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Home My WebLink About12-120 Resolution No. 12-120 RESOLUTION AUTHORIZING EXECUTION OF A CUSTOMER SERVICE AGREEMENT WITH CALL ONE, INC. FOR ANALOG TELEPHONE SERVICES BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF ELGIN,ILLINOIS,that Sean R. Stegall, City Manager, be and is hereby authorized and directed to execute a Customer Service Agreement and related documents thereto on behalf of the City of Elgin with Call One,Inc. for analog telephone services, copies of which are attached hereto and made a part hereof by reference, and pursuant to a joint purchasing agreement through Suburban Purchasing Cooperative (SPC). s/David J. Kaptain David J. Kaptain, Mayor Presented: July 11, 2012 Adopted: July 11, 2012 Omnibus Vote: Yeas: 7 Nays: 0 Attest: s/Kimberly Dewis Kimberly Dewis, City Clerk SPC CALL SUBURBAN RURCHASINC: COOPERATIVE Customer Service Agreement This Customer Service Agreement("Agreement")authorizes Call One1 Inc.,with a principal place of business at 123 North Wacker, Floor 7,Chicago,IL 60606("Call One")to provide telecommunication services("Services")to the customer identified immediately below("Customer").The Services provided hereby are subject to the Terms and Conditions set forth in this Agreement. Customer City of Elgin Address 150 Dexter Court City Elgin ST IL ZIP 60120 Please check box to determine term and discount [ ) 1 Year 5%discount on lines,features,and non-termed circuits [ ]2 Year 10%discount on lines,features,and non-termed circuits [X]3 Year 15%discount on lines and features and 25%discount on non-termed circuits Usage Rates Additional Service Rates Band A: 0.0085 $!min Outbound 1+Interstate: 0.0290 $/min Band B: 0.0180 S/min Outbound 1+In-state: 0.0290 S/min Band C: 0.0180 S/min Inbound 800/888 Interstate: 0.0290 Simin Inbound 800/888 In-state: 0.0290 S/min Calling Card(s)-Domestic: 0.1500 S/min Additional Charges:Member of SPC.All rates and discounts contained in this agreement are subject to the rates and discounts contained in the SPC underlying agreement.Assume Local and Long Distance Services.Customer is responsible for any early termination fees from current provider.Waive PICC Fees. Service/Additional Terms: On BTN 847-931-5616 only assume Non-Termed Circuits(Low Bauds)and create a new BTN,leave the Centrex lines with AT&T. Replace AT&T's Voice Mail with Call Ones Voice Mail. Billing Telephone Numbers(BTN)associated with this account: Physical Location City,State BTN @ LORDS PARK;Fir 1 ELGN,IL 708-Z24-0046 @ SPARTAN MDWS GOLF COURSE;Fir 1 ELGN,IL 708-Z24-0052 150 DEXTER CT;Fir 1 ELGN,IL 708-Z24-0090 Authorized customer signature Date Callan°authorized,signature Sean R. Stegall City Manager UJefd(, LoraPrint name Tide /t... im!name to Call One Inc. - 123 N Wacker Drive 7th Floor-Chicago,IL 60606-Telephone 312-681-8300-Fax 312-681-8301 Page 1 of 3 Billing Telephone Numbers(BTN)(continued): @ SPARTAN DR&S MC LEAN BLVD ELGN,IL 708-Z24-0100 779 S MC LEAN BL;Fir 1 ELGN,IL 708-Z24-0132 150 DEXTER;Fir 1 ELGN,IL 708-Z24-0149 533 ST CHARLES;Fir 1 ELGN,IL 708-Z24-0227 @ WING PARK;Fir 1 ELGN,IL 708-Z24-1018 @ WING PARK BL;Fir 1 ELGN,IL 708-Z24-1030 35 ANN;Fir 1 ELGN,IL 708-Z24-1057 WING;Bldg MAINT ELGN,IL 708-Z24-3004 150 DEXTER CT;Fir 1 ELGN,IL 708-Z24-5036 599 S MC LEAN BL;Fir 1 ELGN,IL 847-214-8685 875 SPORTS WY;Fir 1 ELGN,IL 847-429-9287 384 S MC LEAN BL;Fir 1 ELGN,IL 847-531-8292 28 BROOKSIDE DR;Fir 1 ELGN,IL 847-608-9440 1280 BOWES CREEK BL ELGN,IL 847-695-1031 400 S MC LEAN BL;des signal control bx ELGN,IL 847-695-7332 195-1/2 OAKMONT DR;Fir 1 ELGN,IL 847-742-2961 1010 WING;Fir 1 ELGN,IL 847-931-0085 1000 WING;FIr 1;des wing park golf course club hse ELGN,IL 847-931-0170 875 SPORTS WY;Fir 1 ELGN,IL 847-931-0196 25 N STATE;des se corner yellow controller box ELGN,IL 847-931-4693 1320 E CHICAGO;des lift sta ELGN,IL 847-931-5095 150 DEXTER CT;des basm ELGN,IL 847-931-5616 749 SCOTT DR;des basm ELGN,IL 847-931-6630 715 S MC LEAN BL;FIr 1 ELGN,IL 847-931-7305 715 S MC LEAN BL;Fir 1 ELGN,IL 847-931-7349 838 DOUGLAS AV;Fir 1 ELGN,IL 847-931-8153 245 FULTON;Fir 1 ELGN,IL 847-931-9671 37W500 HOPPS RD;FIr 1 ELGN,IL 847-R06-4782 151 DOUGLAS AV;Fir 1 ELGN,IL 847-Z24-5052 777 S STATE ELGN,IL 847-Z97-3010 151 DOUGLAS AV;FIr 3 ELGN,IL 847-Z99-1977 200 E CHICAGO ELGN,IL 847-Z99-5215 Customer initials `5S Call One initials Call One Inc. - 123 N Wacker Drive 7th Floor-Chicago,IL 60606-Telephone 312-681-8300-Fax 312-681-8301 Page2of3 1V Terms and Conditions 1.Term.Customer hereby orders the Local Exchange,Interexchange and miscellaneous services incident thereto as described herein(collectively,the "Services")for the term selected by Customer on Page 1 of this Agreement(the"Term"),effective as of the date the Services are installed or first provided(the"Effective Date").Upon expiration of the Term,the usage rates and monthly recurring charges applicable to a Term other than Month-to-Month will revert to Call One's prevailing month-to-month rates unless Customer has(1)entered into a successor agreement or(2)canceled the Service,in each case effective as of the expiration of the Term.Call One is not responsible for notifying customer of the expiration of any Term. 2.Rates.(a)Unless otherwise specified on Page 1 of this Agreement,Call One's prevailing month-to-month rates for lines,features,other monthly recurring charges and non-recurring charges(e.g.,installation,service establishment and/or other non-recurring charges)will apply to the Services.By executing this Agreement,Customer acknowledges that it has received notice of and is aware of the rates and other charges that apply to the Services that are not specifically identified on Page 1 of this Agreement.If there is any change to Call One's prevailing rates or charges that apply to the Services,Customer will be notified in Its monthly invoice or in the applicable state tariff,effective as stated therein.If Customer has elected a Term other than Month-to-Month,the usage rates and monthly recurring charges(each expressed as a rate or as a discount off Call One's prevailing month-to-month rates)identified on Page 1 of this Agreement will apply to the Services during the Term.(b)Call One shall also bill Customer as a separate line item all applicable federal,state and other governmental fees,surcharges and taxes.(c)Call One may,at its sole discretion,increase the rates for Band C,1+long distance or inbound 800/888 toll-free Services,if and to the extent the charge from the local exchange carrier to terminate the outbound calls or to originate the inbound calls exceeds twenty-five percent of the rate for that Service,and that Service will be provided on a month-to-month term. 3.Authorization.Customer authorizes Call One to act as its agent for purposes of obtaining information on Customer's existing telecommunications and related service(s)end to submit orders to reflect the Services ordered under this Agreement for the specific Billing Telephone Numbers(BTN)and/or physical locations listed below and included in any supplement to this Agreement.This grant of agency shall remain in effect until revoked by Customer. 4.Existing Commitments.(a)If Customer has an existing term commitment contract with another service provider(a"Third Party Commitment"), Customer acknowledges that,in addition to the Terms and Conditions of this Customer Service Agreement,Customer shall remain obligated under the terms of such Third Party Commitment and shall be solely responsible for any penalties,fees or charges by virtue of that Third Party Commitment.(b) If,as part of Call One's provision of Services,Customer terminates a Third Party Commitment(s),Customer agrees that it is solely responsible for the fees associated with such termination.Further,no discount is provided for the related services unless and until Customer has agreed to terminate the Third Party Commitment(s)as provided above or the Third Party Commitment(s)has expired and Customer has entered a new agreement directly with Call One. 5.Early Termination/Cancellation.Customer shall be required to provide Call One a minimum of 30 days notice in writing of any termination/cancellation of Service(s).(a)If Customer terminates the Service in whole or in part prior to the expiration of the Term,Customer will be liable for an early termination charge equal to the Term Savings Recovery.As used herein,"Term Savings Recovery"is the total usage and monthly recurring charge discount received by the Customer calculated as follows:(A)the difference between the total usage charges billed to Customer at the discounted rates Customer received for the Term selected in this Agreement and the total usage charges that would have been billed to Customer at the Call One tariff month-to-month usage rates in effect as of the Effective Date;and(B)the difference between the discounted monthly recurring charges Customer received for the Term selected in this Agreement and the Call One tariff non-discounted monthly recurring charges in effect as of the Effective Date limes the number of months Service was provided.In addition,Customer shall also be liable for any installation and/or other non-recurring charges that were waived.(b)If Call One terminates Service(s)in whole or in part due to Customer's non-payment or default,customer will be deemed to terminate the Service(s)and liable for all early termination charges.(c)If Customer cancels Service before the Service is established,Customer shall be liable to Call One for all reasonable expenses incurred by Call One to process the order for Service. 6.Inside Wiring.The applicable rates for inside wiring provided directly by Call One to Customer are specified on the technician-charges page of the Call One website at www.callone.com.Inside wiring provided by a third party vendor will be billed at their applicable rates and charges.In addition,any installation charges identified on Page 1 of this Agreement applies to the Initial Service installation and does not include inside materials and wiring. 7.Liability.The entire liability of Call One,if any,for damages to Customer or to any third party whether in negligence,tort,contract or otherwise,which may arise from Call One's performance or non-performance of the Services is limited to an amount equal to a prorated adjustment of applicable monthly recurring charges for the Services affected or any portion thereof.The foregoing limitation of liability includes any mistakes,omissions,interruptions, delays,errors or defects in transmission occurring in the course of installing and/or furnishing the Service. 8.Applicability of Tariffs.This Agreement orders Services at rates provided herein and subject to the terms and conditions set forth in Call One's then-applicable state tariff,which tariff is incorporated by reference.State tariffs are available through the regulatory page of the Call One web site currently at www.callone.com.Customer acknowledges all services purchased pursuant to this agreement are for business purposes. 9.Assignment.Customer may not assign this Agreement(by operation of law or otherwise)without the prior written consent of Call One,which consent will not be unreasonably withheld or delayed.Any prohibited assignment shall be void ab initio. 10.Entire Agreement.Signed facsimile or scanned copies of this Agreement will legally bind the parties to the same extent as originally executed documents.The terms contained in this Agreement and any documents attached and referenced herein constitute the entire agreement between the parties with respect to the subject matter hereof. 11.Jurisdiction I Collection Costs.Any action or proceeding arising out of or related to this Agreement,the Tariffs or Services may be commenced in any state or Federal court of competent jurisdiction in the State of Illinois.The Parties submit and expressly consent to the jurisdiction of such court and expressly waive any right to a trial by jury.Call One shall be entitled to recover from Customer all reasonable collection costs,Including attorneys fees. Ss Customer initials Call One initials Call One Inc. 123 N Wacker Drive 7th Floor-Chicago,IL 60606-Telephone 312-681-8300-Fax 312-681-8301 w Page 3 of 3 CALL 4.1 .- Addendum 1. At page 1 of 3 of the customer service agreement, in the first paragraph, amend"Call One® Inc." to "Call One®, Inc.,an Illinois corporation". • 2. At page 3 of 3 of the customer service agreement, under the heading"Terms and Conditions", at Section 1 under the heading"Term",amend"canceled the Service"to"canceled the Services". E- 3. At page 3 of 3 of the customer service agreement,under the heading"Terms and Conditions", under the subheading"Authorization" at subparagraph 3,amend"in any supplement"to"in any supplement or attachment". 4. At page 3 of 3 of the customer service agreement,under the heading"Terms and Conditions", and under the subheading"Existing Commitments", amend "responsible"to"liable"at each point that it appears.Also,amend"no discount is provided"to"no discount shall be provided". 5. At page 3 of 3 of the customer service agreement,under the heading"Terms and Conditions", and under the subheading"Early Termination/Cancellation",at subparagraph 5, amend"any termination/cancellation of Service(s)"to"any early termination/cancellation of Service(s) other than as provided by this Agreement by the"expiration of the Term"." 6. At page 3 of 3 of the customer service agreement,under the heading"Terms and Conditions", under the subheading"Early Termination/Cancellation",at subparagraph 5,amend"will be deemed to terminate the Service(s)and liable"to"will be deemed to have terminated the Service(s)and to be liable". 7 At page 3 of 3 of the customer service agreement,under the heading"Terms and Conditions", • under the subheading"Applicability of Tariffs",at subparagraph 8,amend"is incorporated by reference" to"is incorporated herein by reference", 8 At page 3 of 3 of the customer service agreement,under the heading"Terms and Conditions", > 'S under the subheading"Jurisdiction/Collection Costs",at subparagraph 11,amend"including attorneys fees" [sicj to"excluding attorney's fees". ` 9 In the first paragraph at page 1 of 3 of the point-to-point re-contracted customer service agreement,amend"Call One®Inc."to"Call One®,Inc.,an Illinois corporation". J.Y-1/ r C ss CALLCIOMs 10. At page 3 of 3 of the point-to-point re-contracted customer service agreement, under the subheading "Terms and Conditions", under the subheading "Rates", at paragraph 2, amend "will apply to the Services" to "will apply to the Service". Also, amend "incident to the Services" to "incident to the Service". 11. At page 3 of 3 of the point-to-point re-contracted customer service agreement,under the subheading"Terms and Conditions",under the subheading"Early Termination/Cancellation",at subparagraph 4,amend"any termination/cancellation of Service(s)"to"any early termination/cancellation of Service(s)other than as provided by this agreement as to the expiration ofthe Term as provided herein". 12. At page 3 of 3 of the point-to-point re-contracted customer service agreement,under subheading "Terms and Conditions",under the subparagraph"Applicability of Tariffs",at subparagraph 7, amend"which tariffs is incorporated by reference"to"which tariff is incorporated herein by reference". • 13. At page 3 of 3 of the point-to-point re-contracted customer service agreement,under the subheading"Terms and Conditions",under the subparagraph"Entire Agreement",at subparagraph 9,amend"oral or written" to"oral,written or implied". " 14. At page 3 of 3 of the point-to-point re-contracted customer service agreement,under the subheading"Terms and Conditions",under the subparagraph"Jurisdiction/Collection Costs",at J y% subparagraph 10,amend"including attorneys fees" [sic]to"excluding attorney's fees". Y1 City of Elgin Call One Inc. r Signature �Cele �+ Print Name Sean R. Stegall ,HCl <, r 7 Title City Manager bio C. G ( O F qty�I.2%' i-✓t C� L Date July 11, 2012 2 JO f 2-- • CALL Letter of Authorization To Whom It May Concern: The undersigned hereby appoints Call One Inc.to act as its agent with:Local Exchange Carriers,Long Distance Carriers,Equipment Vendors,Consultants,and Local Loop Service Providers(Internet)for purposes of obtaining information regarding current long distance services,local telephone,data and internet services(including Customer Service Reports and Customer contracts),credit,and billing. This authorization shall remain in effect until modified or revoked in writing and shall cover the Billing Telephone Numbers identified below and any continuation sheet. Obtain information from carrier(s). Accept ❑ Decline 0 Obtain both current and past billing invoices. Accept ❑ Decline 0 Authorize changes to services and carrier(s). Accept ❑ Decline ❑ Customer City of Elgin Address 150 Dexter Court City Elgin ST IL ZIP 60120 _ /e/1/11( /- <P ��'e 7.11.12 Authorized c omen signature Date Sean R. Stegall City Manager Printed name Title Billing Telephone Numbers(BTN)associated with this account: 7082240046 7082240052 7082240090 7082240100 7082240132 7082240149 7082240227 7082241018 708Z241030 7082241057 7082243004 7082245036 8472148685 8474299287 8475318292 8476089440 8476951031 8476957332 8477422961 8479310085 8479310170 8479310196 8479314693 8479315095 Call One Inc. 123 N Wacker Drive 7th Floor-Chicago,IL 60606-Telephone 312-681-8300-Fax 312-681-8301 W Page 1 of 2 N CALLCP 8479315616 8479316630 8479317305 8479317349 8479318153 8479319671 847R064782 847Z245052 847Z973010 847Z991977 847Z995215 Call One Inc. 123 N Wacker Drive 7th Floor-Chicago,IL 60606-Telephone 312-681-8300-Fax 312-681-8301 CA) Page 2 of 2 SPC CALL() INEZ: SUBURBAN PUlkC'HASINti COOPERATIVE Point-to-Point Re-Contracted Customer Service Agreement This Customer Service Agreement("Agreement")authorizes Call OnecE Inc.,with a principal place of business at 123 North Wacker, Floor 7,Chicago,IL 60606("Call One")to provide telecommunication services("Services")to the customer identified immediately below("Customer").The Services provided hereby are subject to the Terms and Conditions set forth in this Agreement. Customer City of Elgin Address 150 Dexter Court City Elgin ST IL ZIP 60120 Service Details: BTN 847Z991977 Circuit ID DHZC.845166 Service Point to Point Monthly Charge $712.00 Speed Tl Non-recurring Charge N/A Term 12 Months Host Address 151 Douglas Ave,Elgin Host TN 847-931 Remote Address 1551 Dundee Ave,Elgin Remote TN 847-931 BTN 847Z991977 Circuit ID DHZC.845167 Service Point to Point Monthly Charge $712.00 Speed TI Non-recurring Charge N/A Term 12 Months Host Address 151 Douglas Ave,Elgin Host TN 847-931 Remote Address 120 S State,Elgin Remote TN 847-931 By signing below,Customer acknowledges that it understands and accepts the rates,terms and conditions for the Service and that the signatory represents that he/she is duly authorized to execute this Agreement on behal of the Customer. 4(,,d•,�C' 1 -ii-t21d customer signature Date _ CallOear rho ted signature Sean R. Stegall City Manager ` 411I Ie Prim name Title "rim name ate Call One Inc. 123 N Wacker Drive 7th Floor-Chicago,IL 60606-Telephone 312-681-8300-Fax 312-681-8301 Page 1of3 Service Details(Continued): BTN 847Z991977 Circuit ID DHZA.004828 Service Point to Point Monthly Charge $712.00 Speed TI Non-recurring Charge N/A Term 12 Months Host Address 151 Douglas Ave,Elgin Host TN 847-695 Remote Address 10N459 Nestler Rd,Elgin Remote TN 847-695 BTN 847Z991977 Circuit ID DHZC.845165 Service Point to Point Monthly Charge $712.00 Speed Ti Non-recurring Charge N/A Term 12 Months Host Address 151 Douglas Ave,Elgin Host TN 847-931 Remote Address 74 N Airlite,Elgin Remote TN 847-931 Customer initials Call One initials Call One Inc. �. 123 N Wacker Drive 7th Floor-Chicago,IL 60606-Telephone 312-681-8300-Fax 312-681-8301 W W Page 2 of 3 Terms and Conditions 1.Term.Customer hereby orders the Service and miscellaneous services incident thereto as described identified on Page 1 of this Agreement (collectively,the"Service")for the term selected by Customer on Page 1 of this Agreement(the"Term").The Term shall begin on the later of(i)the date Call One signs the first page of this Agreement and(ii)the date any installation necessary to begin the Service is completed. 2.Rates.(a)The Monthly Charge identified on Page 1 of this Agreement will apply to the Services during the Term.Upon expiration of the Term,the Monthly Charge will revert to Call One's prevailing month-to-month rates for the Service unless Customer has(1)entered into a successor agreement or(2)canceled the Service,in each case effective as of the expiration of the Term.(b)Installation,service establishment and/or other non-recurring charges("Non-Recurring Charges")incident to the Services will apply as Identified on Page 1 of this Agreement.(c)Call One shall also bill Customer as a separate line item all applicable federal,state and other governmental fees,surcharges and taxes. 3.Authorization.Customer authorizes Call One to act as its agent for purposes of obtaining information on Customer's existing service(s)and to submit orders to reflect the Services ordered under this Agreement for the specific physical locations listed on Page 1 and Included in any supplement to this Agreement.This grant of agency shall remain in effect until revoked by Customer. 4.Early Termination/Cancellation.Customer shall be required to provide Call One a minimum of 30 days notice in writing of any termination/cancellation of Service(s).(a)If Customer terminates the Service in whole or in part prior to the expiration of the Term,Customer will be liable for an early termination charge,as liquidated damages and not as a penalty,equal to the Monthly Charge payments remaining for the Term of this Agreement and any installation and/or other non-recurring charges that were waived.(b)If Customer cancels Service before the Service is established,Customer shall be table to Call One for all reasonable expenses incurred by Call One to process the order for Service and as applicable in installing the required equipment and facilities including any special construction charges.Termination/cancellation charges are due within fifteen(15)days of the effective date of termination/expiration. 5.Inside Wiring.The applicable rates for inside wiring provided directly by Call One to Customer are specified on the technician-charges page of the Call One website at www.callone.com.Inside wiring provided by a third party vendor will be billed at their applicable rates and charges.In addition,any installation charges identified on Page 1 of this Agreement applies to the initial Service installation and does not include inside materials and wiring. 6.Liability.The entire liability of Call One,if any,for damages to Customer or to any third party whether in negligence,tort,contract or otherwise,which may arise from Call One's performance or non-performance of the Services is limited to an amount equal to a prorated adjustment of applicable Monthly Charges for the Services affected or any portion thereof.The foregoing limitation of liability includes any mistakes,omissions,interruptions,delays, errors or defects in transmission occurring in the course of installing and/or furnishing the Service. 7.Applicability of Tariffs.This Agreement orders Services at rates provided herein and subject to the terms and conditions set forth in Call One's then-applicable state tariff,which tariffs is incorporated by reference.State tariffs are available through the regulatory page of the Call One website currently at www.callone.com.Customer acknowledges all services purchased pursuant to this agreement are for business purposes. 8.Assignment.Customer may not assign this Agreement(by operation of law or otherwise)without the prior written consent of Call One,which consent will not be unreasonably withheld or delayed.Any prohibited assignment shall be void ab initio. 9.Entire Agreement.Signed facsimile copies of this Agreement will legally bind the parties to the same extent as originally executed documents.The terms contained in this Agreement and any documents attached hereto and referenced herein or therein constitute the entire agreement between the parties with respect to the subject matter hereof,superseding all prior and contemporaneous understandings,proposals and other communications,oral or written. 10.Jurisdiction/Collection Costs.Any action or proceeding arising out of or related to this Agreement,the Tariffs or Services may be commenced in any state or Federal court of competent jurisdiction in the State of Illinois.The Parties submit and expressly consent to the jurisdiction of such court and expressly waive any right to a trial by jury.Call One shall be entitled to recover from Customer all reasonable collection costs,including attorneys fees. Customer initials S Call One initials Call One Inc. -06 123 N Wacker Drive 7th Floor-Chicago,IL 60606-Telephone 312-681-8300-Fax 312-681-8301 w Page 3 of 3 f1, ELGIN THE CITY IN THE SUBURBS- AGENDA ITEM: G MEETING DATE: June 27, 2012 ITEM: Suburban Purchasing Cooperative Contract Purchase: Agreement with Call One, Inc. for Analog Telephone Services ($65,076) OBJECTIVE: Reduce the cost of providing analog telephone service. RECOMMENDATION: Approve the agreement with Call One, Inc. to reduce analog telephone service costs to the city in the amount of$65,076. BACKGROUND The city's primary telephone service is provided through the voice-over-IP (VOIP) system that has been in place since 2003. The VOIP phone system reduced the city's cost of telephone ser- vice by more than $40,000 per month. While there are more than 700 phone lines in the VOIP system, the city still has 150 analog phone lines, plus other "low baud" digital circuits with AT&T for the public safety radio and alarm monitoring systems. In an effort to further reduce telephone costs, competitive service providers have been evaluated as an alternative to AT&T to provide telephone service analog phone lines. OPERATIONAL ANALYSIS While the city has received an adequate level of service and support from AT&T over the years, costs have been creeping up and quality of customer service declining. AT&T has recently re- placed the city's dedicated account representative. While a number of competitive service pro- viders and local exchange carriers are active in the marketplace, one particular firm, Call One, Inc., has been consistently held in high regard by a significant number of municipalities and governmental organizations. Call One, Inc. is not an actual local exchange carrier but is a reseller of the same AT&T service currently used by the city. Call One acts as a wholesaler of AT&T and other telecom carrier ser- vices, while adding their own billing and providing enhanced customer services. They provide services to more than 60 area municipalities, as well as being associated with the Lake County J�. Municipal League, Northwest Municipal Conference, West Central Municipal Conference and Will County Government League. Call One has a competitively awarded contract with the Sub- urban Purchasing Cooperative (SPC). The agreement between the city and Call One is based on the SPC contract rates. Call One's municipal references have been checked and received con- sistent positive feedback. Most Call One clients renew their service for additional multi-year terms. INTERESTED PERSONS CONTACTED None. FINANCIAL ANALYSIS Call One, Inc. is offering lower rates on three components of the city's telecom expenses: local service charges, local usage rates and long distance rates. Call One conducted a review of the current inventory of circuits and services and provided the following savings estimate. Estimated Monthly Charges AT&T Call One Savings Local Service $7,335 $ 5,292 $ 2,043 Local Usage $1,083 $ 131 $ 952 Long Distance $ 9 $ 0 $ 9 $ 3,004 The cost estimates are based on a three year commitment. Call One offers a 30 percent dis- count from AT&T's tariff rates. Currently, all rate changes are passed through by AT&T in the monthly billing. By switching to Call One, the city would save $36,048 annually. Another matter to be considered is that the discount agreement offered by AT&T includes a minimum annual revenue and usage commitment. This effectively is a disincentive to reducing the number of lines and circuits over the three year term of the agreement. Call One requires no such minimums and facilitates reducing the number of lines and circuits as needs and tech- nology change. Both AT&T and Call One offer three year agreements. A copy of Call One's Sav- ings Analysis & Customer Service Agreement Terms and Conditions is attached. Contracting with Call One will also allow the city to realize time savings by converting to consol- idated billing. Currently the city receives more than 40 bills per month from AT&T because of different bill cycles. AT&T's consolidated billing makes distribution across funds and depart- ments difficult and therefore the bills are processed individually. Call One offers a workable consolidated billing option, and in speaking with other municipalities, it would be easily adapt- able to the city's needs. 111 J ► 2 BUDGET IMPACT FUND(S) ACCOUNT(S) PROJECT AMOUNT AMOUNT #(S) BUDGETED AVAILABLE Sewer Operating 430-4202-772.38-01 N/A $ 9,880 $ ,920 General 010-3301-751.38-01 N/A $ 9,100 $ 3,782 E911 Telephone Sys- 220-0000-791.38-01 tern N/A $ 84,000 $52,585 General 010-3371-764.38-01 _ N/A $ 28,500 $19,164 Golf Operating 540-5802-775.38-01 N/A $ 4,080 $ 2,783 General 010-2306-731.38-01 N/A $116,800 $62,351 Parks & Recreation 296-5071-766.38-01 N/A $ 2,500 $ 1,481 Golf Operating 540-5801-775.38-01 N/A $ 8,000 $ 5,446 General 010-2801-735.38-01 N/A $ 23,000 $14,273 Parks & Recreation 296-5012-762.38-01 N/A $ 7,000 $ 4,760 General 010-0301-711.38-01 N/A $ 7,020 $ 3,755 General 010-2309-731.38-01 N/A $ 8,220 $ 5,414 General 010-3344-755.38-01 N/A $ 18,700 $12,150 Parks & Recreation 296-5402.765.38-01 N/A $ 5,000 $ 3,322 General 010-0102-701.38-01 N/A $ 13,185 $ 8,544 LEGAL IMPACT The Suburban Purchasing Cooperative (SPC) is a joint purchasing program sponsored by the Northwest Municipal Conference, DuPage Mayors & Managers Conference, South Suburban Mayors and Managers Association and Will County Governmental League. Together, the SPC represents 135 municipalities and townships in the Chicagoland region. Section 5.02.020B of the procurement ordinance authorizes "purchases made pursuant to any joint purchasing pro- gram sponsored by the state or other governmental agency or association". ALTERNATIVES The city council could choose not to approve the agreement with Call One, Inc. and continue paying full, undiscounted rates to AT&T NEXT STEPS Execute the agreement with Call One, Inc. r J1. 4111) Originators: Jeff Massey, Information Technology Services Director Final Review: Colleen Lavery, Chief Financial Officer William A. Cogley, Corporation Counsel/Chief Development Officer Richard G. Kozal, Assistant City Manager/Chief Operating Officer Sean R. Stegall, City Manager ATTACHMENTS A. Agreement with Call One, Inc. 4 SPC �> COOPERATIVE Customer Service Agreement This Customer Service Agreement("Agreement")authorizes Call One®Inc.,with a principal place of business at 123 North Wacker, Floor 7,Chicago,IL 60606("Call One")to provide telecommunication services("Services")to the customer identified immediately below("Customer").The Services provided hereby are subject to the Terms and Conditions set forth in this Agreement. Customer City of Elgin Address 150 Dexter Court City Elgin ST IL ZIP 60120 Please check box to determine term and discount [ ] I Year 5%discount on lines,features, and non-termed circuits [ ] 2 Year 10%discount on lines,features,and non-termed circuits [X] 3 Year 15%discount on lines and features and 25%discount on non-termed circuits Usage Rates Additional Service Rates Band A: 0.0085 $/min Outbound 1+Interstate: 0.0290 $/min Band B: 0.0180 $/min Outbound 1+In-state: 0.0290 $/min Band C: 0.0180 $/min Inbound 800/888 Interstate: 0.0290 $/min Inbound 800/888 In-state: 0.0290 $/min Calling Card(s)-Domestic: 0.1500 $/min Additional Charges: Member of SPC.All rates and discounts contained in this agreement are subject to the rates and discounts contained in the SPC underlying agreement. Assume Local and Long Distance Services. Customer is responsible for any early termination fees from current provider. Waive PICC Fees. Service/Additional Terms: On BTN 847-931-5616 only assume Non-Termed Circuits(Low Bauds) and create a new BTN, leave the Centrex lines with AT&T. Replace AT&T's Voice Mail with Call Ones Voice Mail. Billing Telephone Numbers (BTN) associated with this account: Physical Location City,State BTN @ LORDS PARK;Fir 1 ELGN, IL 708-Z24-0046 @ SPARTAN MDWS GOLF COURSE; Fir 1 ELGN, IL 708-Z24-0052 150 DEXTER CT;Fir 1 ELGN, IL 708-Z24-0090 Authorized customer signature Date CallOne authorized signature Print name Title Print name Date Call One Inc. �. 123 N Wacker Drive 7th Floor-Chicago,IL 60606-Telephone 312-681-8300-Fax 312-681-8301 GJ Page 1 of 3 Billing Telephone Numbers (BTN) (continued): @ SPARTAN DR&S MC LEAN BLVD ELGN, IL 708-Z24-0100 779 S MC LEAN BL;Fir 1 ELGN, IL 708-Z24-0132 150 DEXTER; Fir 1 ELGN, IL 708-Z24-0149 533 ST CHARLES;Fir 1 ELGN, IL 708-Z24-0227 @ WING PARK;Fir 1 ELGN, IL 708-Z24-1018 @ WING PARK BL;Fir 1 ELGN, IL 708-Z24-1030 35 ANN,Fir 1 ELGN, IL 708-Z24-1057 @ WING; Bldg MAINT ELGN, IL 708-Z24-3004 150 DEXTER CT;FIr 1 ELGN, IL 708-Z24-5036 599 S MC LEAN BL;Fir 1 ELGN, IL 847-214-8685 875 SPORTS WY;FIr 1 ELGN, IL 847-429-9287 384 S MC LEAN BL;Fir 1 ELGN, IL 847-531-8292 28 BROOKSIDE DR;Fir 1 ELGN, IL 847-608-9440 1280 BOWES CREEK BL ELGN, IL 847-695-1031 400 S MC LEAN BL;des signal control bx ELGN, IL 847-695-7332 195-1/2 OAKMONT DR;Fir 1 ELGN, IL 847-742-2961 1010 WING;Fir 1 ELGN, IL 847-931-0085 1000 WING;Fir 1;des wing park golf course club hse ELGN, IL 847-931-0170 875 SPORTS WY;Fir 1 ELGN, IL 847-931-0196 25 N STATE;des se corner yellow controller box ELGN, IL 847-931-4693 1320 E CHICAGO;des lift sta ELGN, IL 847-931-5095 150 DEXTER CT;des basm ELGN, IL 847-931-5616 749 SCOTT DR;des basm ELGN, IL 847-931-6630 715 S MC LEAN BL;Fir 1 ELGN, IL 847-931-7305 715 S MC LEAN BL;Fir 1 ELGN, IL 847-931-7349 838 DOUGLAS AV;FIr 1 ELGN, IL 847-931-8153 245 FULTON;Fir 1 ELGN, IL 847-931-9671 37W500 HOPPS RD;Fir 1 ELGN, IL 847-R06-4782 151 DOUGLAS AV;Fir 1 ELGN, IL 847-Z24-5052 777 S STATE ELGN, IL 847-Z97-3010 151 DOUGLAS AV;Fir 3 ELGN, IL 847-Z99-1977 200 E CHICAGO ELGN, IL 847-Z99-5215 Customer initials Call One initials —:11) Call One Inc. 123 N Wacker Drive 7th Floor-Chicago,IL 60606-Telephone 312-681-8300-Fax 312-681-8301 W N Page 2 of 3 Terms and Conditions 1.Term.Customer hereby orders the Local Exchange, Interexchange and miscellaneous services incident thereto as described herein(collectively,the "Services")for the term selected by Customer on Page 1 of this Agreement(the"Term"),effective as of the date the Services are installed or first provided(the"Effective Date"). Upon expiration of the Term,the usage rates and monthly recurring charges applicable to a Term other than Month-to-Month will revert to Call One's prevailing month-to-month rates unless Customer has(1)entered into a successor agreement or(2)canceled the Service,in each case effective as of the expiration of the Term.Call One is not responsible for notifying customer of the expiration of any Term. 2.Rates.(a)Unless otherwise specified on Page 1 of this Agreement,Call One's prevailing month-to-month rates for lines,features,other monthly recurring charges and non-recurring charges(e.g., installation,service establishment and/or other non-recurring charges)will apply to the Services.By executing this Agreement,Customer acknowledges that it has received notice of and is aware of the rates and other charges that apply to the Services that are not specifically identified on Page 1 of this Agreement.If there is any change to Call One's prevailing rates or charges that apply to the Services,Customer will be notified in its monthly invoice or in the applicable state tariff,effective as stated therein. If Customer has elected a Term other than Month-to-Month,the usage rates and monthly recurring charges(each expressed as a rate or as a discount off Call One's prevailing month-to-month rates)identified on Page 1 of this Agreement will apply to the Services during the Term.(b)Call One shall also bill Customer as a separate line item all applicable federal,state and other governmental fees,surcharges and taxes.(c)Call One may,at its sole discretion,increase the rates for Band C, 1+long distance or inbound 800/888 tot-free Services,if and to the extent the charge from the local exchange carrier to terminate the outbound calls or to originate the inbound calls exceeds twenty-five percent of the rate for that Service,and that Service will be provided on a month-to-month term. 3.Authorization.Customer authorizes Call One to act as its agent for purposes of obtaining information on Customer's existing telecommunications and related service(s)and to submit orders to reflect the Services ordered under this Agreement for the specific Billing Telephone Numbers(BTN)and/or physical locations listed below and included in any supplement to this Agreement.This grant of agency shall remain in effect until revoked by Customer. 4.Existing Commitments.(a)If Customer has an existing term commitment contract with another service provider(a"Third Party Commitment"), Customer acknowledges that,in addition to the Terms and Conditions of this Customer Service Agreement,Customer shall remain obligated under the terms of such Third Party Commitment and shall be solely responsible for any penalties,fees or charges by virtue of that Third Party Commitment.(b) If,as part of Call One's provision of Services,Customer terminates a Third Party Commitment(s),Customer agrees that it is solely responsible for the fees associated with such termination. Further,no discount is provided for the related services unless and until Customer has agreed to terminate the Third Party Commitment(s)as provided above or the Third Party Commitment(s)has expired and Customer has entered a new agreement directly with Call One. 5.Early Termination/Cancellation.Customer shall be required to provide Call One a minimum of 30 days notice in writing of any termination/cancellation of Service(s).(a)If Customer terminates the Service in whole or in part prior to the expiration of the Term,Customer will be liable for an early termination charge equal to the Term Savings Recovery.As used herein,"Term Savings Recovery"is the total usage and monthly recurring charge discount received by the Customer calculated as follows:(A)the difference between the total usage charges billed to Customer at the discounted rates Customer received for the Term selected in this Agreement and the total usage charges that would have been billed to Customer at the Call One tariff rmonth-to-month usage rates in effect as of the Effective Date;and(B)the difference between the discounted monthly recurring charges Customer received for the Term selected in this Agreement and the Call One tariff non-discounted monthly recurring charges in effect as of the Effective Date times the number of months Service was provided. In addition,Customer shall also be liable for any installation and/or other non-recurring charges that were waived.(b)If Call One terminates Service(s)in whole or in part due to Customer's non-payment or default,customer will be deemed to terminate the Service(s)and liable for all early termination charges.(c)If Customer cancels Service before the Service is established,Customer shall be liable to Call One for all reasonable expenses incurred by Call One to process the order for Service 6.Inside Wiring The applicable rates for inside wiring provided directly by Call One to Customer are specified on the technician-charges page of the Call One website at www.callone.com. Inside wiring provided by a third party vendor will be billed at their applicable rates and charges.In addition,any installation charges identified on Page 1 of this Agreement applies to the initial Service installation and does not include inside materials and wiring. 7 Liability.The entire liability of Call One, if any,for damages to Customer or to any third party whether in negligence,tort,contract or otherwise,which may arise from Call One's performance or non-performance of the Services is limited to an amount equal to a prorated adjustment of applicable monthly recurring charges for the Services affected or any portion thereof.The foregoing limitation of liability includes any mistakes,omissions,interruptions, delays,errors or defects in transmission occurring in the course of installing and/or furnishing the Service. 8.Applicability of Tariffs.This Agreement orders Services at rates provided herein and subject to the terms and conditions set forth in Call One's then-applicable state tariff,which tariff is incorporated by reference.State tariffs are available through the regulatory page of the Call One web site currently at www.callone.com.Customer acknowledges all services purchased pursuant to this agreement are for business purposes. 9.Assignment.Customer may not assign this Agreement(by operation of law or otherwise)without the prior written consent of Call One,which consent will not be unreasonably withheld or delayed.Any prohibited assignment shall be void ab initio. 10.Entire Agreement.Signed facsimile or scanned copies of this Agreement will legally bind the parties to the same extent as originally executed documents.The terms contained in this Agreement and any documents attached and referenced herein constitute the entire agreement between the parties with respect to the subject matter hereof. 11.Jurisdiction/Collection Costs.Any action or proceeding arising out of or related to this Agreement,the Tariffs or Services may be commenced in any state or Federal court of competent jurisdiction in the State of Illinois.The Parties submit and expressly consent to the jurisdiction of such court and expressly waive any right to a trial by jury.Call One shall be entitled to recover from Customer all reasonable collection costs,including attorneys fees. Customer initials Call One initials Call One Inc. - 123 N Wacker Drive 7th Floor-Chicago,IL 60606-Telephone 312-681-8300-Fax 312-681-8301 W N Page 3 of 3 SPC SUBURBAN PURCHASING COOPERATIVE Point-to-Point Re-Contracted Customer Service Agreement This Customer Service Agreement("Agreement")authorizes Call One® Inc.,with a principal place of business at 123 North Wacker, Floor 7,Chicago,IL 60606("Call One")to provide telecommunication services("Services")to the customer identified immediately below("Customer").The Services provided hereby are subject to the Terms and Conditions set forth in this Agreement. Customer City of Elgin Address 150 Dexter Court City Elgin ST IL ZIP 60120 Service Details: BTN 847Z991977 Circuit ID DHZC.845166 Service Point to Point Monthly Charge $712.00 Speed T1 Non-recurring Charge N/A Term 12 Months Host Address 151 Douglas Ave,Elgin Host TN 847-931 Remote Address 1551 Dundee Ave,Elgin Remote TN 847-931 BTN 847Z991977 Circuit ID DHZC.845167 Service Point to Point Monthly Charge $712.00 Speed T1 Non-recurring Charge N/A Term 12 Months Host Address 151 Douglas Ave,Elgin Host TN 847-931 Remote Address 120 S State,Elgin Remote TN 847-931 By signing below,Customer acknowledges that it understands and accepts the rates,terms and conditions for the Service and that the signatory represents that he/she is duly authorized to execute this Agreement on behalf of the Customer. Authorized customer signature Date CallOne authorized signature Print name Title Print name Date —411 Call One Inc. 123 N Wacker Drive 7th Floor-Chicago,IL 60606-Telephone 312-681-8300-Fax 312-681-8301 W W Page 1 of 3 Service Details (Continued): rik* BTN 847Z991977 Circuit ID DHZA.004828 Service Point to Point Monthly Charge $712.00 Speed T1 Non-recurring Charge N/A Term 12 Months Host Address 151 Douglas Ave,Elgin Host TN 847-695 Remote Address I ON459 Nestler Rd,Elgin Remote TN 847-695 BTN 847Z991977 Circuit ID DHZC.845165 Service Point to Point Monthly Charge $712.00 Speed Ti Non-recurring Charge N/A Term 12 Months Host Address 151 Douglas Ave,Elgin Host TN 847-931 Remote Address 74 N Airlite,Elgin Remote TN 847-931 r Customer initials Call One initials Call One Inc. 123 N Wacker Drive 7th Floor-Chicago,IL 60606-Telephone 312-681-8300-Fax 312-681-8301 W Page2of3 W Terms and Conditions 1.Term Customer hereby orders the Service and miscellaneous services incident thereto as described identified on Page 1 of this Agreement (collectively,the"Service")for the term selected by Customer on Page 1 of this Agreement(the"Term").The Term shall begin on the later of(i)the date Call One signs the first page of this Agreement and(ii)the date any installation necessary to begin the Service is completed. 2.Rates.(a)The Monthly Charge identified on Page 1 of this Agreement will apply to the Services during the Term.Upon expiration of the Term,the Monthly Charge will revert to Call One's prevailing month-to-month rates for the Service unless Customer has(1)entered into a successor agreement or(2)canceled the Service,in each case effective as of the expiration of the Term.(b)Installation,service establishment and/or other non-recurring charges("Non-Recurring Charges")incident to the Services will apply as identified on Page 1 of this Agreement.(c)Call One shall also bill Customer as a separate line item all applicable federal,state and other governmental fees,surcharges and taxes. 3.Authorization.Customer authorizes Call One to act as its agent for purposes of obtaining information on Customer's existing service(s)and to submit orders to reflect the Services ordered under this Agreement for the specific physical locations listed on Page 1 and included in any supplement to this Agreement.This grant of agency shall remain in effect until revoked by Customer. 4.Early Termination/Cancellation.Customer shall be required to provide Call One a minimum of 30 days notice in writing of any termination/cancellation of Service(s).(a)If Customer terminates the Service in whole or in part prior to the expiration of the Term,Customer will be liable for an early termination charge,as liquidated damages and not as a penalty,equal to the Monthly Charge payments remaining for the Term of this Agreement and any installation and/or other non-recurring charges that were waived.(b)If Customer cancels Service before the Service is established,Customer shall be liable to Call One for all reasonable expenses incurred by Call One to process the order for Service and as applicable in installing the required equipment and facilities including any special construction charges.Termination/cancellation charges are due within fifteen(15)days of the effective date of termination/expiration. 5.Inside Wiring.The applicable rates for inside wiring provided directly by Call One to Customer are specified on the technician-charges page of the Call One website at www.callone.com. Inside wiring provided by a third party vendor will be billed at their applicable rates and charges. In addition,any installation charges identified on Page 1 of this Agreement applies to the initial Service installation and does not include inside materials and wiring. 6.Liability.The entire liability of Call One,if any,for damages to Customer or to any third party whether in negligence,tort,contract or otherwise,which may arise from Call One's performance or non-performance of the Services is limited to an amount equal to a prorated adjustment of applicable Monthly Charges for the Services affected or any portion thereof.The foregoing limitation of liability includes any mistakes,omissions,interruptions,delays, errors or defects in transmission occurring in the course of installing and/or furnishing the Service. 7.Applicability of Tariffs.This Agreement orders Services at rates provided herein and subject to the terms and conditions set forth in Call One's then-applicable state tariff,which tariffs is incorporated by reference.State tariffs are available through the regulatory page of the Call One website currently at www.callone.com.Customer acknowledges all services purchased pursuant to this agreement are for business purposes. 8.Assignment.Customer may not assign this Agreement(by operation of law or otherwise)without the prior written consent of Call One,which consent411) will not be unreasonably withheld or delayed.Any prohibited assignment shall be void ab initio. 9.Entire Agreement.Signed facsimile copies of this Agreement will legally bind the parties to the same extent as originally executed documents.The terms contained in this Agreement and any documents attached hereto and referenced herein or therein constitute the entire agreement between the parties with respect to the subject matter hereof,'superseding all prior and contemporaneous understandings,proposals and other communications,oral or written. 10.Jurisdiction/Collection Costs.Any action or proceeding arising out of or related to this Agreement,the Tariffs or Services may be commenced in any state or Federal court of competent jurisdiction in the State of Illinois.The Parties submit and expressly consent to the jurisdiction of such court and expressly waive any right to a trial by jury.Call One shall be entitled to recover from Customer all reasonable collection costs,including attorneys fees. Customer initials Call One initials Call One Inc. 123 N Wacker Drive 7th Floor-Chicago,IL 60606-Telephone 312-681-8300-Fax 312-681-8301 W W Page 3 of 3 Letter of Authorization To Whom It May Concern: The undersigned hereby appoints Call One Inc.to act as its agent with: Local Exchange Carriers,Long Distance Carriers,Equipment Vendors, Consultants,and Local Loop Service Providers(Internet) for purposes of obtaining information regarding current long distance services,local telephone,data and interact services(including Customer Service Reports and Customer contracts),credit,and billing. This authorization shall remain in effect until modified or revoked in writing and shall cover the Billing Telephone Numbers identified below and any continuation sheet. Obtain information from carrier(s). Accept ❑ Decline Obtain both current and past billing invoices. Accept ❑ Decline Authorize changes to services and carrier(s). Accept ❑ Decline ❑ Customer City of Elgin Address 150 Dexter Court City Elgin ST IL ZIP 60120 Authorized customer signature Date Printed name Title Billing Telephone Numbers (BTN) associated with this account: 708Z240046 708Z240052 708Z240090 708Z240100 708Z240132 708Z240149 708Z240227 708Z241018 708Z241030 708Z241057 708Z243004 708Z245036 8472148685 8474299287 8475318292 8476089440 8476951031 8476957332 8477422961 8479310085 8479310170 8479310196 8479314693 8479315095 C Call One Inc. 123 N Wacker Drive 7th Floor-Chicago,IL 60606-Telephone 312-681-8300-Fax 312-681-8301 W 1V Page 1 of 2 . . ANI CALL( ; 8479315616 8479316630 8479317305 8479317349 8479318153 8479319671 847R064782 847Z245052 847Z973010 847Z991977 847Z995215 AIII) —411111) Call One Inc. 41. 123 N Wacker Drive 7th Floor-Chicago,IL 60606-Telephone 312-681-8300-Fax 312-681-8301 W N Page 2 of 2 . .. City of Elgin CALL( 150 Dexter Court Elgin,IL 60120 STANDARD SAVINGS ANALYSIS %Discount 15% - Current Vendor CALL ONE Rate Qty Charge. Rate Qty Charge Monthly Service Charges POTS Lines-Area C $29.00 30.0 $870.00. $10.94 30.0 $328.20 Federal Access Charge(EUCL) $4.53 30.0 $135.90' $4.88 30.0 $146.40 Point-to-Point Circuit 630-845-2405 $196.00 4.0 $784.00 $241.55 40 $966.20 Low Baud Circuits $3,159.50 1.0 $3,159.50 $2,613.97 1.0 $2,613.97 Basic Vmail/Unified Msg Lite $14.95 2.0 $29.90 $14.95 2.0 $29.90 Features $5.00 1.0 $5.00 $4.25 1.0 $4.25 Features $9.50 1.0 INC $8.08 1.0 $8.08 Sub-Account Charges $0.00 N/A N/A $3.00 0.0 $0.00 Estimated Tax Exemption Savings $902.76• $0.00 Total Local Service Charges $7,335.26, $5,291.77 Local Usage • Band A(0-8 miles) Initial Minutes $0.080 5,076.0 $406.13 $0.0085 5,076.0 $43.15 Additional Minutes $0.080 6,123.0 $489.84' $0.0085 6,123.0 $52.05 Band B(8-15 miles) Initial Minutes $0.107 778.0 $83.25, $0.018 778.0 $14.00 . Additional Minutes $0.080 652.0 $52.16, $0.018 652.0 $11.74 r Band C/Local Toll(over 15 Miles) Local Toll $0.087 $0.500 $4.00 $0.018 549.0 8.0 $47.78, $0.018 549.0 8.0 $9.88 $0.14 Total Local Usage Charges $1,083.16' $130.96 Directory Assistance $1.50 0.0 $0.00' $1.99 0.0 $0.00 Nat'l Directory Asst $1.99 0.01 $0.00: $1.99 0.01 $0.00 Long Distance Intralata/Intrastate/interstate #DIV/0! 0.0 $0.00 $0.029 0,0 $0.00 Intrastate #DIV/01 0.0 $0.00 , $0.029 0.0 $0.00 Unmet Commitment $5.95 1.0 $5.95, $0.000 0.0 N/A Bus Calling Plan $3.00 1.0 $3.00 $0.000 0.0 N/A Total Long Distance charges $8.95 • $0.00 Additional Services Mobility $0.00 0.0 $0.00: $0.00 0.0 $0.00 Phone Equipment $0.00 0.0 ' $0.00: $0.00 0.0 $0.00. Rer3s,,: ,0 1-,.: ESTIMATED MONTHLY CHARGES $8,426.37 $5,422.72 ESTIMATED-MONTHLY SAVINGS $3,003.65 ' ESTIMATED%OF SAVINGS 36% ESTIMATED ANNUAL SAVINGS • $36,043.77 Rates reflect AT&T 2011 increases. Discounts and rates are valid for 30 day from 06/14/12 Estimated AT&T Early Termination Charges $0.00 Estimated LD Early Termination Charges -$23,80 Estimated Install Charges $0.00 , .. Estimated Service Order Charges SO.,90 Estimated Total Conversion Charges ESTIMATED 1ST YEAR SAVINGS . $36,019.97 - ESTIMATED 3 YEAR SAVINGS _ $108,107.51 (Pk "Limit of 5 RCF/Additional RCF at this rate. 6/14/2012