HomeMy WebLinkAbout2010 Centre Advisory Board /0"..
THE
CENTRE
O F E L G I N
The Centre Advisory Board Meeting
Thursday January 14, 2010
6:00 p.m.
Present: Board: Siobhan Cottone, Mitch Esterino, Carol Gebelt, Edward Sayre,
Suzanne Smith
Staff: Wayne Carlstedt, Amy Knorek, Randy Reopelle, Mitch Lehman
Absent: Fred Brach, Charles Horton, Michael Warren
I. Call to Order - Meeting was called to order at 6:00 p.m.
II. Supervisor Spotlight - Mitch Lehman - supervises Personal Training,
Fitness, multi-gym, and youth challenge. Recent survey of fitness
participants found that there were some concerns regarding equipment:
previous class doesn't pick up, missing hand weights (on order). Parking
continues to be an issue since it is time consuming to go up to the top of
the deck and turn around if there are no spaces. There were requests for
boot camp course and Mitch is working with one of the instructors to see if
it is possible. There are insurance issues. Seniors enjoy social interactions
that the Centre provides. Fitness classes are profitable.
III. Minutes of the November 12, 2009 meeting - Minutes were approved.
IV. Old Business
A. Officer Elections: Suzanne Smith was accepted as chairperson. Amy
Knorek will take over the responsibilities of recording secretary.
B. Signature Events: Ed and Siobhan volunteered to be members of the
subcommittee for the Amazing Race. Suzanne volunteered for the Youth
Scholarship Challenge.
C. Youth Membership: Now available for sale for ages 8-14.
D. Centre Newsletter: Design has been finalized. E-mail list is being
r' assembled.
CITY OF ELGIN DEPARTMENT OF PARKS AND RECREATION
100 Symphony Way•Elgin,Illinois 60120•Telephone:847-531-7000•Fax 847-531-7020•www.cityofelgin.org
V. New Business
A. Marketing/Customer Service Update: Facebook continues to grow.
There were comments on the wall regarding being closed the day after
Thanksgiving. The Centre will be open next year.
B. Comment Card Log: There continues to be comments regarding the
Closing time of 9:00pm.
C. Maintenance Update: There will be a facility audit later in the year
regarding potential energy savings. Hot water issue has been resolved.
D. Centre Monthly Statement: Expenses are $277,407 below prior year.
Adjournment: Adjourned at 7:25 p.m.
Next meeting: February 11, 2010
Respectfully submitted,
/ T
AIL/� /III✓A
Suza ne Smith, Rec rding Secretary
Approved: 0.1.-/ /t /a-66
(date)
CITY OF ELGIN DEPARTMENT OF PARKS AND RECREATION
100 Symphony Way•Elgin,Illinois 60120•Telephone:847-531-7000•Fax 847-531-7020•www.cityofelgin.org
THE
CENTRE
O F E L G I N
The Centre Advisory Board Meeting
Thursday, February 11, 2010
6:00 p.m.
The Centre
Pioneer Room
100 Symphony Way
AGENDA
I. Call to Order
II. Supervisor Spotlight- Liz Langton
III. Minutes of the January 14, 2010 Meeting
IV. Citizens Forum (items not on agenda)
V. Old Business
A. Member Survey Results
B. Role of Centre Advisory Board
VI. New Business:
A. Marketing/Customer Service Update
B. Comment Card Log
C. Maintenance Update
D. Centre Monthly Statement
VII. Other Items for Discussion
A. No meeting March 2010
VIII. Adjournment
Attachments: Minutes of January 14, 2010 Meeting
January Comment Card Log
CITY OF ELGIN DEPARTMENT OF PARKS AND RECREATION
100 Symphony Way•Elgin,Illinois 60120•Telephone:847-531-7000•Fax 847-531-7020•www.cityofelgin.org
00-) 1)//'
l- THE
CENTRE
The Centre Advisory Board Meeting
Thursday, February 11, 2010
6:00 p.m.
Present: Board: Siobhan Cottone, Mitch Esterino, Fred Brach, Suzanne Smith,
Staff: Wayne Carlstedt, Amy Knorek, Randy Reopelle, Liz Langton, Rick
Kozal
Ex-Officio: Mike Warren
Absent: Edward Sayre, Karyn Garcia, Charles Horton
Suzanne Smith called the meeting to order, Fred Brach seconded. Meeting
was called to order at 6:00 p.m.
II. Supervisor Spotlight - Liz Langton - supervises memberships, billing,
retention activities, fitness desk clerks, and coordinates the Youth
Scholarship Challenge.
III. Fred Brach motioned for approval of the minutes of the January 14, 2010
meeting. Mitch Esterino seconded. Minutes were approved as written.
IV. Old Business
A. Fitness Membership Survey Results - The fitness staff recently
completed a survey of fitness participants. There were 90 responses.
The survey asked the following: 1) which new amenities/equipment
would you like to see? Suggestions were given on new pieces of
equipment. The fitness center recently replaced two older pieces with
two new Precor multifunction cardio units. 2) What do you like most
about The Centre? The top response was the fitness staff with 48
responses and 8 members stating that they love the "sense of
community and care - a great atmosphere." 3) Where can we improve?
The top response is longer hours with 35 out of 90. Staff will begin to
review the number of users in the facility from 8 - 9 p.m. and will be
surveying our annual members on where they would like to see hours
added at what extra cost. Parking was discussed at last month's meeting
from a recent group fitness member survey. The topic was discussed
again with suggestions to provide more signage directing customers to
additional parking locations at the "old library lot" and civic center
parking lots.
CITY OF ELGIN DEPARTMENT OF PARKS AND RECREATION
100 Symphony Way•Elgin,Illinois 60120•Telephone:847-531-7000•Fax 847-531-7020•www cityofelgin org
B. Role of the Advisory Board: The ordinance was distributed outlining the
duties and role of the board. Suzanne will be designing the agenda
around the duties of the board for future meetings. Centre managers
will meet with the chair prior to each meeting to design and review the
upcoming agenda items. Board agreed to this change of the agenda
format.
V. New Business
A. Comment Card Log: Many issues on this months comment card log
were discussed through the survey results.
B. The remaining new business was tabled until the next meeting due to
the late hour.
VI. Other
A. Rick Kozal commended Randy Reopelle for choosing the epicenter of the
recent earthquake as the department's future regional park site. It was
discussed that the new park should be named - The Epicentre.
VII. Fred Brach motioned to adjourn. Mitch Esterino seconded. The meeting
was adjourned at 7:35 p.m.
Next meeting: April 8th, 2010 - 6:00 pm - Pioneer Room
Respectf II sus' it' - 8,
i
r
Amy nore , Recording Secretary
N� '
Suza ne Smith, Chair
Approved: if ? �/ b
l
(date)
r
CITY OF ELGIN DEPARTMENT OF PARKS AND RECREATION
100 Symphony Way•Elgin,Illinois 60120•Telephone:847-531-7000•Fax 847-531-7020•www cityofelgin org
••• •sl
CENTRE
gonammago
The Centre Advisory Board Meeting
Thursday, April 8, 2010
6:00 p.m.
The Centre
Pioneer Room
100 Symphony Way
AGENDA
I. Call to Order
II. Minutes of the February 11, 2010 Meeting
III. Citizens Forum (items not on agenda)
IV. Old Business
A. Member Hour Survey Results
B. Right of Way Signage (Public Parking)
C. Additional Parking Signs
D. Full/Open Signage on parking deck
E. Abandoned/Undercover cars in parking deck
F. Thank You/Welcome Cards Volunteer
G. Amazin' Race Volunteer Meeting Update
V. New Business:
A. Comment Card Log/Facebook
B. Facility/Operations/Customer Service/Special Events
C. Centre Monthly Statement
D. Senior Membership Age - EMAIL
VI. Other
A.
B.
VII. Adjournment
Attachments: Minutes of February 11, 2010 Meeting
February/March Comment Card Log
CITY OF ELGIN DEPARTMENT OF PARKS AND RECREATION
100 Symphony Way•Elgin,Illinois 60120•Telephone 847-531-7000•Fax 847-531-7020•www cityofelgin org
F _
0011I")
THE.
CENTRE
O F E L G I N
The Centre Advisory Board Meeting
Thursday, April 8, 2010
6:00 p.m.
Present: Board: Fred Brach, Suzanne Smith, Karyn Garcia, Ed Sayre
Staff: Wayne Carlstedt, Amy Knorek, Rick Kozal
Absent: Mitch Esterino, Charles Horton, Siobhan Cottone, Mike Warren
I. Suzanne Smith called the meeting to order, Fred Brach seconded. Meeting
was called to order at 5:59 p.m.
II. Introductions as new board member, Karyn Garcia in attendance. Karyn
lives in Elgin, kids in preschool. Enjoys The Centre.
III. Fred Brach motioned for approval of the minutes of the February 11, 2010
meeting. Ed Sayre seconded. Minutes were approved as written.
IV. Old Business
A. Hour Survey: A survey was taken of fitness members through the
monthly "Bingo" game on preferences on operational hours for possible
increases. Results showed no preference as to any of the time periods
offered with the highest being 30% for evenings extended until 10 p.m.
Only 100 members were surveyed. Board questioned the low number and
asked for alternative ways to be researched to include more of our
membership base. Staff will be researching using email for future surveys.
Staff was also asked to perform hourly "headcounts" at the end of each day
to get exact numbers of users at this timeframe. Reports can give results
for morning opening hours.
B. Right of Way/Additional Parking/Parking Deck Signage: Rick Kozal has
been working on the collaboration with other city departments on
parking/signage issues. The "full/open" signage in the parking deck has
been recalibrated and will take a few weeks to begin working properly. A
temporary barrier has been in place to keep cars in separate lanes at the
entrances. A permanent barrier will be looked into for the garage. New
way finding signage and additional parking signs has been contracted by
the city for all downtown signage. The Centre will be a part of this contract
and not look into additional temporary signage.
CITY OF ELGIN DEPARTMENT OF PARKS AND RECREATION
100 Symphony Way•Elgin,Illinois 60120•Telephone 847-531-7000•Fax 847-531-7020•www cityofelgin org
C. Thank You/Welcome Cards: Quotes have been requested for the
printing of cards. Board has requested to send personalized cards to long
time members thanking them for their loyalty. High quality photos are
being secured for the cards at this time.
V. New Business
A. Comment Card Log/Facebook: no outstanding issues, increased traffic
and comments/interactions to our page
B. Facility Operations/Customer Service/Events: Rental survey is being
constructed for feedback on events. Laser counters have been installed
which will generate reports of people entering the facility. This will help
with new sponsorship opportunities as we will have hard numbers to report.
C. Monthly Statement: No statements for 2010 are available at this time.
Year end 2009 has not yet been completed. Memberships are holding
steady and programming is down to date from last year.
VI. Other
A. Rick Kozal asked staff to look into cross promotional efforts between
our divisions - golf, Hemmens, Centre, etc.
B. Rick Kozal asked staff to research with Raoul Johnston/Code plans for
renovations of the café area. Staff has also started researching acquiring a
coffee kiosk for the facility.
,,,, VII. Fred Brach motioned to adjourn. Ed Sayre seconded. The meeting was
adjourned at 7: 15 p.m.
Next meeting: May 13, 2010 - 6:00 pm - Pioneer Room
Respe f Ily s 'bmi' -d,
1 A 14
Amy Knor:k, Recording Secretary
Suza i,ne Smith, Chair
Approved:
(date)
CITY OF ELGIN DEPARTMENT OF PARKS AND RECREATION
100 Symphony Way•Elgin,Illinois 60120•Telephone.847-531-7000•Fax 847-531-7020•www.cityofelgin.org
)70.
THE
CENTRE
O F E L G 1 N
The Centre Advisory Board Meeting
Thursday, May 13, 2010
6:00 p.m.
The Centre
Pioneer Room
100 Symphony Way
AGENDA
I. Call to Order
II. Minutes of the April 8th, 2010 Meeting
III. Citizens Forum (items not on agenda)
IV. Old Business
A. Member Headcount Survey Results
B. Thank You/Welcome Cards
C. Amazin' Race Update
D. Cross Promotional Efforts
V. New Business:
A. Coffee Kiosk/Cafe
B. Board Meeting Schedule
C. Comment Card Log/Facebook
D. Facility/Operations/Customer Service/Special Events
E.
VI. Other
A. Board Member Recruitment
B.
VII. Adjournment
Attachments: Minutes of April 8, 2010 Meeting
April Comment Card Log
CITY OF ELGIN DEPARTMENT OF PARKS AND RECREATION
100 Symphony Way•Elgin,Illinois 60120•Telephone:847-531-7000•Fax 847-531-7020•www.cityofelgin.org
•••-.) )7g.
TH E
CENTRE
OF E L G I N
The Centre Advisory Board Meeting
Thursday, May 13, 2010
6:00 p.m.
Present: Board: Fred Brach, Suzanne Smith, Karyn Garcia, Siobhan Cottone
Staff: Wayne Carlstedt, Amy Knorek, Randy Reopelle, Rick Kozal
Absent: Charles Horton, Ed Sayre
Ex-Officio: Mike Warren
I. Suzanne Smith called the meeting to order, Fred Brach seconded. Meeting
was called to order at 6:02 p.m.
II. Fred Brach motioned for approval of the minutes of the April 8, 2010
meeting. Karyn Garcia seconded. Minutes were approved as written.
III. Old Business
A. Member Headcount: Board reviewed results of the count taken for the
average hourly number of users in the fitness center. Board asked staff to
continue with this type of data collection. Summer not recommended due
to lower numbers in facility as a whole.
B. Thank You/Welcome Cards: tabled to next month
C. Amazing Race: Marketing materials were shared with the board.
Volunteers are still needed race day at stops. Board members are
encouraged to promote the event and to encourage teams to register.
D. Cross Promotional Efforts: Rick Kozal suggested that staff work on a
more holistic approach to include other amenities within the department as
marketing tools. Staff will work under the direction of Randy Reopelle and
with all division heads to cross promote more effectively as a department.
V. New Business
A. Coffee Kiosk: Staff met with representatives from a coffee kiosk
company. Dates have been booked for summer events for the kiosk to
provide services at Centre events. Staff is continuing to work with planning
staff members on the feasibility of converting the current café space into a
new programming area.
"ITV AO' !■ AIM ,1!!1 A �T II L' 111 1. Pt! Il A rf IV C A KI U% A T I A\t
B. Board Term/Meetings: Staff discussed with board new term lengths. A
new ordinance will be presented to council with The Centre Advisory Board
terms to be written for two years, with a one year renewable terms no
"` longer than 6 years maximum. The board will meet six times per year,
minimum.
C. Comment Card Log/Facebook: Board questioned a few comments.
Staff reviewed resolutions with board. Staff shared a positive newspaper
comment from a long time "doubter" of The Centre.
D. Facility/Operations/Customer Service/Special Events: Staff discussed
The Virginia Graeme Baker Act and the upcoming projects that Building
Maintenance will be working on in The Centre. Projects will be required to
be completed by the end of the summer. All pools and whirlpools must be
drained, concrete cut and some work with pits. Larger, compliant drains
will be installed. Staff discussed options to be able to keep locker rooms
open and available for membership use during the construction. Board
reminded staff to communicate with members early and often. Staff will
look into night work for the women's locker room to cut down on closure.
VI. Other
A. Board Member Recruitment: Mitch Esterino took a part time position
with The City and will no longer be able to serve on the board. Members
were asked to help to recruit new members.
r VII. Fred Brach motioned to adjourn. Ed Sayre seconded. The meeting was
adjourned at 7:15 p.m.
Next meeting: June 10, 2010 - 6:00 pm - Pioneer Room
Res - tfully .ubmi• -d,
I
Amy Kno k, Recording Secretary
i
wy14.) •
Suza e Smith, Chair
Approved: 0 / d i ;o / 0
(date)
r
^Iry AO ■ "'AIM nwn w SraICmT Ar n w ov0. w Mn A I I
••-•)
THE.
CENTRE
OF E L G I N
The Centre Advisory Board Meeting
Thursday, June 10, 2010
6:00 p.m.
The Centre
Pioneer Room
100 Symphony Way
AGENDA
I. Call to Order
II. Minutes of the May 13th, 2010 Meeting
III. Citizens Forum (items not on agenda)
IV. Old Business
A.
B.
V. New Business:
A. Cross Promotional Marketing
B. Centre 2009 Year End Statement/Monthly 2010 Statements
C. Membership/Program Financial Update
D.
VI. Other
A.
B.
VII. Adjournment
Attachments: Minutes of May 13, 2010 Meeting
May Comment Card Log
r
CITY OF ELGIN DEPARTMENT OF PARKS AND RECREATION
100 Symphony Way•Elgin,Illinois 60120•Telephone:847-531-7000•Fax 847-531-7020•www.cityofelgin.org
e THE.
CENTRE,
OF E L G I N
THE CENTRE ADVISORY BOARD
NOTICE OF CANCELLATION OF MEETING
NOTICE IS HEREBY GIVEN that the June 10,2010 regularly scheduled meeting
of The Centre Advisory Board is cancelled. The next meeting is scheduled for July 8,
2010, at 6:00 p.m.
DATED: June 9, 2010
CITY OF ELGIN
By: Amy Knorek
The Centre Advisory Board Recording Secretary
CITY OF ELGIN DEPARTMENT OF PARKS AND RECREATION
100 Symphony Way Elgin,Illinois 60120 *Telephone 847-531-7000*Fax 847-531-7020*www.cityofelgin.org
ow-) )71.
THE
CENTRE
OF E L G I N
THE CENTRE ADVISORY BOARD
NOTICE OF CANCELLATION OF MEETING
NOTICE IS HEREBY GIVEN that the July 8, 2010 regularly scheduled meeting
of The Centre Advisory Board is cancelled. The next meeting is scheduled for August 12,
2010, at 6:00 p.m.
DATED: July 8, 2010
r
CITY OF ELGIN
By: Amy Knorek
The Centre Advisory Board Recording Secretary
r
CITY OF ELGIN DEPARTMENT OF PARKS AND RECREATION
100 Symphony Way Elgin,Illinois 60120 *Telephone 847-531-7000*Fax 847-531-7020*www.cityofelgin.org
THE
CENTRE
OF E L G I N
The Centre Advisory Board Meeting
Thursday, July 8, 2010
6:00 p.m.
The Centre
Pioneer Room
100 Symphony Way
AGENDA
I. Call to Order
II. Minutes of the May 13th, 2010 Meeting
III. Citizens Forum (items not on agenda)
IV. Old Business
A.
B.
V. New Business:
A. Cross Promotional Marketing
B. Centre 2009 Year End Statement/Monthly 2010 Statements
C. Membership/Program Financial Update
D.
VI. Other
A.
B.
VII. Adjournment
Attachments: Minutes of May 13, 2010 Meeting
May Comment Card Log
r
CITY OF ELGIN DEPARTMENT OF PARKS AND RECREATION
100 Symphony Way•Elgin,Illinois 60120•Telephone 847-531-7000•Fax 847-531-7020•www.cltyofelgin.org
•
IN)
THE
CENTRE
OF E L G I N
The Centre Advisory Board Meeting
Thursday, August 12, 2010
6:00 p.m.
The Centre
Pioneer Room
100 Symphony Way
AGENDA
I. Call to Order
II. Minutes of the May 13th, 2010 Meeting
III. Citizens Forum (items not on agenda)
rik IV. Old Business
A.
B.
V. New Business:
A. Cross Promotional Marketing
B. Centre 2009 Year End Statement/Monthly 2010 Statements
C. Membership/Program Financial Update
D.
VI. Other
A.
B.
VII. Adjournment
Attachments: Minutes of May 13, 2010 Meeting
May Comment Card Log
CITY OF ELGIN DEPARTMENT OF PARKS AND RECREATION
100 Symphony Way•Elgin,Illinois 60120•Telephone:847-531-7000•Fax 847-531-7020•www.cityofelgin org
THE
CENTRE
OF E L G I N
The Centre Advisory Board Meeting
Thursday, August 12, 2010
6:00 p.m.
Present: Board: Fred Brach, Suzanne Smith, Karyn Garcia, Ed Sayre, Charles
Horton
Staff: Wayne Carlstedt, Amy Knorek, Randy Reopelle
Absent: Siobhan Cottone, Jack Roder
Ex-Officio: Mike Warren
I. Suzanne Smith called the meeting to order, Fred Brach seconded. Meeting
was called to order at 6:04 p.m.
H. Fred Brach motioned for approval of the minutes of the April 8, 2010
meeting. Ed Sayre seconded. Minutes were approved as written.
III. New Business
A. Cross Promotional Marketing - The ideas for cross promoting between
the Hemmens, Centre and golf courses was discussed with specific ideas
shared with the board. Staff also shared the new bus ads that will begin on
the Pace buses from September 1 - October 15. Staff is also going to
begin the process of looking into a separate website from our current
municipal based Civic Plus.
B. Centre 2009 Year End/2010 Monthly Statements - Staff shared the final
year end financials with the board. The Centre ended around $330,000
better than the previous year. Staff also shared the latest (June) 2010
monthly statement. Suzanne questioned membership renewal numbers.
We shared the cancellation report which showed loss of job, financial, or
relocation for top reasons for not renewing or cancelling memberships.
C. Virginia Graeme Baker Act Renovation: Wayne spoke about the pool
closure for the week of August 16th for the new pool drain installation.
Since the pool will be drained of water, staff will also check for leaks and
thoroughly clean the pool during this closure.
"ITV Air n A ST••Ciju #r n w nI A ∎In A I P#LI
D. RecRewards - Amy shared with the board the new RecRewards program
that was unveiled on August 1St. This free program will give customers one
point for every dollar spent with the department. Upon registration, 50
r bonus points will be added to a family account. Points will be awarded at
the end of a class or membership. Customers earn one point for every one
dollar spent - redeem value is $1 = 50 points.
VI. Other
A. Suzanne commented on the coffee cart that was in the facility for the
NIKE Tournament in July. She expressed how much she liked the
coffee, the varieties and the customer service. Staff shared that they
were working with the company to provide the service beginning in the
fall on a more consistent basis at The Centre.
VII. Fred Brach motioned to adjourn. Ed Sayre seconded. The meeting was
adjourned at 6:54 pm.
Next meeting: September 10, 2010 - 6:00 pm - Pioneer Room
Re1/111 u l ly s b t -d,
Amy rKno -k,nr ecording Secretary
r
....4- vy,--"4> 411A--&
Suza ne Smith, Chair
Approved: 091o ? /,o
(date)
r
^ITV AO w_IM n/Cn A nT\/11MMT AO' n A evi& at sin A 'rU# l
ow-) )7'.
THE
CENTRE
OF E L G I N
The Centre Advisory Board Meeting
Thursday, September 9, 2010
6:00 p.m.
The Centre
Pioneer Room
100 Symphony Way
AGENDA
I. Call to Order
II. Minutes of the August 12, 2010 Meeting
III. Citizens Forum (items not on agenda)
IV. New Business:
A. Youth Scholarship Challenge
B. Email Address Collection
C. Constant Contact Newsletter
D. July Centre Statement
VI. Other
A.
B.
VII. Adjournment
Attachments: Minutes of August 12, 2010 Meeting
September Comment Card Log
r
CITY OF ELGIN DEPARTMENT OF PARKS AND RECREATION
100 Symphony Way•Elgin Illinois 60120•Telephone:847-531-7000•Fax 847-531-7020•www.cityofelgin.org
000-1 )70°'
THE
CENTRE
OF E L G I N
The Centre Advisory Board Meeting
Thursday, September 9th, 2010
6:00 p.m.
Present: Suzanne Smith, Karyn Garcia, Charles Horton, Siobhan Cottone, Jack
Roder
Staff: Wayne Carlstedt, Amy Knorek, Randy Reopelle
Absent: Ed Sayre, Fred Brach, Mike Warren
I. Suzanne Smith called the meeting to order at 6:04 p.m.
II. Charles Horton motioned for approval of the minutes of the August 12,
2010 meeting. Karyn Garcia seconded. Minutes were approved as written.
III. Jack Roder, new member to the board, introduced himself. Jack has been
a member since The Centre opened. He is also on the City of Elgin zoning
board and works for Provena St. Joseph Hospital.
IV. New Business
A. Youth Scholarship Update - Liz Langton attended to discuss the
upcoming Youth Scholarship Challenge. The event will be held on Friday,
November 12th beginning at 5 pm and feature 12 events with space for 12
teams. Entry fee of $350 with sponsorship opportunities for events as well.
New events were added this year to keep the returning teams interested
and the event fresh. Suzanne discussed the great teambuilding aspect for
businesses who participate in the event. Randy Reopelle suggested that a
subcommittee be formed for detailed discussion of all special events so not
to take the time of this monthly general board. Suzanne expressed interest
to work with this subcommittee.
B. Email Address Collection/Constant Contact Newsletters - Suzanne
questioned how we could go about getting more members/facility users on
our email blast list for our monthly newsletter. Staff suggested that there
is an online option to register on our facebook page and both the P & R
main page and The Centre homepage. Currently we also have opt in
options on our registration form and our Rec Rewards form. We will also
put out sign up sheets at all of our desk areas for users to opt in to
CITY OF ELGIN DEPARTMENT OF PARKS AND RECREATION
100 Symphony Way•Elgin,Illinois 60120•Telephone:847-531-7000•Fax 847-531-7020•www cityofelgin.org
receiving the newsletter and any other communication that we send
through Constant Contact.
el,. C. July Centre Statement - Memberships are down in revenue 10% for the
year to date. Program deficit is back in line with 2009 revenues at this
time. Wayne discussed the decision package for upgrades to current
fitness equipment that was submitted to the budget team for review.
VI. Other
A. Staff reported that the current Health/Fitness Supervisor, Mitch Lehman,
will be transitioning to his new position of Eastside Recreation Center
Senior Program Supervisor in the month of October.
VII. Karyn Garcia motioned to adjourn. Charles Horton seconded. The meeting
was adjourned at 7:04 pm.
Next meeting: October 14, 2010 - 6:00 pm - Pioneer Room
Respe t Ily sub)itt '
i
1 /
A "Y Knorek Recording Secretary
_.. /AL .
Suza i ne Smith, Chair
Approved: ////i/iD
(date)
r
CITY OF ELGIN DEPARTMENT OF PARKS AND RECREATION
100 Symphony Way•Elgin,Illinois 60120•Telephone:847-531-7000•Fax 847-531-7020•www.cityofelgin.org
e• I II)7.)
THE,
CENTRE
OF E L G I N
The Centre Advisory Board Meeting
Thursday, October 14, 2010
6:00 p.m.
The Centre
Pioneer Room
100 Symphony Way
AGENDA
I. Call to Order
II. Minutes of the September 9, 2010 Meeting
III. Citizens Forum (items not on agenda)
IV. New Business:
A. Youth Scholarship Fund Sponsorship Packages
B. Youth Scholarship Challenge Update
C. Centre Membership Brainstorm
D. August Centre Statement
VI. Other
A.
B.
VII. Adjournment
Attachments: Minutes of September 9, 2010 Meeting
September Comment Card Log
r
CITY OF ELGIN DEPARTMENT OF PARKS AND RECREATION
100 Symphony Way•Elgin,Illinois 60120•Telephone:847-531-7000•Fax 847-531-7020 . ...
0 •www.cityofelgin.org
Diane Robertson
om: Amy Knorek
nt: Wednesday, October 13, 2010 3:51 PM
o: Amy Knorek; Charles Horton ; Diane Robertson; Ed Sayre ; Fred Brach; Jack Roder; Karyn
Garcia ; Mike Warren; Randy Reopelle; Rick Kozal; Sean Stegall; Siobhan Cottone; Suzanne
Smith ; Wayne Carlstedt Jr
Subject: October Meeting CANCELLED
We regret to inform you that we will not have a quorum for our meeting tomorrow,Thursday, October 14. Our next
meeting will be on Thursday, November 11th. Thanks and have a great day!
Amy Knorek
Customer Service Manager
The Centre of Elgin
100 Symphony Way
Elgin IL 60120
847-531-7013-office
847-531-7020-fax
knorek a@cityofelgin.org
www.centreofelgin.org
/
ELGIN
k. of (ITY IN MC sYtU
r
1
1°.-41)
THE
CENTRE
OF E L G I N
The Centre Advisory Board Meeting
Thursday, November 11, 2010
6:00 p.m.
The Centre
Pioneer Room
100 Symphony Way
AGENDA
I. Call to Order
II. Minutes of the September 9, 2010 Meeting
III. Citizens Forum (items not on agenda)
IV. New Business:
A. Youth Scholarship Fund Sponsorship Packages
B. Youth Scholarship Challenge Update
C. Centre Membership Brainstorm
D. August Centre Statement
VI. Other
A.
B.
VII. Adjournment
Attachments: Minutes of September 9, 2010 Meeting
September Comment Card Log
l
CITY OF ELGIN DEPARTMENT OF PARKS AND RECREATION
100 Symphony Way•Elgin,Illinois 60120•Telephone:847-531-7000•Fax 847-531-7020•www.cityofelgin.org
400-) )7".
TH E
CENTRE
OF E L G I N
The Centre Advisory Board Meeting
Thursday, October 11, 2010
6:00 p.m.
Present: Suzanne Smith, Karyn Garcia, Charles Horton, Siobhan Cottone, Jack
Roder, Fred Brach, Ed Sayre
Staff: Wayne Carlstedt, Amy Knorek, Randy Reopelle, Rick Kozal
Absent: Mike Warren
I. Suzanne Smith called the meeting to order at 6:00 p.m.
II. Fred Brach motioned for approval of the minutes of the August 12, 2010
meeting. Jack Roder seconded. Minutes were approved as written.
III. New Business
A. Youth Scholarship Fund Sponsorships/Events Update - Staff are
completing sponsorship packages for all three YSF events. Packages will
run across all events and include entry at a certain level. Committees are
being formed with staff/volunteers to assist in planning, administration and
event activity. Committee members will be invited to join if interested.
Invited all members to attend the Youth Scholarship Challenge the
following day to volunteer.
B. Membership Brainstorm - Staff discussed a new marketing opportunity
that we have through REACH Local. The company is currently working with
our golf courses with great success. The program targets a radius that you
set and works to get premium placement on search engines for your target
areas. Different programs can be created to address specific areas of
operation including banquets, programming, and fitness, with different
target marketing for each. After the budget approval for our marketing
funding staff will be meeting again with REACH Local to begin the
campaign.
Rick questioned if we have looked to combine group fitness classes along
with memberships as other clubs have to offer. Staff discussed the
Platinum package as this includes group fitness and babysitting. Jack
questioned how the group fitness punch cards work with expiration dates.
Staff explained that punch cards expire at the end of each session. Punch
CITY OF ELGIN DEPARTMENT OF PARKS AND RECREATION
100 Symphony Way•Elgin, Illinois 60120•Telephone.847-531-7000•Fax 847-531-7020•www cityofelgin org
cards for the next session go on sale approximately 3 weeks before the
new session begins and are available for immediate use to our customers.
This board enacted this change a few years ago which we implemented
.•. with much approval from users. Rick suggested looking into new give away
options to introduce more people to our group fitness classes - free classes
with each membership purchased, out at local businesses, more readily
available to the public. Staff is open to look at new ideas, but have
concerns with placing stacks of free class entries available to the public as
we want to encourage the purchase of punch cards and wish to have the
free class options distributed in a more controlled atmosphere. Staff also
have concerns as some classes are limited in class size and do not want to
upset our paying members.
Staff also revisited the idea of a member rate for a value added to a
membership rate for all programs offered.
Board/staff discussed working more closely with DNA and the Chamber to
invite new businesses to join as corporate members as well as revisiting the
current business base. Staff will also work to revisit the housing
developments downtown (River Park Place, Fountain Square, etc.) for
corporate membership options.
C. Monthly P & L Statement - Staff reviewed the most current statement
from August with the board. The drop in sponsorships was questioned.
r Staff stated that many of the original sponsors have run the length of their
agreement. Staff will look at options to revamp the current sponsorship
program for 2011. New fitness equipment has been ordered and will be
delivered soon - four elliptical machines and two recumbent bikes.
VI. Other
A. Jack Roder questioned the approval of all of the new fitness centers in
Elgin, as he is a member of the Elgin Zoning Board. Jack asked how the
competition has affected our membership base. Staff discussed the
current decline in memberships which began in mid 2009 and has stayed
at the same level since this time. Many of the newer clubs do not have
the same amenities as The Centre, however, in this economy some are
looking at only the price point and desire a lower cost alternative.
B. Rick questioned where staff was on the renovation options for the café
area. Staff had not yet received an update from Raoul Johnson who was
looking into the feasibility of renovating the space as a multi-use
programming area.
VII. Fred Brach motioned to adjourn. Ed Sayre seconded. The meeting was
adjourned at 6:55 p.m.
Next meeting: January 13, 2011 - 6:00 pm - Pioneer Room
CITY OF ELGIN DEPARTMENT OF PARKS AND RECREATION
100 Symphony Way•Elgin,Illinois 60120•Telephone:847-531-7000•Fax 847-531-7020•www.cityofelgin org
Resp:c I s b • ed,
hid'
Amy Knorr , Recording Secretary
Suzan .e Smith, Chair
Approved: g /Q (/
(date)
r
CITY OF ELGIN DEPARTMENT OF PARKS AND RECREATION
100 Symphony Way•Elgin,Illinois 60120•Telephone:847-531-7000•Fax 847-531-7020•www.cityofelgin org
THE
CENTRE
OF E L G I N
The Centre Advisory Board Meeting
Thursday, December 9, 2010
6:00 p.m.
The Centre
Pioneer Room
100 Symphony Way
AGENDA
I. Call to Order
II. Minutes of the November 11, 2010 Meeting
III. Citizens Forum (items not on agenda)
IV. New Business:
A. Membership Marketing Update
B. Billboard Marketing Update
C. Welcome Wagon Marketing Info
D. Centre Café Schematic
E. September and October Monthly Statements
VI. Other
A. 2011 Meeting Dates
B.
VII. Adjournment
Attachments: Minutes of November 11, 2010 Meeting
November Comment Card Log
r
CITY OF ELGIN DEPARTMENT OF PARKS AND RECREATION
100 Symphony Way•Elgin,Illinois 60120•Telephone:847-531-7000•Fax 847-531-7020•www.cityofelgin.org