
additional adjustments to scope not set forth herein must be reflected in another amendment to the
Agreement.
2. Requested custom development is invoiced 100% upon initial delivery of the interface.
3. This Amendment shall be governed by and construed in accordance with the terms and conditions of the
Agreement.
4. All other terms and conditions of the Agreement shall remain in full force and effect.
IN WITNESS WHEREOF, the parties hereto have executed this Amendment as of the dates set forth below.
Tyler Technologies, Inc.
By:
Name: Jisel
Title: Senior Corporate Attorne
Date: March 10, 2021
City of Elgin, IL
By: C
Name:`f
Title:} CJ C " I
Date: e z
Elgin, IL Custom IF Amendment 031021.doc
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Exhibit 1
Amendment Investment Summary
The following Amendment Investment Summary details the software, products, and services to be delivered by us to
you under the Agreement. This Amendment Investment Summary is effective as of the Amendment Effective Date.
In the event a comment in the following investment summary conflicts with a provision of this Amendment, the
provision in this Amendment shall control.
REMAINDER OF PAGE INTENTIONALLY LEFT BLANK
Elgin, IL Custom IF Amendment 031021.doc
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Exhibit 1
Schedule 1
Client Requested Standard Software Enhancements and/or Custom Development
1. Definition
We will provide you requested standard software enhancements and/or custom development services as discussed
below. You agree to cooperate in limiting the scope of those modifications and enhancements, as described below. Any
future work to maintain or update the custom development will require a separate contract.
An analysis and assessment to verify the scope of effort for these services will be conducted. A revised estimate for the
enhancements/customizations may be provided at the conclusion of the assessment. You may elect to cancel or proceed
with the enhancements/customizations based on the revised estimate.
Capabilities included in the initial scope:
a) Custom Software Development
While we will provide reasonable consultation, you are responsible for obtaining
technical contacts and/or technical specifications from the third parties involved.
(1) Custom Interface to Smart911 (one-way)
One way imp rt of data to CAD from Smart911
• When a Smart911 profile exists for a call received in CAD from
911(matched by phone number), narrative will be added to
the active call matching the phone number
• Narrative entry will include
o Specific text depending on a type specified by Smart911
(,g; standard or pertinent)
o A text URL to open the Smart911 profile (also specified by
Smart911)
■ Users can paste the link to a browser to open the
profile
The interface will support one Import method and format
• Data may be transmitted as a file, through a web service, as a
TCP message or other agreed upon protocol, including an
existing SFTP location.
• Schema and API details will be provided by 3rd party
2. Methodology to Provide Enhancements and/or Custom Development
a) Our Responsibility
As part of our delivery of these services, we will:
Elgin, IL Custom IF Amendment 031021.doc
(1) Review the required features for the items set forth in paragraph 1, above, with you.
(2) Prepare a Requirements Document (RD) to include:
• Detailed description of the required feature
• menu samples
• screen samples
• report samples
(3) Conduct the programming and programming test.
(4) Provide the associated in -scope training, testing and/or other support services.
For an enhancement or custom development requiring over seven (7) days of services, we will utilize the
design document procedure described below. For enhancements or custom development that requires less
than seven (7) days of services, we will use a Request For Service (RFS) procedure. Both procedures are
reviewed with you at a pre -installation planning meeting. The RFS procedure utilizes a form with a narrative
description and supporting documentation if applicable to define the work to be done.
b) Design -and Development Procedure
Agjy!i y Targeted Time
Period
(1)
We will work with your staff in completing the RD. You
To be determined
agree to be reasonable and flexible in not attempting to
design the modifications to be more extensive than called
for in the scope (cost and schedule) of this project.
(2)
We submit completed RD to you.
To be determined
(3)
You will review and sign off on the RD. Once you sign off
To be determined
on the RD, any subsequent changes must be documented
along with the impact on pricing and schedule, if any. No
programming will be done by us until the formal sign -off
and your authorization to proceed in writing.
(4)
We complete programming from RD and provide the
To be determined
associated deliverable to you.
(5)
You test software modification based on RD.
To be determined
3. Third Party Responsibilities
a)The third -party will provide a documented API that will allow access to required data via a file transfer, web
service, or TCP/IP.
b)We will not be responsible for making any modification in the 3rd party software to support this interface.
c)The third -party will work with us and you to test the interface.
Elgin, IL Custom IF Amendment 031021.doc